Home > COVID-19 (Coronavirus) Update

This page was last updated on April 1, 2020, at 9:00 a.m.

To all students, faculty, and staff:

As we continue to follow and learn more about the progression of the COVID-19 pandemic, and with your safety in mind, we have decided to take further steps to lessen the risk for each of you and the communities we serve.

Effective 5:00 pm (local time) on Friday, March 20 all Ivy Tech Community College buildings are closed until further notice. The College continues to operate and deliver instruction wherever possible virtually as previously announced. With the closure of our buildings additional services to students are provided virtually including advising, testing, financial aid, and business office operations.

Additional information will be posted on this page, IvyLearn, and MyIvy throughout this term. Classes will restart virtually on March 23 as previously announced. Students should check IvyLearn and your Ivy Tech e-mail for specific guidance on how your course will be run. This includes any classes that include clinical or other hands-on skill components. Continue to check these resources on a frequent basis.

We will continuously evaluate the need for building closures to remain in place as we track the spread of COVID-19. We will communicate our intention to reopen through email and IvyAlert when that time comes.

This is a difficult decision to make, but one that will continue to help keep each of you and our communities safe. Know that we are committed to continuing to serve our students as the state’s Community College during these difficult times.

Thank for your patience and understanding as we work through this unexpected situation together. - President Sue Ellspermann

FAQs & Support


Receive Virtual Support


Virtual Campus Support

Below click on the link of your home campus, the campus nearest you, or the campus where you attend classes to access the email of your campus virtual support team. In your e-mail please describe the assistance being requested and provide your name and C Number, whenever possible, if you are looking for specific information regarding your situation.

Anderson Kokomo Muncie
Bloomington Lafayette Richmond
Columbus Lake County Sellersburg
Evansville Lawrenceburg South Bend/Elkhart
Fort Wayne Madison Terre Haute
Indianapolis Marion Valparaiso


Classes & Labs

What about programs that require labs/hands-on work (i.e. chemistry, automotive tech, welding, etc.)?

Students should check IvyLearn and/or contact their instructor.

What if a student doesn't feel comfortable taking a class scheduled for in-person, virtually? Can they still switch their schedule?

Students enrolled in second 8-week courses that just started may still be able to change their schedule for a short time but should reach out to their advisor right away. Any student can reach out to their advisor if they need to change their schedule or if they do not feel comfortable taking a class virtually.

Can I get into an Ivy Tech building?

No, all buildings are closed until further notice.

I am a CNA or other health sciences student. Is there specific information I should be aware of?

Campuses are developing plans for courses that involve clinical or skills-based in-person requirements. We will get further details from your instructor or via IvyLearn.

I am a dual credit student and my school closed. What does that mean for me?

If your school corporation is closed because of COVID-19, follow the directions provided to you by your school. Ivy Tech will work with dual credit students who are impacted by local school closures.

I am a dual enrollment student and my high school closed. What does that mean for me?

If your school corporation is closed because of COVID-19, follow the directions provided to you by your school. Ivy Tech will work with dual enrollment students who are impacted by local school closures. Please check your Ivy Tech email and log into your course within IvyLearn for additional information about your dual enrollment course.

What are the student international travel restrictions?

All international travel for students has been suspended. Trips that were approved by the International Student Travel Committee prior to March 10, 2020, have been cancelled. New trip requests to the Committee will only be considered if the departure date is on or after August 1, 2020. As the global landscape continues to change, we will monitor international travel and may make adjustments. Please check the CDC website for the most recent travel restrictions.

What are the domestic out-of-state student travel restrictions?

All domestic out of state student travel through the College has been suspended. Trips that were already approved through your group leader prior to March 10, 2020, have been cancelled. New trip requests will only be considered if the departure date is on or after May 10, 2020. As the global landscape continues to change, we will monitor international travel and may make adjustments. Please check the CDC website for the most recent travel restrictions.

Deadlines, Dates, & Events

What are the dates of the second 8-week term?

The second 8-week term and the continuation of 16-week courses will be March 23 to May 16.

I am enrolled in a 16-week class. What happens with my previously assigned work and due dates?

Due dates for both 16-week and 8-week courses will be adjusted to reflect the new term dates of March 23 to May 16. Check IvyLearn and your syllabus to see updated due dates.

Has the application deadline for Nursing or a Select Admission Health Sciences Program been changed?

Applications deadlines have been extended for nursing and most select admission health sciences programs. Please contact your campuses program chair for specific information regarding your program of interest admission requirements and new application deadline.

What are the adjusted deadlines for the nursing online application and TEAS Test?

The online nursing application deadline for spring 2020 cycle applicants (fall 2020 cohort starts) has been further extended to June 15 at midnight.

The TEAS test deadline for this current application cycle has also been moved to June 9, 2020. 

TEAS tests taken between May 18, 2018 and June 9, 2020 will be accepted for use during this application cycle.  Applicants who have already started an application and would like to select a TEAS test taken between May 18, 2018 and June 9, 2018 may go into their application and click on “Refresh TEAS” to see these scores.

For this application cycle, TEAS deadline, auto- and manual-selection rounds will launch on the following dates:

  • TEAS deadline – June 9, 2020 at closure of assessment centers
  • Online Nursing Application Deadline – June 15, 2020 at Midnight
  • Round 1 auto-selection – June 20, 2020 at 9 am
  • Round 2 auto-selection – June 24, 2020 at 9 am
  • Round 3 auto-selection – June 28, 2020 at 9 am
  • Round 4 manual-selection – July 2, 2020 after 9 am

For questions about your nursing application or the nursing program, please visit the Ivy Tech nursing website for the online Nursing Student Handbook, Nursing Online Information Session, and Nursing FAQ; or contact your local nursing dean.

What are the adjusted dates to drop for a 100% refund?
Class Start Date Deadline for 100% refund
Monday, March 23, 2020 (Includes Online) Thursday, March 26, 2020
Tuesday, March 24, 2020 Friday, March 27, 2020
Wednesday, March 25, 2020 Saturday, March 28, 2020
Thursday, March 26, 2020 Tuesday, March 31, 2020
Friday, March 27, 2020 Wednesday, April 1, 2020
Saturday, March 28, 2020 Thursday, April 2, 2020
How are the payment plan deadlines impacted for second 8-week classes that now start on March 23, 2020?

The Payment Plan dates for new plans will remain in effect as planned.

  • The last day to enroll in the 50% down payment plan is still April 3, 2020.
  • The final payment date for all plans is still April 20, 2020.
I am unable to pay my monthly payment plan installment due to being temporarily laid off. What should I do?

If you are not able to make payments as agreed, please contact your campus Business/Bursar Office to discuss options. It is best to reach out to your local campus.

What will financial aid disbursement look like?

For students enrolled in the full 16-week term, or other parts of term that have already started, disbursement dates will not change. For students enrolled in 16-week terms, their second disbursement of loan funds will be on March 15, as scheduled.

Aid that does not disburse to the student will be posted to their account on April 5. This is aid that is tuition and fee specific. An example would be HEA and 21st Century.

Students enrolled solely in second 8-week classes, their disbursement will occur starting April 12. There may be small changes in the date based on the course start date. Their disbursement occurs 20 days after the start of their earliest starting class.

Please note if the student is enrolled in any other part of term their disbursement date will be 20 days after the beginning of their earliest starting class.

Are there any exceptions to the Return of Title IV Funds due to COVID-19?

No. The Department of Education does not have the authority to waive the statutory requirement for the return of unearned Title IV funds in the case where a student (who receives Title IV assistance) withdraws from an institution during a payment period or period of enrollment after having begun attendance. We are working with our Congressional Delegation to promote the passage of legislation that would allow/direct the Department of Education to provide relief to our students on this issue. However, as of now the College is required to continue the R2T4 process.

For students who were enrolled only in first 8-week courses, there will be no impact on the calculation. For students enrolled only in second 8-week courses, the calculations will be adjusted for the new calendar dates. Given no calculations would have been performed for this timeframe, there will be no impact on how these will be performed.

For students enrolled in 16-week sessions and a calculation has already been performed, we are working with the Department of Education in hopes we will get approval to not recalculate the R2T4. I will keep you updated as we learn more.

Commencement Ceremonies

We are saddened to share with you that we have decided to delay our Spring 2020 Commencement ceremonies due to the COVID-19 pandemic. We are anticipating holding these ceremonies to celebrate our graduates and their accomplishments once large events are no longer prohibited.

Can caps & gowns still be purchased?

Yes! If you have not purchased a cap & gown you may at your local Banes & Noble Bookstore when they re-open.

Can caps & gowns be returned?

Yes! You may return caps & gowns at your local Barnes & Noble Bookstore once they re-open. A full refund will be provided for those that are still in the package. A partial refund may be available if the item is still in good condition yet no longer in the original package.

When will we know what the new date is for our Campus Commencement?

Campuses are working on alternative dates with venues and vendors. Once there is more information, it will be shared.

Will Commencement being postponed affect a student receiving their credential, certificate or degree?

No, as long as a student has completed the necessary requirements to be awarded a credential, certificate, or degree, the postponement of Campus Commencement events will not affect that student receiving them.

Who do I contact with specific Campus Commencement questions?

Please contact your home campus by utilizing the Virtual Campus Support email address found at the top of this webpage.

Financial Aid & Tuition

Will there be a change in the charging date for 2nd 8-week bookstore financial aid due to the change in academic calendar?

Yes. We are extending the bookstore financial aid charging period by one week. Instead of ending on March 27th, it will now go through April 3.

For students enrolled solely in second 8-week classes, disbursement will occur starting April 12. There may be small changes in the date based on the course start date as disbursement occurs 20 days after the start of a student’s earliest starting class.

How can I pay by electronic check or credit card if I do not want to come to campus?

Detailed, step-by-step instructions are available by clicking here.

I usually pay with cash. Can I still come to campus to pay my balance?

Because you are not able to pay in-person, we encourage students to pay online via ACH withdrawal from a checking or savings account, or with a credit/debit card (minimal service fee applies). No fees are associated with paying via ACH, with the exception of the $30.00 returned payment fee for returned ACH payments. Online payments can be made via MyIvy.

For students that typically pay with cash, instead purchase a money order and mail it to their campus Business/Bursar Office. Money orders can be purchased at U.S. Post Offices. The cost for a money order is based on the money order dollar amount:

Money order for $0.01 – $500.00 costs $1.25.
Money order for $500.01 - $1000.00 costs $1.75

Western Union and MoneyGram also offer money orders for minimal fees, and are available for purchase at several locations such as CVS, Kroger, Wal-Mart, and more. Another option would be a prepaid card that allows online bill payment.

However, if none of these options work for you, contact your local campus to discuss options.

What if I am unable to meet the 24 credit hour or 30 credit hour state aid credit completion requirement?

Students receiving awards that require full time enrollment status may have difficulty completing 30 or more credit hours in their award year. The State will be waiving up to 15 credit hours of this requirement for students who use either the 21st Century Scholarship, Frank O’Bannon Grant, or Next Generation Hoosier Educators Scholarship during Spring 2020. Students will not need to submit an appeal.

What is the state financial aid deadline for completing the 2020-2021 FAFSA?

Students who do not file the 2020-2021 FAFSA by the April 15th  deadline will not be eligible for awards such as 21st Century Scholarship and Frank O’Bannon Grant (Higher Education Award). Students who do not file their FAFSA until after this deadline as a direct result of COVID-19 illness or disruption, may submit an appeal in ScholarTrack (https://www.in.gov/che/4512.htm). Students will need to explain in their appeal why they were unable to submit the FAFSA by the April 15th deadline either due to a lack of access to the application, or as a result of serious illness of the student or an immediate family member (student’s spouse, child, parent, guardian, grandparent or sibling).  PLEASE NOTE: There are numerous ways to complete the FAFSA, including online at FAFSA.gov (by desktop, laptop, or mobile devices such as tablets and smartphones) or through the myStudentAid mobile app.

Resources & Virtual Learning

Can I get tutoring assistance online?

Yes, learn how to access this resource by visiting the tutoring section of the Ivy Tech site.

If I need assistance with basic necessities can Ivy Tech help at all?

Assistance may be available. Visit IvyCares to learn more.

How are people without home internet expected to attend?

Many internet providers are offering low/no cost COVID-19 offers. Below is a list of Internet providers which have notified Ivy Tech of special options:

Are the Campus Bookstores open?

Campus Bookstores are also closed while Ivy Tech building closures remain in place. Please make all bookstore purchases online.

How do I return something to the bookstore?

Bookstore returns will be processed when the facilities reopen. Please be sure to bring your original receipt.

Are there options for eTextbooks?

Yes! Barnes & Noble is partnering with VitalSource to offer free access to eTextbooks through Memorial Day.

  • Visit VitalSource Help
  • On the top of the page where it says “download,” select the download option that is the best fits your computer (Mac, Windows, etc)
  • Download the bookshelf application/program
  • Create an account using ivytech.edu email address) once the program opens
  • Verify the account in your student email
  • Search for course materials in the application/program

You will need your Ivy Tech email to gain access. For additional information, visit VitalSource's FAQ.


How can I take the TEAS test?

At the moment, Ivy Tech is not able to offer the TEAS test. Please check this page regularly. The College is doing everything in its power to develop a process that allows you to complete this test. The College has adjusted dates for TEAS test completion to try to accommodate this challenging experience.


As we have transitioned to full virtual services and a remote work environment some of you are wondering what this means for you in terms of continued employment and pay during our off-campus time. Many positions are flexible enough to allow employees to continue performing the large majority of current responsibilities remotely, although perhaps a bit differently. Conversely, there are positions that require the performance of duties on campus and are unable to be completed remotely.

President Ellspermann has authorized pay for employees through May 16 with the continued expectation that all of us contribute to the mission of the college and/or develop ourselves. There are some for whom their job cannot be done remotely.  Those employees must be willing to do other work that supports the college’s mission and/or complete professional development that will allow them to contribute in new ways or for their own career growth. We are investing in the college and each of you.

The Payroll Processing Center asks all hourly paid employees (benefits eligible, part time hourly and work study) to submit their timesheets via IvyTime, indicating their normally scheduled work hours unless, of course, leave time such as vacation or sick is applicable for those benefits eligible employees.  Exempt employees should also record use of leave time such as vacation or sick, as applicable.

Please be assured the College is making every effort to assist employees during this unprecedented public health emergency.

Instruction & Virtual Delivery

What are the dates of the second 8-week term?

The second 8-week term and the continuation of 16-week courses will be March 23 to May 16.

How do we handle existing due dates?

Due dates for both 16-week and 8-week courses should be adjusted to reflect the new term dates of March 23 to May 16.

What are the new dates for midterm grades, final grades, etc.?

A new calendar is now available.

I want to conduct a meeting using Zoom but haven’t used it before. How do I begin?

If you are a faculty or staff member, log in to ivytech.zoom.us with your Ivy Tech email and password. From this page you can schedule a new meeting. The Resources link on the top right-hand corner of the page provides access to video tutorials and other helpful content.

What are the employee international travel restrictions?

All employee international travel, on behalf of or representing the College, has been suspended. Pending travel that has already been approved is cancelled. New travel requests through ChromeRiver will only be considered if the departure date is on or after May 1, 2020. As the global landscape continues to change, we will monitor international travel and may make adjustments. Please check the CDC website for the most recent travel restrictions.

What are the domestic out-of-state employee travel restrictions?

Domestic out of state employee travel, with the exception of travel to states immediately contiguous to Indiana, has been suspended. Trips already approved through ChromeRiver prior to March 10, 2020, are cancelled with new submissions only considered if the departure date is on or after May 1, 2020. As the global landscape continues to change, we will monitor international travel and may make adjustments. Please check the CDC website for the most recent travel restrictions.


Will I be paid if I am unable to work due to experiencing illness related to COVID-19?

Full-time Faculty & Staff

Full time employees unable to work as a result of symptoms or confirmed diagnosis of COVID-19 must promptly notify their supervisor and Executive Director/Director of Human Resources to discuss use of applicable sick leave benefits or other leave time options. 

Part-time Staff and Adjunct Faculty

Part Time/Temporary employees, including adjunct faculty, unable to work due to symptoms or confirmed diagnosis of COVID-19 must promptly notify their supervisor and Executive Director/Director of Human Resources to discuss applicable sick leave benefits. 

I am a faculty member. How does the one-week extension (March 16-20) due to the new end date of courses affect my pay?

Full-time 9-month faculty will receive their last regular full-time pay May 22 plus the additional one week pay (one-half of their normal bi-weekly pay).

An adjunct faculty who teaches non-online courses will receive a one-time stipend payment of $150/course to convert the non-online course to virtual. This payment will be made no later than May 8.

Adjunct faculty who teach online courses will not receive additional pay as there is minimal additional work to be performed.

As originally scheduled, adjunct faculty will maintain a last pay date of May 22 for their Spring 2020 agreement. 

While buildings are closed, and we are working remotely, can employees use sick and/or vacation time?

Yes, employees should request through their supervisor to use accrued sick or vacation time as permitted under current College policy. 

Remote Work

What are some best practices to consider when working remote and internet usage?

Due to the increased number of people and students working and learning from home, Ivy Tech faculty, staff, and students may encounter slower internet speeds based on their location. Any slowdown will be at the local level due to the increased volume in your household or neighborhood and not at your Ivy Tech campus. Internet speeds will vary by location, time of day, number of users, etc. Here are some best practices for getting optimal internet speeds and preventing slowdowns.

  1. Livestream video uses the most bandwidth. Netflix, YouTube, Hulu, Disney+, Facebook, etc., use the majority of bandwidth by far. Try to limit live streaming of videos when using Zoom, Canvas, and other Ivy Tech applications.
  2. The more people online in your home or area at the same time, the slower things will be. Consider prioritizing usage within your household based on need.
  3. Online video gaming uses a lot of bandwidth. Limit online gaming to outside of work and study times.
  4. When using Zoom for meetings close other applications that are not needed during the meeting. Many applications use bandwidth while open even if you are not using them.
  5. Use the internet at non-peak times. These times are generally late at night through very early morning. It may not always be feasible to be online at this time, but when possible, it will certainly offer faster internet speeds.

By following the recommendations above you are much more apt to have a positive online experience without slow or unresponsive web pages.

What are some tips for staying connected and engaged while working remotely?

Check out these helpful tips and resources, from Team Ivy, on how you can stay connected, engaged, and healthy while working remotely!

Team Ivy Resources - Focusing on You


Student Support

What if the student fails SAP due to the impact of COVID-19?

Unfortunately, there are no accommodations allowed by the Department of Education that would provide relief from the statutory requirement of an institution to apply Satisfactory Academic Progress (SAP). We are however, required to facilitate an appeal process for those students terminated from financial aid due to SAP related issues. That process allows for appeals to be approved for things like: the death of a relative, an injury or illness of the student, or other special circumstances. Circumstances related to an outbreak of COVID-19, including, but not limited to, the illness of a student or family member, compliance with a quarantine period, or the general disruption resulting from such an outbreak may form the basis of a student’s SAP appeal. Students on Probation who fail to meet the terms of that status can submit a second appeal if the reason they did not complete successfully is directly related to COVID-19.

What if the student was enrolled in a second 8-week class and they fail to show up/begin attendance?

In situations where a student does not begin attendance, the institution must return all Title IV grant funds disbursed for the payment period or period of enrollment and all Direct Loan funds that were credited to the student’s account at the institution for that period. The College must also return Direct Loan funds in the amount of payments made directly by or on behalf of the student to the College for the period, up to the total amount of the loan funds disbursed. Remember, the student must have been eligible at the time the loan originated and must be at least half time when the disbursement is made.

What if a student cannot take a full 12 credit hours due in some part to COVID-19, can we count a student as full time if they are taking less than 12 credit hours?

No. The Department of Education does not currently have the authority to waive the requirement to award or disburse Title IV funds based on a student’s actual enrollment status. For example, assuming an institution defines full-time enrollment as 12 credit hours, when a full-time student enrolled for 12 credit hours drops or withdraws from three credits, that student is now enrolled at three-quarter time status.


Can students be paid as a federal work-study when the school does not close, but sends all students home, and moves all classes online due to coronavirus?

In cases where a college work-study student can no longer perform their job responsibilities as a result of some closure/change in operating practice by the employer, or the student has tested positive for the Coronavirus, it is possible that under certain conditions the student can continue to be paid. These situations will need to be evaluated on a case by case basis. College work-study supervisors and students themselves should contact their local Ivy Tech Financial Aid office or campus for direction on how to proceed in these cases.

Can student work study employees work between March 16th and May 16?

Work study employees may work remotely based on College need and applicability to their respective job responsibilities.  In the event work study employees are not able to work for any reason related to COVID-19 (including the College’s move to a remote work environment), the student may continue to be paid. In order to be paid, the work study will be required to complete timesheets on a bi-weekly basis by inputting the hours they were scheduled to work for each workday throughout the remainder of the spring semester. Work study employees and their supervisor should contact with their campus Financial Aid department for more information. 

What if a work-study student is working at an off-campus partner location and that organization closes due to the COVID-19?

Per the Department of Education: “For students enrolled and performing FWS at a campus that must close due to COVID-19 (please remember the College is not “closed”), or for a FWS student who is employed by an employer that closes as a result of COVID-19, the institution may continue paying the student Federal work-study wages during that closure if it occurred after the beginning of the term, the institution is continuing to pay its other employees” (including faculty and staff), and for external partners the partner continues to pay their portion of the CWS wages. Students who were prevented from beginning a term at the institution as a result of a COVID-19-related disruption would not be eligible for Federal Student Aid for that term, and therefore could not be paid FWS wages for hours they did not work.

Additional Resources

Past COVID-19 Public Safety Advisories


Isolation: To separate ill persons who have a communicable disease from those who are healthy. Isolation restricts the movement of ill persons to help stop the spread of certain diseases. For example, hospitals use isolation for patients with infectious tuberculosis.

Quarantine: To separate and restrict the movement of well persons who may have been exposed to a communicable disease to see if they become ill. These people may have been exposed to a disease and do not know it, or they may have the disease but do not show symptoms. Quarantine can also help limit the spread of communicable disease.

Ivy Tech stands with all affected communities
At Ivy Tech Community College, diversity, equity, and belonging is grounded in our core values. We are working every day to build educational environments that respect and affirm the unique contributions of each individual, regardless of race, ethnicity, religious belief, gender identity, sexual orientation, socioeconomic status, age, disability, or political affiliation. As a community, we join with the efforts of those around the world that seek to challenge any personal or institutional bias, racism or xenophobia associated with the virus.

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