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Ivy Tech School of Information Technology

Information Technology Support

Bridging the gap between
people and technology

What You'll Learn

Information Technology (IT) Support professionals help people and organizations with the setup, maintenance, and repair of computers.

They might work in a help desk department at a university, for a large IT company serving a number of clients, or at home providing remote support for people using a specific app or website. 

The Information Technology Support program at Ivy Tech will prepare you for a career in computer technology. You’ll gain industry certifications and learn how to tear down and rebuild computers.

As an IT Support student at Ivy Tech, you will: 

  • Identify and troubleshoot problems within computer information systems and related technologies. 
  • Create and deploy technology solutions into both large and small business environments.
  • Assess an organization’s technology infrastructure for risk. 
  • Understand and evaluate compliance guidelines.
  • Install and maintain basic networking systems.
  • Create plans to update open source and proprietary systems.
  • Manage customer interactions. 
  • Document IT support efforts, including asset and system change management.
  • Create documentation and follow procedures.

Career Options

Graduates of the IT Support program can work in a variety of professional positions and environments. IT Support professionals are needed in many fields, including finance, educational services, telecommunications, and computer systems.

Some companies hire people with IT Support skills in-house while others contract with large organizations that specialize in providing technical support for businesses. As a graduate of the IT Support program, you would be eligible to work in either environment based on your preferences. You may also work from home, answering customer questions over the phone or via live chat, while others may travel to offices or homes to provide hands-on support.

Here’s where an Ivy Tech Information Technology Support credential could take you: 

  • Application Support Analyst, Engineer, or Specialist
  • Computer Support Specialist
  • Desktop Support Analyst, Engineer, Specialist, or Technician
  • Field Service Technician
  • Help Desk Analyst, Specialist, Support, Technician
  • IT Field Engineer
  • IT Support Analyst, Engineer, Specialist, or Technician
  • Network Support Analyst, Engineer, Specialist
  • Service Desk Analyst or Technician
  • Technical Specialist
  • Technical Support Analyst, Engineer, or Specialist

Degree Types Offered

Credential Type Associate Degree – Career-Ready Degree Long-Term Certificate Short-Term Certificate
Associate of Applied Science (AAS) Information Technology Support Next-Level Jobs icon Information Technology Help Desk Next-Level Jobs icon
A Good Fit If...
  • You want to enter the workforce immediately after finishing your associate degree 
  • You wish to supplement your workforce training with transferrable knowledge gained from general education courses
  • You're looking to change careers and want to gain skills to help you do so
  • You're looking for an intermediate workplace credential to prepare you to work in IT
  • You're an existing technical professional looking to upskill
  • You're looking to gain industry certifications to help launch a career in IT or supplement existing professional experience
Where Offered See 19 locations See 19 locations See 19 locations
Length of Program 60 credit hours
4 semesters
30 credit hours
2 semesters
23 credit hours
2 semesters
Cost2 $8,973 $4,487 $3,440

Credential Type

A Good Fit If...

Where Offered

Length of Program

Cost2

Associate Degree – Career-Ready Degree
Associate of Applied Science (AAS)
  • You want to enter the workforce immediately after finishing your associate degree 
  • You wish to supplement your workforce training with transferrable knowledge gained from general education courses
See 19 locations 60 credit hours
4 semesters
$8,973
Long-Term Certificate
Information Technology Support Next-Level Jobs icon
  • You're looking to change careers and want to gain skills to help you do so
  • You're looking for an intermediate workplace credential to prepare you to work in IT
  • You're an existing technical professional looking to upskill
See 19 locations 30 credit hours
2 semesters
$4,487
Short-Term Certificate
Information Technology Help Desk Next-Level Jobs icon
  • You're looking to gain industry certifications to help launch a career in IT or supplement existing professional experience
See 19 locations 23 credit hours
2 semesters
$3,440

Affiliated Partners

Information Technology Support is an important part of keeping businesses and people's everyday lives moving given our reliance on technology. To make sure our students are as successful as possible, Ivy Tech teaches on some of the most relevant systems in the industry, including:

 

Associate Degree – Career-Ready Degree

  • The Associate of Applied Science in Information Technology Support will give you the foundation you need to launch a career in IT support. You'll learn the technical and soft skills needed to succeed in the industry. 

    Apply Now   Request More Info

    Time to Complete

    Students must take 60 credit hours to graduate from the AAS in Information Technology Support program. This typically takes four semesters to complete. 

    Earn a Certificate on the Way to Your AAS

    A recommended path to the associate degree in Information Technology Support is to complete one or more of the two certificates offered by Ivy Tech while working toward the degree. The certificates are designed to provide gateways toward entry-level IT careers, so you can begin working quickly. You may then choose to pursue a credential that requires more credits and time in order to learn more and move up in your professional career. You can apply the credits from your certificate to your higher level credential at Ivy Tech to make the most of your time and tuition.

    Required Courses

    AAS Information Technology Support graduates must complete a total of 60 credit hours:

    • 16 general education course credits
    • 35 professional/technical core course credits
    • 9 statewide elective course credits

    View Course Descriptions 

    Search Upcoming Courses

    Completion Guide

    A completion guide provides the recommended path to graduation, broken out by 8-week terms. For students taking fewer classes at a time, the courses are numbered to show the overall number that will be taken.

    View Information Technology Support Completion Guide 

    Close

Long-Term Certificate previously known as a Technical Certificate

  • The Information Technology Support Long-Term Certificate (LTC) program is an intermediate workplace credential. This program could be a good fit for those looking to change careers, people already working in tech, and bachelor's degree holders. You'll be ready to work in an IT role upon completion of the program. 

    Apply Now   Request More Info

    Time to Complete

    The Information Technology Support LTC program can be completed in two semesters, or about one year.

    FREE Through Next Level Jobs

    The Information Technology Support LTC is part of Indiana’s Next Level Jobs degree program, funded by the Workforce Ready Grant. You may be eligible for a free credential. You are eligible to be a part of Next Level Jobs at Ivy Tech if you fulfill all of the following requirements:

    • Are an Indiana resident
    • Have a high school diploma or GED/High School Equivalency
    • Have not previously received a certificate in a Next Level Jobs eligible program
    • Have not previously received an associate degree or higher (bachelor's, master's, etc.)*

    Learn more about Next Level Jobs

    *Note: Students who are admitted to the Next Level Jobs program to pursue the Information Technology Support long-term certificate are required to pay for and submit to a criminal background check, drug testing, and physical exam.

    Building on Your Certificate

    If your goal is to earn an associate degree in Information Technology Support, you can earn this certificate on your way. The certificate is designed to provide a gateway into entry-level Information Technology Support careers. That means you may be able to enter the workforce in your desired field even before you graduate, if your plan includes working while you’re in school.

    Required Courses

    Information Technology Support LTC graduates must complete a total of 30 credit hours:

    • 1 Student Success course credits
    • 3 general education course credits
    • 26 professional/technical core course credits

    View Course Descriptions 

    Search Upcoming Courses

    Completion Guide

    A completion guide provides the recommended path to graduation, broken out by 8-week terms. For students taking fewer classes at a time, the courses are numbered to show the overall number that will be taken.

    View Information Technology Support LTC Completion Guide 

    Close

Short-Term Certificate previously known as a Certificate

  • Information Technology Help Desk Short-Term Certificate (STC) students earn CompTIA Security+, CompTIA A+, CompTIA Network+, ServiceNow Certified System Administrator, and Certified Wireless Technology Specialist certifications. These certifications will give you foundational knowledge to work in IT. 

    Apply Now   Request More Info

    Time to Complete

    The Information Technology Help Desk STC program can be completed in two semesters, or about one year.

    FREE Through Next Level Jobs

    The Information Technology Help Desk STC is part of Indiana’s Next Level Jobs degree program, funded by the Workforce Ready Grant. You may be eligible for a free credential. You are eligible to be a part of Next Level Jobs at Ivy Tech if you fulfill all of the following requirements:

    • Are an Indiana resident
    • Have a high school diploma or GED/High School Equivalency
    • Have not previously received a certificate in a Next Level Jobs eligible program
    • Have not previously received an associate degree or higher (bachelor's, master's, etc.)*

    Learn more about Next Level Jobs

    *Note: Students who are admitted to the Next Level Jobs program to pursue the IT Help Desk short-term certificate are required to pay for and submit to a criminal background check, drug testing, and physical exam.

    Building on Your Certificate

    If your goal is to earn an associate degree in Information Technology Support, you can earn this certificate on your way. The certificate is designed to provide a gateway into entry-level IT careers. That means you may be able to enter the workforce in your desired field even before you graduate, if your plan includes working while you’re in school.

    Required Courses

    Graduates must complete a total of 23 credit hours.

    View Course Descriptions 

    Search Upcoming Courses

    Completion Guide

    A completion guide provides the recommended path to graduation, broken out by 8-week terms. For students taking fewer classes at a time, the courses are numbered to show the overall number that will be taken.

    View Information Technology Help Desk STC Completion Guide

    Close

Program Details

Information Technology Support is offered at 20 Ivy Tech locations in Indiana. Each location offers a unique combination of certificate and degree options:

Campus Information Technology Help Desk STC Information Technology Support LTC Associate of Applied Science (AAS)
Anderson X X X
Columbus X X X
Elkhart X X X
Fort Wayne X X X
Indianapolis X X X
Kokomo X X X
Lafayette X
Lake County at Crown Point X X X
Lake County at East Chicago X X X
Lake County at Gary X X X
Lawrenceburg X X X
Logansport X X
Madison X X X
Marion X X X
Muncie X X X
Richmond X X X
South Bend X X X
Terre Haute X X X
Valparaiso X X X
Warsaw X X X

STC — Short-Term Certificate; LTC — Long-Term Certificate; WFC — Workforce Certification.

Is Information Technology Support Right for Me?

Since technical support is needed and can be provided in a variety of ways, there are a few different routes you can take in this field. Maybe you want to work in-house, providing IT support for an individual company. Or, perhaps you think you’d be better suited working from home answering customer questions via phone or live chat.

You could also join a large IT support organization that travels to offices or homes to help people sort out their technical problems. Because technology is so widely used, you have the opportunity to work alongside various fields, including finance, education, telecommunications, and computer systems. 

Careers in Information Technology Support often involve: 

  • Problem solving 
  • Empathizing with and listening to customers 
  • Paying close attention to detail 
  • Communicating effectively 
  • Using technical skills

Sound Like You?

If you identify with the traits above, informatics may be the path for you! Take the next step to get started or speak with your local advisor to learn more.

APPLY NOW   REQUEST MORE INFO

Prerequisite Courses for Information Technology Support

Information Technology Support students must demonstrate competency through appropriate assessment or earning a grade of “C” or better in at least one course from each of the following categories:

  • Base English Course
    • ENGL 093 - Introduction to College Writing
    • ENGL 083 - Reading Strategies for College
    • ENGL 095 - Integrated Reading and Writing.
  • Co-Requisite English Course
    • ENGL 063 - Co-Requisite Reading Strategies
    • ENGL 073 - Co-Requisite Writing Strategies
    • ENGL 075 - Co-Requisite Integrated Reading & Writing
  • Base Math Course
    • MATH 023 - Essentials of Algebra
    • Any higher level than 023
  • Principles Math Course
    • MATH 080 - Mathematical Principles

No Expiration of Credits

There is no expiration date for course credits that were earned in previous years from Ivy Tech Community College.

Transfer Credit for Prerequisite Courses

Prerequisite courses completed at colleges other than Ivy Tech will only be considered for general education selection points if transfer credit has been awarded and courses appear on the Ivy Tech transcript prior to the application deadline.

TR grades are not recognized by the online application. It is the applicant’s responsibility to ensure that transfer credit has been awarded and that TR grades are updated to transfer letter grades (TA, TB, TC) on their Ivy Tech transcript.

It is recommended that college transcripts be submitted to the Registrar’s office for evaluation and transfer credit at least 4 weeks prior to the program application deadline to ensure adequate time for processing.

Information Technology Support Courses

Descriptions of Information Technology Support courses can be found in our online course catalog:

View Information Technology Support Course Descriptions 

View course descriptions for: 

Upcoming Courses

See when specific courses will be offered by searching our course list in Schedule Builder. First, select the semester you’re looking for and then enter the name of the course in the search bar. 

Search for Upcoming COurses 

If you’re a current student, upcoming courses are easy to find in Schedule Builder in MyIvy.

Course Formats

Information Technology Support courses are offered in person and online. 

Applying to Ivy Tech is Free & Easy

The Ivy Tech application is free and easy—you don’t need a certain test score, GPA, or class rank to get started at Ivy Tech. Applying takes about 10-15 minutes and can be completed entirely online.

No Application Deadlines

Ivy Tech does not have a deadline for admission. Our 8-week class sessions start throughout the year—in January, March, June, August, and October—and there is no hard deadline for applying for any of the start dates. It's important, though, to apply early enough that you'll be able to complete all the degree planning, financial aid, and registration activities that need to happen before your first day. We recommend you apply about one month before you intend to start classes. See upcoming start dates

Steps to Apply

(1) Apply to Ivy Tech

If you’ve never applied to Ivy Tech Community College before (or if it’s been two years since you last attended classes here), visit your first step is to apply to Ivy Tech. You can apply online or in person. To apply in person, reach out to your local admissions team and arrange a meeting. Or, stop by any campus on any Tuesday for Tuesdays@TheTech to receive personal assistance with applying and registering for classes.

Apply Now

(2) Submit Assessment Documents

After you submit your application, you'll be asked to upload documentation—such as SAT/ACT/PSAT scores or high school and college transcripts—that can assess your readiness for college-level coursework and help us make sure you are taking classes that are the right fit for you. How to upload assessment documents

If you don't have your scores or transcripts at your fingertips, don’t worry. Go ahead and submit your application. You can go back to upload assessment documents at any time until the end of the term for which you applied.

(3) Look for a Confirmation Email

Once your application is processed, you will receive a confirmation email at the email address provided on your application. Typically the email will arrive within 1-2 business days of submission, but during peak processing periods (April-June) could take up to 5-10 business days.

The email will contain instructions on how to register for classes, as well as important information regarding your Ivy Tech student portal (MyIvy account), tuition, payment options, and more.

(4) Create an Account in MyIvy

MyIvy is Ivy Tech's online student portal. Students use MyIvy to check e-mail, register for classes, pay tuition, manage financial aid, get the latest news and announcements, and much more. MyIvy also contains "QuickLinks" to the Ivy Tech websites and online tools you will use most often. Learn more about MyIvy

For first-time user instructions and other MyIvy tips: View/Print MyIvy Help Sheet

(5) Course Placement

Before you can register for classes you will need to submit documentation or complete an assessment test. Your test scores can help us determine the best English and math starting classes for you. See the Test Score Course Placement Chart

If you submitted assessment documentation during the application process, your advisor will likely be able to work with those documents to determine course placement and you won't need to take any further steps. If you don't have any of those documents or the scores don't meet minimum thresholds, don’t worry! Your advisor will direct you to complete our free Knowledge Assessment to help develop your customized learning path to better prepare you for courses. 

(6) Register for Classes

Once you have completed the steps above, you may register for classes. Ivy Tech students register for courses using the Schedule Builder tool which can be accessed within MyIvy. If you are a new, first-time Ivy Tech student, we recommend that you meet with your advisor who will help you develop your Academic Completion Plan and help you sign up for courses that are the best fit for you.

For a complete list of registration steps, including detailed registration steps, deadlines, and information about holds, withdrawals, waitlists, and refunds, visit our Registration 101 page.

(7) Pay Your Tuition

After registering for your courses, your bill can be viewed in your MyIvy account > Student Dashboard- > View/Pay Balance. Payments can also be made in your MyIvy account. For complete information about payments, including payment options, payment plans, how to make immediate payments, due dates, information about refunds, and more, visit our Payments page.

Featured Faculty & Staff

Find Local Admissions Contact Info

Don't see a nearby Admissions location? Call 1-888-489-5463 and we'll get you started.

Monday–Friday, 8 a.m. to 5 p.m. ET

765-643-7133
askanderson@ivytech.edu

Fax: 765-648-2755

Monday–Thursday, 8 a.m. to 5 p.m. ET
Friday, 8:30 a.m. to 4:30 p.m. ET

812-934-3954
R11express@ivytech.edu

Batesville Admission Office
1 Ivy Tech Drive
Batesville, IN 47006

Fax: 812-934-4590

Monday–Thursday by Appointment , 8 a.m. to 6 p.m. ET
Friday Walk-ins Welcome, 9 a.m. to 4 p.m. ET

812-330-6013, ext. 1
bl-info@ivytech.edu

Bloomington Admissions
200 Daniels Way
Bloomington, IN 47404

Virtual Meetings Available by Appointment: Call 812-330-6013
Meet the Bloomington Admissions Team→

Monday–Friday, 8 a.m. to 5 p.m. ET

AskColumbus@ivytech.edu

Columbus Admissions Office
4475 Central Avenue
Columbus, IN 47203

Please contact Admissions at our full-service campus located in Richmond.

Please contact Admissions at our full-service campus located in Lafayette.

Lake County at Crown Point Admissions
9900 Connecticut Drive
Crown Point, IN 46307

Join Our Virtual Meeting Room
Available Monday–Friday, 9 a.m. to 4 p.m. CT

Monday–Thursday, 8 a.m. to 6 p.m. CT
Friday, 8 a.m. to 5 p.m. CT

219-392-3600
asklakecounty@ivytech.edu

Lake County at East Chicago Admissions
410 East Columbus Drive
East Chicago, IN 46312

Join Our Virtual Meeting Room →
Available Monday–Friday, 9 a.m. to 4 p.m. CT

Monday–Thursday, 9 a.m. to 6 p.m. ET
Friday, 9 a.m. to 5 p.m. ET

574-830-0375, ext. 6858
asksouthbendelkhart@ivytech.edu

Elkhart Admissions Office
22531 County Road 18
Goshen, IN 46528

January, March, August and October:
Monday - Thursday: 8 a.m.- 6 p.m. CT
Fridays: 9 a.m.– 5 p.m. CT

All other months
Mondays and Tuesdays: 8 a.m. – 6 p.m. CT
Wednesdays and Thursdays: 8 – 5 p.m. CT
Fridays: 9 a.m.– 5 p.m. CT

812-429-1435
evansville-admissions@ivytech.edu

Evansville Admissions Office
3501 N First Avenue
Evansville, IN 47710

Monday–Thursday, 8 a.m. to 5 p.m. ET
Friday, 9 a.m. to 4 p.m. ET

260-480-4268
fortwayne-sasupport@ivytech.edu

Fort Wayne Admissions Office
3701 Dean Drive, Student Life Center, Room SL 101
Fort Wayne, IN 46835

Please contact Admissions at our full-service campus located in Lafayette.

Monday–Thursday, 9 a.m. to 6 p.m. ET

317-916-6301
AskFranklin@ivytech.edu

Franklin Admissions Office
2205 McClain Drive
Franklin, IN 46131

Monday–Thursday, 8 a.m. to 6 p.m. CT
Friday, 8 a.m. to 5 p.m. CT

219-392-3600
asklakecounty@ivytech.edu

Lake County at Arts & Science Building Admissions
3491 Broadway
Gary, IN 46409

Join Our Virtual Meeting Room→
Available Monday–Friday, 9 a.m. to 4 p.m. CT

Please contact Admissions at our full-service campus located in Terre Haute.

Please contact Admissions at our full-service campus located in Columbus.

Monday–Friday, by Appointment Only

317-921-4300

Hamilton County Admissions Office
300 N. 17th Street
Noblesville, IN 46060

Sign Up to Get a Call Back →

Zoom Video Call
Email askhamiltoncounty@ivytech.edu to schedule.

Ashley Anderson, Assistant Director of Admissions aanderson550@ivytech.edu

Monday–Thursday, 8 a.m. to 5 p.m. ET
Friday, 9 a.m. to 5 p.m. ET
2nd Saturday of the month, 9 a.m. to 1 p.m. ET

1-888-489-5463

Indianapolis Admissions Office
50 W Fall Creek Parkway N
Indianapolis, IN 46208

Monday–Thursday, 8 a.m. to 6 p.m. ET
Friday, 9 a.m. to 5 p.m. ET
Or by appointment

765-459-0561
kokomo-enrollment@ivytech.edu

Kokomo Admissions Office
1815 E Morgan Street
Kokomo, IN 46901

Monday, Wednesday & Thursday, 8 a.m. to 5 p.m. ET
Tuesday, 8 a.m. to 6 p.m. ET
Friday, 9 a.m. to 5 p.m. ET

765-269-5200
lafayette-admissions@ivytech.edu

Lafayette Admissions Office
3101 S Creasy Lane Ivy Hall 1233
Lafayette, IN 47905

Lake County has 3 full-service locations. Select a location below to see contact information for their Admissions department.

Monday–Friday, 8 a.m. to 4:30 p.m. ET

1-888-489-5463

Lawrence Admissions Office
9301 East 59th Street
Indianapolis, IN 46216

Monday–Thursday, 8 a.m. to 5 p.m. ET
Friday, 8:30 a.m. to 4:30 p.m. ET

812-537-4010 ext. 5305
R11express@ivytech.edu

Lawrenceburg Admissions Office
50 Walnut Street
Lawrenceburg, IN 47025

Fax: 812-537-0993

Monday–Thursday, 8 a.m. to 6 p.m. ET
Friday, 9 a.m. to 5 p.m. ET
Or by appointment

765-459-0561
kokomo-enrollment@ivytech.edu

Logansport Admissions Office
1 Ivy Tech Way
Logansport, IN 46947

Monday–Thursday, 8 a.m. to 5 p.m. ET
Friday, 8 a.m to 4:30 p.m. ET

812-265-2580, ext. 4121
etingle2@ivytech.edu

Madison Admissions Office
590 Ivy Tech Drive
Madison, IN 47250

Monday, 9 a.m. to 6 p.m.
Tuesday–Friday, 8 a.m. to 5 p.m.

765-651-3100, ext. 3310
marion-admissions@ivytech.edu

Marion Admissions Office
261 Commerce Drive
Marion, IN 46953

Zoom Video Call
Call 765-651-3100, ext. 3310 to schedule an appointment.

K–14 Initiatives
Monday–Friday, 8 a.m. to 5 p.m.
765-651-3100, ext. 3418
therschberger1@ivytech.edu

Please contact Admissions at our full-service campus located in Lafayette.

Monday–Friday, 8 a.m. to 5 p.m. ET

765-289-2291, ext. 1233
askmuncie@ivytech.edu

Muncie Admissions Office
125 S High Street, Ball Building, 2nd Floor
Muncie, IN 47305

Fax: 765-282-2414

Monday–Friday, 8 a.m. to 5 p.m. ET

765-599-2613, ext 4026
askmuncie@ivytech.edu

New Castle Admissions Office
3325 IN-3
New Castle, IN 47362

Fax: 765-282-2414

Please contact Admissions at our full-service campus located in Columbus.

Please contact Admissions at our full-service campus located in Kokomo.

812-385-8495

Princeton Career & Technology Center
2431 S Crabtree Drive
Princeton, IN 47670

Fax: 812-385-8580

Monday–Friday, 8 a.m. to 5 p.m. ET

765-966-2656, ext. 1202
richmondenrollment@ivytech.edu

Richmond Admissions Office
2357 Chester Boulevard
Richmond, IN 47374

Zoom Video Call
Call 765-966-2656, ext. 1202 to schedule an appointment.

Fax: 765-962-3775

Please contact Admissions at our full-service campus located in Richmond.

Please contact Admissions at our full-service campus located in Sellersburg.

Monday, Wednesday, Thursday, 8 a.m. to 5 p.m. ET
Tuesday, 8 a.m. to 6 p.m. ET
Friday, 7:30 a.m. to 4 p.m. ET

812-246-3301, ext. 4504
seladm@ivytech.edu

Sellersburg Admissions Office
8204 Highway 311, Pfau Hall, Room A2
Sellersburg, IN 47172

Virtual On-Demand Service (video, voice, or live chat):
Monday, Wednesday, Thursday, 8 a.m. to 5 p.m. ET
Tuesday, 8 a.m. to 6 p.m. ET
Friday, 7:30 a.m. to 4 p.m. ET

Enter Zoom Room →

Please contact Admissions at our full-service campus located in Columbus.

Please contact Admissions at our full-service campus located in Columbus.

THE SEASONAL HOURS ARE AS FOLLOWS:

Monday–Thursday: 8 a.m. to 6 p.m.
Friday: 9 a.m. to 5 p.m.
Saturday: 9 a.m. to 12 p.m.

Appointments are encouraged. However, from Monday, Jan. 9 to Tuesday, Jan. 17, students can walk in to register.

To make an appointment to meet with a specific advisor at a particular time, please send an email at least two days in advance to asksouthbendelkhart@ivytech.edu. Seasonal hours end on Wednesday, Jan. 18.

574-289-7001, ext 6858
asksouthbendelkhart@ivytech.edu

South Bend Admissions Office
220 Dean Johnson Blvd.
South Bend, IN 46601

812-547-7915

Tell City Career and Technology Center
1034 31st Street
Tell City, IN 47586

Fax: 812-547-7916

Monday–Friday, 8 a.m. to 4:45 p.m. ET

812-298-2280
acox87@ivytech.edu

Terre Haute Admissions
8000 S Education Drive
Terre Haute, IN 47802

Virtual On-Demand Service (video, voice, or live chat):
Monday–Friday, 8 a.m. to noon & 1 p.m. to 4:45 p.m. ET
Enter Zoom Room →

Monday to Friday, 8 a.m. to 5 p.m. ET

574-267-5428, ext. 7203
abooker46@ivytech.edu

Warsaw Admissions Office
2545 Silveus Crossing
Warsaw, IN 46582

Questions About the Program?

Future Students

If you’re not yet an Ivy Tech student, contact us at 1-888-489-5463 and we’ll be happy to help.

Current Students

Contact your academic advisor, who can answer any questions you have about the Information Technology Support program and your certificate and degree options.

Find Local Advising Contact Info

Don't see a nearby Advising location? Call 1-888-489-5463 and we'll get you started.

Monday–Friday, 8 a.m. to 5 p.m. ET

765-643-7133
askanderson@ivytech.edu

Monday–Thursday, 8 a.m. to 5 p.m. ET
Friday, 8:30 a.m. to 4:30 p.m. ET

812-934-3954
R11express@ivytech.edu

Batesville Advising
1 Ivy Tech Drive
Batesville, IN 47006

Fax: 812-934-4590

Monday–Thursday, 8 a.m. to 6 p.m. ET
Friday, 9 a.m. to 4 p.m. ET
By Appointment

812-330-6013, Option #2
bl-advisingcenter@ivytech.edu

Bloomington Advising
200 Daniels Way
Bloomington, IN 47404

Email to set up an appointment: bloomington-eec@ivytech.edu 

Monday–Thursday, 8 a.m. to 5:30 p.m. ET
Friday, 8 a.m. to 4:30 p.m. ET
By Appointment

812-374-5177
askcolumbus@ivytech.edu

Columbus Advising
4475 Central Avenue
Columbus, IN 47203

Monday–Friday, 8 a.m. to 5 p.m. ET

765-825-9394, ext. 6121
cbottomley2@ivytech.edu

Connersville Advising
717 W 21st Street
Connersville, IN 47331

Fax: 765-825-4516

Phone and Zoom meetings available by request. Call 765-825-9394, ext. 6121.

Call for availability

765-269-5682
aclark505@ivytech.edu

Crawfordsville Advising
2255 Phil Ward Boulevard
Crawfordsville, IN 47933

Monday & Tuesday, 8 a.m. to 7 p.m. CT
Wednesday, 1 p.m. to 5 p.m. CT
Thursday, 8 a.m. to 5 p.m. CT

219-392-3600
asklakecounty@ivytech.edu

Lake County at Crown Point
9900 Connecticut Drive
Crown Point, IN 46307

Monday–Thursday, 8 a.m. to 6 p.m. CT
Friday, 8 a.m. to 5 p.m. CT

219-392-3600
asklakecounty@ivytech.edu

Monday–Thursday, 9 a.m. to 6 p.m. ET
Friday, 9 a.m. to 5 p.m. ET

574-830-0375
asksouthbendelkhart@ivytech.edu

Elkhart Advising
22531 County Road 18
Goshen, IN 46528

January, March, August and October:
Monday - Thursday: 8 a.m.- 6 p.m. CT
Fridays: 9 a.m.– 5 p.m. CT

All other months
Mondays and Tuesdays: 8 a.m. – 6 p.m. CT
Wednesdays and Thursdays: 8 – 5 p.m. CT
Fridays: 9 a.m.– 5 p.m. CT

812-492-0531
evansville-advisingcenter@ivytech.edu

Evansville Academic Advising Center
3501 N First Avenue
Evansville, IN 47710

Sign Up for a Call Back
Fax: 812-429-9878

Monday–Thursday, 8 a.m. to 6 p.m. ET
Friday, 9 a.m. to 4 p.m. ET

260-480-4125

Fort Wayne Advising
3701 Dean Drive, Harshman Hall, Room 1015
Fort Wayne, IN 46835

Academic Advisors by Program

Fax: 260-480-4252

Monday–Thursday, 7:45 a.m. to 9 p.m. ET
Friday, 8 a.m. to 5 p.m. ET

765-269-5820
abarchel@ivytech.edu

Frankfort Advising
251 E Clinton Street
Frankfort, IN 46041

Monday–Thursday, 8 a.m. to 5:30 p.m. ET
Friday, 8:30 a.m. to 4:30 p.m. ET
By Appointment

franklin-advising@ivytech.edu

Franklin Advising
2205 McClain Drive
Franklin, IN 46131

Monday–Thursday, 8 a.m. to 6 p.m. CT
Friday, 8 a.m. to 5 p.m. CT

219-392-3600
asklakecounty@ivytech.edu

Monday–Friday, 8 a.m. to 4:45 p.m. ET

765-653-7410
aharnack@ivytech.edu

Greencastle Advising
915 S Zinc Mill Road
Greencastle, IN 46135

Virtual On-Demand Service (video, voice, or live chat):
Monday–Friday, 8 a.m. to noon & 1 p.m. to 4:45 p.m. ET
Enter Zoom Room →

Please contact Advising at our full-service campus located in Columbus.

Advising by Appointment
Monday, Wednesday, and Thursday 8:30 a.m. to 5 p.m. ET
Tuesday, 8:30 a.m. to 6 p.m. ET
Friday, 9 a.m. to 4:30 p.m. ET

317-921-4300
askhamiltoncounty@ivytech.edu

Hamilton County Advising Center
300 N. 17th Street
Noblesville, IN 46060

Sign Up to Get a Call Back →

Zoom Video Call
Email askhamiltoncounty@ivytech.edu to schedule.

Advising Team
Ginny Leonard, Director of Academic Advising 
Advisor for: Exploratory/Undecided students
vleonard5@ivytech.edu 

Jenny Atkisson, Academic Advisor  
Advisor for: School of Business, Logistics and Supply Chain programs, School of Public and Social Services programs, and Psychology
jatkisson3@ivytech.edu

Sam Brunsman, Academic Advisor
Advisor for: School of Information Technology, School of Health Sciences programs
sbrunsman1@ivytech.edu

Lou Herchenroeder, Academic Advising Specialist 
Advisor for: School of Advanced Manufacturing, Engineering and Applied Sciences programs, General Studies, Liberal Arts and Education programs 
lherchenroeder@ivytech.edu

Rose Tobin, Nursing Success Coach
Advisor and Success Coach for School of Nursing programs
rtobin4@ivytech.edu

 

 

Monday–Thursday, 8 a.m. to 5 p.m. ET
Friday, 9 a.m. to 5 p.m. ET

1-888-489-5463
IvyTech.edu/IndyHelp

Indianapolis Advising
50 W Fall Creek Parkway N
Indianapolis, IN 46208

Monday–Thursday, 8 a.m. to 6 p.m. ET
Friday, 9 a.m. to 5 p.m. ET
Or by appointment

765-459-0561
Kokomo-Advising@ivytech.edu

Kokomo Advising
1815 E Morgan Street
Kokomo, IN 46901

Please contact Advising at our full-service campus located in Valparaiso.

Monday, Wednesday & Thursday, 8 a.m. to 5 p.m. ET
Tuesday, 8 a.m. to 6 p.m. ET
Friday, 9 a.m. to 5 p.m. ET

765-269-5630
lf-advisingcenter@ivytech.edu

Lafayette Advising
3101 S Creasy Lane Ivy Hall 2117
Lafayette, IN 47905

Lake County has 3 full-service locations. Select a location below to see contact information for their Advising department.

Please contact Advising at our full-service campus located in Indianapolis.

Monday–Thursday, 8 a.m. to 5 p.m. ET
Friday, 8:30 a.m. to 4:30 p.m. ET

812-537-4010 ext. 5305
R11express@ivytech.edu

Lawrenceburg Advising
50 Walnut Street
Lawrenceburg, IN 47025

Fax: 812-537-0993

Monday–Friday, 8 a.m. to 5 p.m. ET
Or by appointment

765-459-0561
Kokomo-Advising@ivytech.edu

Logansport Advising
1 Ivy Tech Way
Logansport, IN 46947

Monday & Wednesday , 8 a.m. to 5 p.m. ET
Tuesday & Thursday, 8 a.m. to 5:30 p.m. ET
Friday, 8 a.m. to 4:30 p.m. ET

812-256-2580, ext. 4502

Madison Advising Center
590 Ivy Tech Drive
Madison, IN 47250

Fax
812-265-4028

Zoom Video Calls
Available by appointment only. Call 812-256-2580, ext. 4502 to make an appointment. 

Advising Team
Tricia Miracle
812-265-2580 ext. 4137
tmiracle2@ivytech.edu
Text during business hours 812-510-3844

Lisa Kelley
812-265-2580 ext. 4163
lkelley3@ivytech.edu
Text during business hours 502-414-1597

Monday, 9 a.m. to 6 p.m.
Tuesday–Friday, 8 a.m. to 5 p.m.

765-651-3100, ext. 3301
marion-advising@ivytech.edu

Marion Advising
261 Commerce Drive
Marion, IN 46953

Zoom Video Call
Call 765-651-3100, ext. 3310 to schedule an appointment.

Please contact Advising at our full-service campus located in Valparaiso.

Monday–Thursday, 8 a.m. to 5 p.m. ET

574-583-4891
khinkle@ivytech.edu

Monticello Advising
1017 O Connor Boulevard
Monticello, IN 47960

Monday–Thursday, 8 a.m. to 8 p.m. ET
Friday, 8 a.m. to 5 p.m. ET
Saturday (virtually), 8 a.m. to 5 p.m. ET
Sunday (virtually), 11 a.m. to 8 p.m. ET

765-289-2291, ext. 1215
askmuncie@ivytech.edu

Muncie Advising
125 S High Street, Ball Building, 2nd Floor
Muncie, IN 47304

Fax: 765-282-2414

All appointments can be setup virtually. Email askMuncie@ivytech.edu to schedule.

Monday–Thursday, 8 a.m. to 8 p.m. ET
Friday, 8 a.m. to 5 p.m. ET
Saturday (virtually), 8 a.m. to 5 p.m. ET
Sunday (virtually), 11 a.m. to 8 p.m. ET

765-599-2613, ext 4026
pburris4@ivytech.edu

New Castle Advising
3325 IN-3
New Castle, IN 47362

Fax: 765-282-2414

Zoom Video Call
Email pburris4@ivytech.edu to schedule.

Please contact Advising at our full-service campus located in Columbus.

Please contact Advising at our full-service campus located in Kokomo.

Please contact Advising at our full-service campus located in Evansville.

Monday–Friday, 8 a.m. to 5 p.m. ET

765-966-2656, ext. 1202

Richmond Local Enrollment
2357 Chester Boulevard
Richmond, IN 47374

Zoom Video Call
Call 765-966-2656, ext. 1202 to schedule an appointment.

Fax: 765-962-3775

Monday & Wednesday, 8:30 a.m. to 7 p.m. ET
Tuesday & Thursday, 8:30 a.m. to 5 p.m. ET
Friday, 8:30 a.m. to 3 p.m. ET

765-932-7191
mroller1@ivytech.edu

Rushville Advising
330 N Main Street
Rushville, IN 46173

Virtual meetings or appointments by request. Call 765-932-7191.

Fax: 765-932-5263

Please contact Advising at our full-service campus located in Sellersburg.

Monday, Wednesday, Thursday, 8 a.m. to 5 p.m. ET
Tuesday, 8 a.m. to 6 p.m. ET
Friday, 7:30 a.m. to 4 p.m. ET

812-246-3301, ext. 4309
sl-advising@ivytech.edu

Sellersburg Academic Advising Center
8204 Hwy 311, Pfau Hall, G6
Sellersburg, IN 47172

Virtual On-Demand Service (video, voice, or live chat):
Monday, Wednesday, Thursday, 8 a.m. to 5 p.m. ET
Tuesday, 8 a.m. to 6 p.m. ET
Friday, 7:30 a.m. to 4 p.m. ET

Enter Zoom Room →

Please contact Advising at our full-service campus located in Columbus.

Please contact Advising at our full-service campus located in Columbus.

Monday–Thursday, 8 a.m. to 6 p.m. ET
Friday, 9 a.m. to 5 p.m. ET

574-289-7001
asksouthbendelkhart@ivytech.edu

South Bend Advising Department
220 Dean Johnson Blvd.
South Bend, IN 46601

Please contact Advising at our full-service campus located in Evansville.

Monday–Friday, 8 a.m. - 4:45 p.m. ET

812-298-2554
aharnack@ivytech.edu

Academic Advising Center
8000 S Education Drive
Terre Haute, IN 47802

Virtual On-Demand Service (video, voice, or live chat):
Monday–Friday, 8 a.m. to noon & 1 p.m. to 4:45 p.m. ET
Enter Zoom Room →

Monday–Thursday, 8 a.m. to 5 p.m. CT
Friday, 9 a.m. to 5 p.m. CT

Valparaiso Academic Advising
3100 Ivy Tech Drive
Valparaiso, IN 46383

Call for an appointment

574-267-5428

Warsaw Advising
2545 Silveus Crossing
Warsaw, IN 46582

7 a.m. to 1 a.m. ET, 7 days a week

Live Chat

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  • 1 Source: U.S. Department of Labor, Bureau of Labor Statistics. May 2020 State Occupational Employment and Wage Estimates: Indiana. (2021).
  • 2 Associate degree cost is for an in-state, full-time student. Long-term and short-term certificate costs are for an in-state, part-time student.