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Ivy Tech Indianapolis Student Success Center

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We connect students with the resources they need to succeed. 

Connect with the Center for Academic Success Coaching regularly to...

  • Adjust to college life
  • Build effective study skills
  • Build motivation and perseverance
  • Get connected with Ivy Tech resources  
  • Identify and overcome obstacles and setbacks to academic success
  • Identify steps to achieve SMART goals  
  • Maintain work-life-school balance
  • Strengthen self-awareness 
  • Understand Satisfactory Academic Progress (SAP) and the appeal process

How to sign in for virtual appointments

Signing in for appointments

The Center for Academic Success Coaching will have remote success coaching appointments. Appointments are preferred to provide you with the highest quality of service. To schedule your appointment, email

Virtual drop-ins using the instructions below are welcome, but you may be asked to schedule an upcoming appointment for continued support.

When it is time for your appointment to begin, following steps: 

  • Go to
  • In the Kiosk dropdown, choose "Indianapolis Student Success Center"
  • For the password, use: IvyTech
  • Follow the steps to sign-in to the queue for your pre-scheduled coaching meeting and/or for drop-in support. 

Location Information


The main office for the Center for Academic Success Coaching is located at Ivy Tech Indianapolis in the North Meridian Center. Enter the building via the 26th Street entrance, take the elevator to the second floor and we are located on the south side of the building. We also have regular hours at other campuses, contact us for details.  

  • North Meridian Center (NMC) 
  • 50 W. Fall Creek Pkwy. N. Dr., room 219
  • Printable map


  • Monday - Thursday: 9 a.m. - 5 p.m.
  • Friday: 9 a.m. - 4 p.m.

Contact us


Downloads, Resources and Programs




Meet the Staff

Scott Rafalski

Assistant Director/Student Success Coach


Ren Delfin

Indy Achieves Student Success Coach

Courtney Shoemaker

Assistant Director/Student Success Coach

Tina Lamb

Assistant Director/Student Success Coach

LaKeisha Williams

Assistant Director of I-SUCCEED and Ivy Men of Merit Programs

Susan Bryant

I-SUCCEED Success Coach

Rachael Switzer

Indy Achieves Student Success Coach