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IT Academy: Introduction to Salesforce

Gain insights into Salesforce, the leading customer relationship management (CRM) platform. Powered by Ivy+ IT Academy.

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This course provides a foundational understanding of Salesforce, equipping students with the knowledge and skills needed to navigate, customize, and utilize Salesforce effectively. The course will cover core CRM concepts, Salesforce platform basics, data management, user administration, and reporting tools. Hands-on labs, case studies, and quizzes will reinforce learning and prepare students for the Salesforce Associate Certification Exam.

Employee registration is coordinated by the Program Manager supporting your training. Depending on the course, employees may register in person, through an organization-provided roster, or via a self-registration link. Your Program Manager will guide you through the best option for your specific training.

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