Tutoring

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Ivy Tech Community offers free tutoring services to any student currently enrolled at Ivy Tech. Our mission is to foster active learning in an open and friendly environment. The academic support we provide leads to greater success and higher achievement for our students. Choose your campus below for more information.

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ADDITIONAL INFORMATION

Elkhart / South Bend

South Bend

Tutor Center
Room 156 (located inside to the right of the north/Dean Johnson Blvd. entrance)
574-289-7001 ext. 5337

Walk-ins are available for English and math. Tutoring for other subjects requires an appointment.

Instant messaging (IM) tutoring is available through Blackboard IM during the Fall/Spring semesters. Contact us to learn more.

For more information on Supplemental Instruction or the South Bend Writing Center, contact the University/Transfer Division at 574-289-7001 ext. 5376.

Elkhart

Center for Academic Excellence
Room 503

Monday - Thursday 10:00 am - 7:00 pm

Stefanie Summers, Coordinator
574-830-0375 ext. 4483
ssummers19@ivytech.edu

Extended hours may be available. Visit our LibGuide for the current schedule. Tutoring is available for walk-ins during normal hours.

Avon

All schedules are subject to change throughout the semester. Call the number below to verify hours before attending tutoring for the first time.

7508 Beechwood Centre Road
Avon, IN 46123
Room 112
317-968-1516

Math Tutoring Hours
Monday	12 p.m. - 1:30 p.m. 5 p.m. - 6 p.m.
Tuesday	2 p.m. - 6 p.m.
Wednesday	12 p.m. - 1:30 p.m. 5 p.m. - 6 p.m.
Thursday	4 p.m. - 8 p.m.
Friday	11 a.m. - 1 p.m.

Visit ivytech.edu/hours for more information.

Frankfort

The Learning Resource Center in Lafayette offers free drop-in tutoring to currently registered students in Math, English, and various other subjects. Check posted schedules for subjects and times.

Located in Ivy Hall Room 1157
765-269-5617

Lafayette Campus

Monday-Thursday 8:00 a.m. - 9:00 p.m.

Friday 8:00 a.m. - 5:00 p.m.

Saturday 8:00 a.m. - 1:00 p.m.
Greensburg

Academic Resource Center (ARC)

Tutoring in math, writing, and science available by appointments and/or walk-ins.
(812) 314-8757 | CLC — ROOM 1616

Hours

Monday - Friday 9 a.m. - 5 p.m.

Lafayette Campus
Monday-Thursday	8:00 a.m. - 9:00 p.m.
Friday	8:00 a.m. - 5:00 p.m.
Saturday	8:00 a.m. - 1:00 p.m.

Hours
Monday - Friday	9 a.m. - 5 p.m.

Lake County

Gary

Gary Campus - Room S211
Monday - Thursday	9:00 am - 7:00 p.m.
Friday	9:00 a.m. - 5:00 p.m.
Saturday	9:00 a.m. - 12:00 p.m.
Call (219) 981-1111 x2231 for an appointment today!

Ivy Tech Northwest is committed to its students and offers resources and services to assist with academic coursework. Free tutoring services are offered to enrolled students at all four campuses for help with basic skills, general education, and program courses, as well as with study skills and test-taking strategies.

The Tutoring Centers strive to foster active learning in an open and friendly environment which leads to greater success and higher achievement for our students. Computers are also available for school-related work along with handouts and other resources. Appointments are always suggested, but walk-ins are also welcome.

Ivy Tech Northwest has been internationally certified by the College Reading & Learning Association.

Please visit one of the tutoring centers for assistance today!

East Chicago

East Chicago Campus - Room 213
Monday	9:00 a.m. - 7:00 p.m.
Tuesday	9:00 a.m. - 7:00 p.m.
Wednesday	9:00 a.m. - 7:00 p.m.
Thursday	9:00 a.m. - 7:00 p.m.
Friday	9:00 a.m. - 5:00 p.m.
Saturday	9:00 a.m. - 12:00 p.m.
Call (219) 392-3600 x3277 for an appointment today!

Ivy Tech Northwest is committed to its students and offers resources and services to assist with academic coursework.

Free tutoring services are offered to enrolled students at all four campuses for help with basic skills, general education, and program courses, as well as with study skills and test-taking strategies.

Ivy Tech Northwest has been internationally certified by the College Reading & Learning Association.

Please visit one of the tutoring centers for assistance today!

LaPorte

Valparaiso Campus - D104
Monday - Thursday	9:00 a.m. - 7:00 p.m.
Friday:	9:00 a.m. - 5:00 p.m.
Saturday:	9:00 a.m. - 12:00 p.m.
Call (219) 464-8514 x3071 for an appointment today!

Ivy Tech Northwest has been internationally certified by the College Reading & Learning Association.

Please visit one of the tutoring centers for assistance today!

Hours
Monday - Thursday	9:00 a.m. - 6:00 p.m.
Friday	9:00 a.m. - 4:30 p.m.

Hours
Monday - Thursday	9:00 a.m. - 8:00 p.m.
Friday	9:00 a.m. - 3:00 p.m.

Hours
Monday - Thursday	9:00 a.m. - 8:00 p.m.
Friday	9:00 a.m. - 3:00 p.m.

Fall & Spring Hours
Monday - Thursday	8:00 a.m. - 8:00 p.m.
Friday	8:00 a.m. - 4:00 p.m.

Lafayette Campus
Monday-Thursday	8:00 a.m. - 9:00 p.m.
Friday	8:00 a.m. - 5:00 p.m.
Saturday	8:00 a.m. - 1:00 p.m.

Math Tutoring Hours
Monday and Wednesday	9 a.m. - 12 p.m.
Tuesday and Thursday	4 p.m. - 8 p.m.

Hours
Monday - Friday	9 a.m. - 5 p.m.

Hours
Monday - Thursday	9:00 a.m. - 6:00 p.m.
Friday	9:00 a.m. - 4:30 p.m.

Hours
Monday - Thursday	9:00 a.m. - 8:00 p.m.
Friday	9:00 a.m. - 3:00 p.m.

Hours
Monday - Thursday	9:00 a.m. - 8:00 p.m.
Friday	9:00 a.m. - 3:00 p.m.

Hours
Monday - Friday	9 a.m. - 5 p.m.

Math Tutoring Hours
Tuesday - Thursday	4 p.m. - 6 p.m.

Hours
Monday - Friday	9 a.m. - 5 p.m.

Fort Wayne

» Schedule an appointment online

» Schedule an appointment by phone: (260) 480-4262

The Center for Academic Excellence (CAE) at Ivy Tech Community College Northeast provides academic support services at no cost to current students.

Our primary objective is to assist students through one-on-one tutoring and open lab assistance as well as supplemental instruction and test review sessions.
The CAE works to foster transformation through education consistent with Ivy Tech Community College’s mission and values.
By empowering student learning, supporting student achievement, and celebrating student success, the CAE fulfills its commitment to our students and their pursuit of academic excellence.

Fall and Spring Semester Hours
North Campus, Harshman Hall 3701 Dean Drive, Fort Wayne, IN 46835 Harshman Hall, Room HM1610
Monday-Thursday	8 a.m. to 7 p.m.
Friday	8 a.m. to 6 p.m.
Coliseum Campus 3800 N. Anthony Blvd., Fort Wayne, IN 46805 Library
Saturday	9 a.m. to 1 p.m.

Summer Semester Hours
North Campus, Harshman Hall 3701 Dean Drive, Fort Wayne, IN 46835 Harshman Hall, Room HM1610
Monday-Thursday	8 a.m. to 6 p.m.
Friday	8 a.m. to 5 p.m.

» Computer Lab Locations

Courses

Academic Skills
IVYT 101	First Year Seminar
IVYT 120	New Student Seminar
IVYT 0XX	Various other IVYT courses
Accounting
ACCT 090	Introduction to Accounting
ACCT 101	Financial Accounting
ACCT 102	Managerial Accounting
ACCT 105	Income Tax
ACCT 109	Personal Finance
Business
BUSN 101	Introduction to Business
BUSN 102	Business Law
BUSN 104	Investment
BUSN 105	Principles of Management
BUSN 210	Managerial Finance
Communications
COMM 101	Fund. of Public Speaking
COMM 102	Intro. to Interpersonal Communications
Computer
CINS 074	Intro. to Computer Literacy
CINS 101	Intro. to Microcomputers
Microcomputers
Other	Basic Introduction to Microsoft Office –Word, Excel, Access, PowerPoint, Outlook
English
ENGL 0XX	Various courses
ENGL 083	Reading Strategies for College
ENGL 093	Intro. to College Writing
English for Speakers of Other Languages
ESOL 0XX	All levels
French
FREN 101/102	French Level I/II
Writing
ENGL 111	English Composition
ENGL 112	Exposition and Persuasion
ENGL 1XX	Various courses
ENGL 2XX	Various courses
Health Science
APHY 067	Intro. to Anatomy and Physiology
APHY 101/102	Anatomy and Physiology I/II
HLHS 101	Medical Terminology
HLHS 102	Dosage Calculations
MEAS XXX	Medical Assisting –various courses
NRSG XXX	Nursing –various courses
Mathematics
MATH 015/035	Fundamentals of Algebra I/II
MATH 023/043	Essentials of Algebra I/II
MATH 118	Concepts in Mathematics
MATH 121	Geometry/Trigonometry
MATH 136	College Algebra
MATH 201	Brief Calculus
MATH XXX	Various other Mathematics Courses
MPRO 101/102	Shop Math only
Office Administration
OFAD 116	Essentials of Business Correspondence
OFAD 218	Spreadsheets
OFAD 221	Organizational Leadership
Science
ASTR 101	Astronomy
BIOL 101	Biology
BIOL 211	General Microbiology
CHEM 101	Chemistry I
PHYS 100	Technical Physics
PHYS 101/102	Physics I/II
SCIN 111	Physical Science

General Guidelines

Tutoring Guidelines

TG-01: Tutees are CAE users who are scheduled for tutoring appointments in the CAE. Tutees may schedule appointments over the telephone or in person. The length of a tutoring appointment is determined by the tutor but shall not exceed 55 minutes.
TG-02: Only one upcoming tutoring appointment per course may be scheduled. A maximum of one appointment per week per course is allowed, tutors' schedules permitting. Tutoring appointments are accepted no more than seven days in advance. This allows as many students as possible to use tutoring services.
TG-03: Although tutors strive to accommodate students' requests for individual tutoring, there may be times when this is not possible. Interruptions may occur during tutoring appointments.
TG-04: If a tutee cannot keep a scheduled appointment, he or she is required to contact the Center at least two hours before the start of the appointment. If on two occasions a tutee fails to provide at least two hours notification for the cancellation of an appointment, scheduled tutoring eligibility will be rescinded for the remainder of the semester. A tutee who is more than 15 minutes late shall be deemed to have missed his/her appointment.
TG-05: If a tutee requests the cancellation of more than four tutoring appointments in a given semester, scheduled tutoring eligibility will be rescinded for the remainder of the semester.

Computer Guidelines

CG-01: Practices that are permissible in classroom computer labs are not necessarily permissible in the CAE.
CG-02: Computer resources are for professional and educational use only. Gambling, viewing of pornography, or other objectionable activities are not permitted. Use of social media sites is discouraged. Center staff members may monitor computer usage in order to ensure compliance with CAE and Ivy Tech Community College of Indiana policies.
CG-03: Computer resources are designated for educational purposes directly related to current enrollment in courses offered by Ivy Tech Community College. Users seeking computer access for this purpose take precedent over users accessing computer resources for any other purpose. Center staff reserves the right to request anyone not using computers in accordance with endeavors of an academic nature to relinquish computer use to a person seeking computer resources for the intended purpose.
CG-04: Users should not attempt to fix a computer problem. If a problem exists, users should immediately contact a Center staff member.
CG-05: Please contact a staff member regarding course-related software that is unavailable on computers.

Storage Media

CG-06: Users must provide their own storage media for portable use. A Student Drive folder is available on all CAE computer desktops for temporary, unsecured storage. The CAE makes no guarantee of privacy, immediate access, or protection against deletion for any data saved in a Student Drive folder. Use of a Student Drive folder is at user's own risk. Saving work every five minutes is strongly recommended.
CG-07: Users encountering problems with their own storage media should request assistance from Center staff members.

Computer Environment

CG-07: Users may not move, adjust, or turn off computers or monitors. Users are not allowed to disconnect any hardware for any reason. Users may not change the appearance of the operating system desktop or change the screen resolution. If a need arises, the user must request assistance from a Center staff member.
CG-08: Some software programs are only installed on specific computers. If a user cannot find a particular software program, a Center staff member will be able to inform the user of computers, if any, that have the software program installed.
CG-09: If a virus is found on a computer or storage medium, users must immediately contact a CAE staff member for assistance.
CG-10: When finished using a computer, each user is asked to exit all programs and log off, leaving the Window’s desktop screen visible.

Use of Printers

CG-11: Printing is limited to currently enrolled students and staff at Ivy Tech Community College of Indiana.
CG-12: Users are allowed to print only course-related materials.
CG-13: Printing of course-related documents from the Internet, including Blackboard should be limited to one copy of preferably no more than 10 pages.
CG-14: Center staff reserve the right to rescind printing privileges in CAE computer labs to users who send repeated print requests of an excessive or non-academic nature.
CG-15: At times when a Center's resources are being used at full capacity, documents may require some lead-time to print. Users should allow additional preparatory time in order to meet deadlines. Center staff will accommodate users' printing needs on a first-come, first serve basis.
CG-16: If multiple copies of documents are required, coin-operated copiers are available. Please see a staff member for directions to the closest location.
CG-17: Users may not change printer settings. Users with special printing requirements should seek assistance from a Center staff member.
CG-18: Users may not load their own paper or envelopes into a printer. If a user needs to print on special material, the user should ask a Center staff member for assistance.
CG-19: Transparency and/or adhesive-label printing is prohibited.
CG-20: Users should not attempt to clear paper jams. A Center staff member should be contacted for assistance if a paper jam occurs.
CG-21: If paper or toner is needed, the user should contact a Center staff member.
CG-22: Users are asked to be environmentally sensitive by recycling all white printer paper in the designated blue recycling bins. Please note that recycling bins are not receptacles for trash disposal or other types of paper, including ruled or colored paper.

Software

The Center for Academic Excellence offers the software listed below:

DESCRIPTION	SOFTWARE
Operating System	Windows 7 Professional – This operating system is installed on all CAE machines.
Web Browsers	Windows Internet Explorer 8.0 – This allows users to view and interact with Web pages. Mozilla Firefox 6.0.2 – This allows users to view and interact with Web pages. Opera 11.11 – This allows users to view and interact with Web pages. Pearson LockDown Browser 1.04 – This program prevents users from accessing other browser windows or opening other applications when taking certain tests and quizzes online.
Office Suites	Microsoft Office Professional Plus 2010 – This suite allows users to create a variety of document types, including spreadsheets, presentations, databases, and text documents. OpenOffice.org 3.3 – This suite allows users to create a variety of document types, including spreadsheets, presentations, databases, and text documents.
Digital Media Creation and Editing	Adobe Creative Suite 5 Master Collection – This software allows users to design Web pages, create documents, create and edit 2D graphics, and create and edit 2D animation.
Integrated Development Environment	Microsoft Visual Studio 2010 Ultimate – This IDE allows users to develop software applications using C, C++, C#, F#, and Visual Basic. It also allows users to develop Web applications.
Database	Microsoft SQL Server 2008 – This is relational database software that allows data storage and retrieval among other software applications.
Keyboarding	Keyboarding Pro DELUXE 2.0 – This program assists users in building keyboarding skills.
Optical Disc Authoring	CDBurnerXP 4.3.8 – This program allows users to put information on CDs and DVDs.
Accessibility	ZoomText 9.1 – This software allows users to magnify sections on the computer screen. It also allows users to hear everything written on the screen. It is available on certain computers in the CAE. Please inquire with CAE staff if you need assistance locating a machine with this installed.
Scanning	Windows Fax and Scan – This software allows users to make a digital image of two-dimensional media, such as documents and pictures. Please inquire at the front desk within room 1610 of Harshman Hall if you need directions for using or locating the scanner.

FAQs About Tutoring

What subjects does the Center for Academic Excellence offer tutoring in?

We offer tutoring in entry level courses, general education courses, and many program-level courses. See above.

Where is tutoring offered?

See above.

How do I make a tutoring appointment?

You have two options:

1. You may call the Center for Academic Excellence at 260-480-4262, and a staff member will help you schedule an appointment with a tutor. If no one is available to answer the phone, please leave a voice-mail message and an employee will return your call. Before you call, think of what days and times you can come in for tutoring. See above.

2. You may also schedule an appointment by visiting the Center for Academic Excellence.

How much does tutoring cost?

Tutoring is free to students enrolled at Ivy Tech Community College of Indiana students.

How long do the tutoring sessions last?

The tutor determines the length of a tutoring session, and generally does not exceed 55 minutes.

When may I schedule an appointment? How often can I see a tutor?

Appointments are scheduled up to a week in advance for courses in which you are enrolled and in which we tutor. You may schedule one appointment per subject per week. After completing one tutoring appointment in a specific subject you may then schedule another appointment in that subject. A maximum of one appointment per week per subject is allowed, dependent on tutor schedules.

Do you tutor students not attending Ivy Tech?

No. You must be currently enrolled in the Ivy Tech course in which you wish to be tutored, and provide proof of enrollment.

Do you tutor students in preparation for taking the Accuplacer or TEAS assessment tests?

No.

What should I do to prepare for an appointment?

We ask that you attempt to understand the assignments before your appointment. This will help us recognize the areas where you need assistance. Be sure you continue attending class. Tutoring is a supplement to your in-class instruction, not a substitute.

What should I bring to an appointment?

Bring your textbook, related notes and class handouts, homework assignments, and paper, pen or pencil.

How do I cancel an appointment?

If you are scheduled for an appointment and cannot keep the appointment, we ask you to provide at least 2 hours notification. Please call us at (260) 480-4262.

What if I don't call to cancel an appointment?

Failure to cancel an appointment may result in your receiving tutoring on a walk-in only basis. For more information, please see our cancellation and no-show policy.

Do you offer tutoring on the weekends?

During fall and spring semesters, limited tutoring is offered Saturdays on North Campus in the Open Computer Lab located in Harshman Hall, Room HM1657. We are closed on Saturdays during the summer. We are always closed on Sundays. See above.

May I bring children to my tutoring appointment?

In keeping with College policy, we cannot allow children under the age of 13 in the Center for Academic Excellence.

Do I have to sign up to use a computer?

No. You may go to the Center for Academic Excellence and work at any available computer station.

May I reserve a computer?

No. Computers are available on a first-come, first-served basis.

If I have a problem with computer hardware or Internet access, how can I get assistance?

Simply ask any available staff member in the Center for assistance.

May I eat or drink while working at a computer?

Sorry. We cannot allow food or drink at the computers.

May I bring children with me while I work at a computer?

In keeping with College policy, we cannot allow children under the age of 13 in the Center for Academic Excellence.

Math Tutoring Hours
Tuesday	1 p.m. - 5 p.m.
Wednesday	3 p.m. - 7 p.m.

Math Tutoring
Tuesday	3:30 p.m. - 4:30 p.m., 5:30 p.m. - 7:30 p.m.
Thursday	5:30 p.m. - 7:30 p.m.

English Tutoring
Tuesday	9:30 a.m. - 1:30 p.m.
Wednesday	11:00 a.m. - 1:00 p.m.
Thursday	9:30 a.m. - 1:30 p.m.

APHY and BIOL Tutoring
Tuesday	9:30 - 11:00 a.m. and 2:00 - 5:00 p.m.
Tuesday/Thursday	9:00 a.m. - 1:00 p.m.

Hours
Monday-Thursday	8 a.m. - 7 p.m.
Friday	9 a.m. - 5 p.m.
Select Saturdays (for exact dates visit ivytech.edu/hours)	9 a.m. - 2 p.m.

Hours
Monday	9 a.m. - 5 p.m.
Tuesday	10 a.m. - 6:30 p.m.
Wednesday	9 a.m. - 4:30 p.m.
Thursday	10 a.m. - 5 p.m.

Hours
Monday-Thursday	9 a.m. - 5:30 p.m.

Lafayette Campus
Monday-Thursday	8:00 a.m. - 9:00 p.m.
Friday	8:00 a.m. - 5:00 p.m.
Saturday	8:00 a.m. - 1:00 p.m.

Michigan City

Michigan City Campus - 1st Floor
Monday -Thursday	9:00 a.m. - 7:00 p.m.
Friday	9:00 a.m. - 5:00 p.m.
Saturday:	9:00 a.m. - 12:00 p.m.
Call (219) 879-9137 x6268 for an appointment today!

Ivy Tech Northwest has been internationally certified by the College Reading & Learning Association.

Please visit one of the tutoring centers for assistance today!

Math Tutoring Hours
Monday - Thursday	10 a.m. - 11 a.m. 1 p.m. - 2 p.m.

PASI Hours
Tuesday	8:30 a.m. - 1 p.m.
Thursday	8:30 a.m. - 1 p.m.

Fall & Spring Hours
Monday - Thursday	8:00 a.m. - 8:00 p.m.
Friday	8:00 a.m. - 4:00 p.m.

Hours
Monday - Thursday	9:00 a.m. - 6:00 p.m.
Friday	9:00 a.m. - 4:30 p.m.

Hours
Monday - Thursday	9:00 a.m. - 8:00 p.m.
Friday	9:00 a.m. - 3:00 p.m.

Hours
Monday - Thursday	9:00 a.m. - 8:00 p.m.
Friday	9:00 a.m. - 3:00 p.m.

Valparaiso

Valparaiso Campus - D104
Monday - Thursday	9:00 a.m. - 7:00 p.m.
Friday:	9:00 a.m. - 5:00 p.m.
Saturday:	9:00 a.m. - 12:00 p.m.
Call (219) 464-8514 x3071 for an appointment today!

Ivy Tech Northwest has been internationally certified by the College Reading & Learning Association.

Please visit one of the tutoring centers for assistance today!

Wabash

Fort Wayne is your full-service campus and will have all student services and classes you need during your time as an Ivy Tech student. Please check the Fort Wayne dropdown for additional information and assistance.

Wabash Site

277 N Thorne St
Wabash, IN 46992

Tutoring appointments can be made by calling 260-563-8828.

Courses

Academic Skills
IVYT 101	First Year Seminar
IVYT 120	New Student Seminar
IVYT 0XX	Various other IVYT courses
Accounting
ACCT 090	Introduction to Accounting
ACCT 101	Financial Accounting
ACCT 102	Managerial Accounting
ACCT 105	Income Tax
ACCT 109	Personal Finance
Business
BUSN 101	Introduction to Business
BUSN 102	Business Law
BUSN 104	Investment
BUSN 105	Principles of Management
BUSN 210	Managerial Finance
Communications
COMM 101	Fund. of Public Speaking
COMM 102	Intro. to Interpersonal Communications
Computer
CINS 074	Intro. to Computer Literacy
CINS 101	Intro. to Microcomputers
Microcomputers
Other	Basic Introduction to Microsoft Office –Word, Excel, Access, PowerPoint, Outlook
English
ENGL 0XX	Various courses
ENGL 083	Reading Strategies for College
ENGL 093	Intro. to College Writing
English for Speakers of Other Languages
ESOL 0XX	All levels
French
FREN 101/102	French Level I/II
Writing
ENGL 111	English Composition
ENGL 112	Exposition and Persuasion
ENGL 1XX	Various courses
ENGL 2XX	Various courses
Health Science
APHY 067	Intro. to Anatomy and Physiology
APHY 101/102	Anatomy and Physiology I/II
HLHS 101	Medical Terminology
HLHS 102	Dosage Calculations
MEAS XXX	Medical Assisting –various courses
NRSG XXX	Nursing –various courses
Mathematics
MATH 015/035	Fundamentals of Algebra I/II
MATH 023/043	Essentials of Algebra I/II
MATH 118	Concepts in Mathematics
MATH 121	Geometry/Trigonometry
MATH 136	College Algebra
MATH 201	Brief Calculus
MATH XXX	Various other Mathematics Courses
MPRO 101/102	Shop Math only
Office Administration
OFAD 116	Essentials of Business Correspondence
OFAD 218	Spreadsheets
OFAD 221	Organizational Leadership
Science
ASTR 101	Astronomy
BIOL 101	Biology
BIOL 211	General Microbiology
CHEM 101	Chemistry I
PHYS 100	Technical Physics
PHYS 101/102	Physics I/II
SCIN 111	Physical Science

General Guidelines

Tutoring Guidelines

TG-01: Tutees are CAE users who are scheduled for tutoring appointments in the CAE. Tutees may schedule appointments over the telephone or in person. The length of a tutoring appointment is determined by the tutor but shall not exceed 55 minutes.
TG-02: Only one upcoming tutoring appointment per course may be scheduled. A maximum of one appointment per week per course is allowed, tutors' schedules permitting. Tutoring appointments are accepted no more than seven days in advance. This allows as many students as possible to use tutoring services.
TG-03: Although tutors strive to accommodate students' requests for individual tutoring, there may be times when this is not possible. Interruptions may occur during tutoring appointments.
TG-04: If a tutee cannot keep a scheduled appointment, he or she is required to contact the Center at least two hours before the start of the appointment. If on two occasions a tutee fails to provide at least two hours notification for the cancellation of an appointment, scheduled tutoring eligibility will be rescinded for the remainder of the semester. A tutee who is more than 15 minutes late shall be deemed to have missed his/her appointment.
TG-05: If a tutee requests the cancellation of more than four tutoring appointments in a given semester, scheduled tutoring eligibility will be rescinded for the remainder of the semester.

Computer Guidelines

CG-01: Practices that are permissible in classroom computer labs are not necessarily permissible in the CAE.
CG-02: Computer resources are for professional and educational use only. Gambling, viewing of pornography, or other objectionable activities are not permitted. Use of social media sites is discouraged. Center staff members may monitor computer usage in order to ensure compliance with CAE and Ivy Tech Community College of Indiana policies.
CG-03: Computer resources are designated for educational purposes directly related to current enrollment in courses offered by Ivy Tech Community College. Users seeking computer access for this purpose take precedent over users accessing computer resources for any other purpose. Center staff reserves the right to request anyone not using computers in accordance with endeavors of an academic nature to relinquish computer use to a person seeking computer resources for the intended purpose.
CG-04: Users should not attempt to fix a computer problem. If a problem exists, users should immediately contact a Center staff member.
CG-05: Please contact a staff member regarding course-related software that is unavailable on computers.

Storage Media

CG-06: Users must provide their own storage media for portable use. A Student Drive folder is available on all CAE computer desktops for temporary, unsecured storage. The CAE makes no guarantee of privacy, immediate access, or protection against deletion for any data saved in a Student Drive folder. Use of a Student Drive folder is at user's own risk. Saving work every five minutes is strongly recommended.
CG-07: Users encountering problems with their own storage media should request assistance from Center staff members.

Computer Environment

CG-07: Users may not move, adjust, or turn off computers or monitors. Users are not allowed to disconnect any hardware for any reason. Users may not change the appearance of the operating system desktop or change the screen resolution. If a need arises, the user must request assistance from a Center staff member.
CG-08: Some software programs are only installed on specific computers. If a user cannot find a particular software program, a Center staff member will be able to inform the user of computers, if any, that have the software program installed.
CG-09: If a virus is found on a computer or storage medium, users must immediately contact a CAE staff member for assistance.
CG-10: When finished using a computer, each user is asked to exit all programs and log off, leaving the Window’s desktop screen visible.

Use of Printers

CG-11: Printing is limited to currently enrolled students and staff at Ivy Tech Community College of Indiana.
CG-12: Users are allowed to print only course-related materials.
CG-13: Printing of course-related documents from the Internet, including Blackboard should be limited to one copy of preferably no more than 10 pages.
CG-14: Center staff reserve the right to rescind printing privileges in CAE computer labs to users who send repeated print requests of an excessive or non-academic nature.
CG-15: At times when a Center's resources are being used at full capacity, documents may require some lead-time to print. Users should allow additional preparatory time in order to meet deadlines. Center staff will accommodate users' printing needs on a first-come, first serve basis.
CG-16: If multiple copies of documents are required, coin-operated copiers are available. Please see a staff member for directions to the closest location.
CG-17: Users may not change printer settings. Users with special printing requirements should seek assistance from a Center staff member.
CG-18: Users may not load their own paper or envelopes into a printer. If a user needs to print on special material, the user should ask a Center staff member for assistance.
CG-19: Transparency and/or adhesive-label printing is prohibited.
CG-20: Users should not attempt to clear paper jams. A Center staff member should be contacted for assistance if a paper jam occurs.
CG-21: If paper or toner is needed, the user should contact a Center staff member.
CG-22: Users are asked to be environmentally sensitive by recycling all white printer paper in the designated blue recycling bins. Please note that recycling bins are not receptacles for trash disposal or other types of paper, including ruled or colored paper.

Software

The Center for Academic Excellence offers the software listed below:

DESCRIPTION	SOFTWARE
Operating System	Windows 7 Professional – This operating system is installed on all CAE machines.
Web Browsers	Windows Internet Explorer 8.0 – This allows users to view and interact with Web pages. Mozilla Firefox 6.0.2 – This allows users to view and interact with Web pages. Opera 11.11 – This allows users to view and interact with Web pages. Pearson LockDown Browser 1.04 – This program prevents users from accessing other browser windows or opening other applications when taking certain tests and quizzes online.
Office Suites	Microsoft Office Professional Plus 2010 – This suite allows users to create a variety of document types, including spreadsheets, presentations, databases, and text documents. OpenOffice.org 3.3 – This suite allows users to create a variety of document types, including spreadsheets, presentations, databases, and text documents.
Digital Media Creation and Editing	Adobe Creative Suite 5 Master Collection – This software allows users to design Web pages, create documents, create and edit 2D graphics, and create and edit 2D animation.
Integrated Development Environment	Microsoft Visual Studio 2010 Ultimate – This IDE allows users to develop software applications using C, C++, C#, F#, and Visual Basic. It also allows users to develop Web applications.
Database	Microsoft SQL Server 2008 – This is relational database software that allows data storage and retrieval among other software applications.
Keyboarding	Keyboarding Pro DELUXE 2.0 – This program assists users in building keyboarding skills.
Optical Disc Authoring	CDBurnerXP 4.3.8 – This program allows users to put information on CDs and DVDs.
Accessibility	ZoomText 9.1 – This software allows users to magnify sections on the computer screen. It also allows users to hear everything written on the screen. It is available on certain computers in the CAE. Please inquire with CAE staff if you need assistance locating a machine with this installed.
Scanning	Windows Fax and Scan – This software allows users to make a digital image of two-dimensional media, such as documents and pictures. Please inquire at the front office if you need directions for using or locating the scanner.

FAQs About Tutoring

What subjects does the Center for Academic Excellence offer tutoring in?

We offer tutoring in entry level courses, general education courses, and many program-level courses. See above.

Where is tutoring offered?

See above.

How do I make a tutoring appointment?

1. You may call Pam Guthrie, 260-563-8828 ext. 6005, and a staff member will help you schedule an appointment with a tutor. If no one is available to answer the phone, please leave a voice-mail message and an employee will return your call. Before you call, think of what days and times you can come in for tutoring. See above..

How much does tutoring cost?

Tutoring is free to students enrolled at Ivy Tech Community College of Indiana students.

How long do the tutoring sessions last?

The tutor determines the length of a tutoring session, and generally does not exceed 55 minutes.

When may I schedule an appointment? How often can I see a tutor?

Do you tutor students not attending Ivy Tech?

No. You must be currently enrolled in the Ivy Tech course in which you wish to be tutored, and provide proof of enrollment.

Do you tutor students in preparation for taking the Accuplacer or TEAS assessment tests?

No.

What should I do to prepare for an appointment?

What should I bring to an appointment?

Bring your textbook, related notes and class handouts, homework assignments, and paper, pen or pencil.

How do I cancel an appointment?

If you are scheduled for an appointment and cannot keep the appointment, we ask you to provide at least 2 hours notification. Please call us at (260) 480-4262.

What if I don't call to cancel an appointment?

Failure to cancel an appointment may result in your receiving tutoring on a walk-in only basis. For more information, please see our cancellation and no-show policy.

Do you offer tutoring on the weekends?

May I bring children to my tutoring appointment?

In keeping with College policy, we cannot allow children under the age of 13 in the Center for Academic Excellence.

Do I have to sign up to use a computer?

No. You may go to the Center for Academic Excellence and work at any available computer station.

May I reserve a computer?

No. Computers are available on a first-come, first-served basis.

If I have a problem with computer hardware or Internet access, how can I get assistance?

Simply ask any available staff member in the Center for assistance.

May I eat or drink while working at a computer?

Sorry. We cannot allow food or drink at the computers.

May I bring children with me while I work at a computer?

In keeping with College policy, we cannot allow children under the age of 13 in the Center for Academic Excellence.

Warsaw

Warsaw

Student Success Center
574-267-5428, ext. 7242
Room 242

Student Success Center LibGuide

Tim Keyes, Tutoring Coordinator
tkeyes@ivytech.edu

Select your local campus for additional information and resources.

Tutoring

Programs

How to Enroll

How to Pay

About

Giving

Careers

Train Your Workforce

Privacy

Tutoring

South Bend

Elkhart

Avon

Visit ivytech.edu/hours for more information.

Academic Resource Center (ARC)

Gary

East Chicago

Main Campus

Math Center

Writing Center

Ivy Tech Community College Cooperative

Parke County Learning Center

Student Success Center

Latest Schedules:

Contacts:

Mooresville

Visit ivytech.edu/hours for more information.

Academic Resource Center (ARC)

Library and Learning Resource Center LRC

Contact:

Library and Learning Resource Center LRC

Main Campus

Math Center

Writing Center

Ivy Tech Community College Cooperative

Parke County Learning Center

Academic Resource Center (ARC)

Shelbyville

Visit ivytech.edu/hours for more information.

South Bend campus

Elkhart campus

Anderson

THE STUDENT SUCCESS CENTER

Academic Resource Center (ARC)

Courses

General Guidelines

Tutoring Guidelines

Computer Guidelines

Storage Media

Computer Environment

Use of Printers

Software

Franklin

Visit ivytech.edu/hours for more information.

Greencastle

Visit ivytech.edu/hours for more information.

New Castle

Our tutoring services:

Downtown Indianapolis

Main Tutoring

PASI (Professionally Assisted Supplemental Instruction)

SI (Supplemental Instruction)

Lawrence Campus

We offer extended hours during peak registration times in January and August. Check ivytech.edu/hours for more information.

Library and Learning Resource Center LRC

Muncie

Noblesville

PASI (Professionally Assisted Supplemental Instruction)

Visit ivytech.edu/hours for more information.

Richmond Tutoring Center

Student Success Center

Latest Schedules:

Contacts:

Contact:

Main Campus

Math Center

Writing Center

Parke County Learning Center

Wabash Site

Courses

General Guidelines

Tutoring Guidelines

Computer Guidelines

Storage Media

Computer Environment

Use of Printers

Software

Warsaw