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As a student at Ivy Tech, there are a variety of resources and services available to help you succeed. Use this as your resource guide to find the services to help you both as a student and in your home/work life. 

Quick Guide Menu

Click on the links below to be taken directly to the resources you are looking for. 
Campus departments and services Campus WiFi during building closure Center for Academic Success Coaching Cohorts and programs
COVID-19 information and updates Dining options Disability support services Food pantry and sharing shelves
IvyCARES Reporting behavior issues or concerns Resources and support services Safety and emergencies
Scholarship and aid programs Student Life and social media Virtual Support  


Important Contacts

Virtual Front Desk

Speak with a local representative virtually weekdays (10 a.m. - 4 p.m.) or explore the campus directory

Statewide Ivy Tech Help Center

Available seven days per week (7 a.m. - 1 a.m.) at 888-IVY-LINE or

Issues with virtual classes?

Contact the the Statewide Ivy Tech Help Center or email

Center for Academic Success Coaching

Visit or email

IvyCares Student Resources

Visit or email

Campus Outdoor WiFi 

If you do not have access to WiFi at home to take your classes, Ivy Tech's downtown campus has WiFi that stretches into parking lots. This means, you will be able to drive to campus and stay in your vehicle to utilize the WiFi if you do not want to use an open lab but need internet access. 

The closer to the WiFi areas you are, the better the signal will be. Below are screenshots of where you can park near to get access in your car. 


North Meridian Center

Illinois Fall Creek Center

Glick Technology Center

Learning Resource Center

Career Coaching and Employer Connections 

CCEC provides services and development to help students be job-ready once graduating. Through this center, all students will: 

  • Create a career development portfolio
  • Work with a career coach
  • Participate in work and learn opportunities

Learn more at

COVID-19 Information and Updates

For the College's latest information regarding COVID-19, please visit The page is updated frequently with answers to questions and more. 

If you are a student, please utilize any of the following resources to get answers to your questions: 

  • Check to find answers to frequently asked questions about the ongoing response to COVID-19 and for campus specific e-mail addresses you can use to get assistance
  • Fill out this brief questionnaire and a member of the team will reach out to you regarding your issue
  • Stay connected on IvyLearn
  • Check MyIvy
  • Contact your instructor
  • Contact your advisor
  • Call 1-888-IVY-LINE
  • Chat with a live representative at

How are you doing with remote classes? Share with us your workspaces and more by tagging @IvyTechIndy on Instagram! Share your tips, best practices or just how you're doing. 

Disability Support Services

The Office of Disability Support Services (DSS) provides assistance to students, who qualify for reasonable accommodation under the Americans with Disabilities Act (ADA), and Sections 504 and 508 of the Rehabilitation Act. Reasonable accommodations may be granted, based upon verification with appropriate documentation, for chronic illnesses, neurological conditions, learning disabilities, psychiatric illnesses, mobility impairments, and other conditions or impairments that limit one or more of life's major activities. 

The DSS Office encourages students facing barriers due to a medical or psychological condition to please come talk with us to see if there is an accommodation that may provide access to your course, materials and other school related activities, and we may also be able to help identify other resources within Ivy Tech and the Indianapolis community to help you with your identified issue. Do not hesitate to come talk with us in the office or reach out so that we can connect remotely with you. If you need information about disabilities in general, need help with a specific disability question, or want to make a positive impact within the disability diversity awareness and acceptance within the Indianapolis Campus, we welcome you!

Downtown Indianapolis Campus

50 West Fall Creek Parkway, North Drive
Indianapolis, IN 46208
Student Services, Room 143
Monday - Friday
9 a.m. - 5 p.m.
By Appointment:
Main Office Line: (317) 921-4982
Fax number: (317) 921-4927

Lawrence Campus

9301 E. 59th St.
Indianapolis, IN 46216
Monday - Friday
9 a.m. - 5 p.m.
By Appointment:
Main Office Line: (317) 921-4982
Fax number: (317) 921-4927


This lab features workstations with the latest in adaptive technology software and devices. Any student registered with DSS has access to the DSS lab.

Adaptive Technology and Equipment in the DSS Lab:

  • Jaws
  • Zoom Text
  • Zoom Text Large Key Keyboards
  • Headphones
  • Screen Monitor Filter
  • Screen Monitor Magnifier
  • Kurzweil 3000
  • Ergonomic Tables
  • 24" & 27" Monitors
  • Ergonomic Mouse
  • Sorenson Video Phone
  • Portable CCTVs
  • Hand Held magnifiers
  • Onyx CCTV
  • Table Top CCTVs

Disability Parking

In order to park in a space designated as handicapped parking, a vehicle must have a current and valid handicapped parking tag issued by the Bureau of Motor Vehicles (BMV) of the State of Indiana or a temporary pass issued by Disability Support Services.

Tags Issued by the BMV include:

  • Handicapped license plate
  • Disabled American Veteran license plate
  • Disability placard (must be visibly displayed in vehicle)

If a student does NOT have any of the above, but has temporary need for use of a designated handicapped area, he/she may apply for a temporary pass through Disability Support Services.

In order to provide a temporary pass, the student must:

  • Complete a “Handicapped Parking Permit Request Form.”
  • Submit a doctor’s statement indicating the need for handicapped parking. This statement must also indicate a date of expiration for the disabling condition.
  • Provide proof of vehicle registration.
  • Show a picture ID at time of request.

Bear Necessities Food Pantry

The Bear Necessities Food Pantry and sharing shelves are open to all current students, staff and faculty. They serve the students of Marion, Hamilton, Hancock, Shelby, Johnson, Morgan, Hendricks, and Boone counties. If hunger is hurting you or someone you care about, Bear Necessities can help. We're working together to ensure everyone in need receives at least one meal a day.


Everyone needs a little help sometimes, and IvyCares Central Indiana is here to provide you the support you need throughout your academic journey - both in and out of the classroom. 

Formally known as the Early Resource Connections Center (ERCC), IvyCares houses a wide variety of services that include the following:

  • Access to emergency funds
  • Assistance to combat food insecurity
  • Link to IvyAssist's vast amount of local options
  • Mental health support
  • Transportation assistance

Learn more and explore options, including local assistance information due to the COVID-19 outbreak, at

How to report behavior issues, concerns, injuries and more

Ivy Tech’s Incident Reporting is where you will go to file any type of report. 

  1. Misconduct Violation: Behaviors that violate the Code of Student Rights

  2. Concerning, Worrisome or Threatening Behaviors: Concerns about certain behaviors or to alert staff of students who may be struggling with serious issues

  3. Academic Integrity Violation or Concern: Cheating, plagiarism, falsifying documents or records, unprofessional behavior in a clinical or field experience

  4. Physical Accident, Injury or Illness: Please note that the person injured will need to file this report

Campus Safety and Emergencies

In the event of an emergency, notify authorities immediately at 911 or by contacting Campus Security's Emergency Line at (317) 921-8080.

If you have a non-emergency issue that you would like to speak with local campus security about, call 317-921-4806. 

Scholarship and Aid Programs

Not only is Ivy Tech the most affordable option for a credential, but there are several other opportunities to explore. 

Ivy Tech Scholarships

There’s nothing better than getting something for free – especially when it’s money. Scholarships give you the ability to earn free money for college, in other words, it doesn’t have to be repaid. With Ivy Tech Community College’s already affordable tuition, you are guaranteed to get the best deal for your education. Scholarships are based on a number of things, including financial need, academic performance or even both!

Next Level Jobs

Next Level Jobs is a program that gives you the opportunity to earn a FREE credential from Ivy Tech, setting you up to take your next step towards a high-paying, high-demand job in Indiana.

Marion County: Indy Achieves

Indy Achieves is available to Marion County residents that are new to Ivy Tech to help students achieve their college goals. Through Indy Achieves, you will get the support you need to succeed with the funds that make it possible. Take advantage of: 

  • Enrollment coaches that will help you navigate through the college process—from the FAFSA to your application
  • Gap Promise Scholarship will cover the remaining need for your tuition, books, fees and required supplies
  • Student success coaches provide support in your first term in college

Student Life and Social Media

Student Life

Get involved while you prepare for your life!

Through involvement you will gain valuable skills while you meet new people and involve yourself activities that you enjoy! We have many opportunities for you to start a student organization, take part in a leadership or professional development training, attend a family event or college-sponsored trip, participate in a community service program, join a recreation league or class, or even participate in student government!

Student life can help you find your niche. We can help you find extra-curricular activities that are related to your classes as well as career goals or help you explore new areas of interest!

Social Media


The Ivy Tech Community College Podcast, "Our College, Your Voices," gives you an inside look of Indiana’s largest public postsecondary institution. Subscribe wherever you get your podcasts. 

Center for Academic Success Coaching

The Center for Academic Success Coaching (formerly the Student Success Center) connects students with the resources they need to succeed. Connect with the Student Success Center regularly to...

  • Adjust to college life
  • Build effective study skills
  • Build motivation and perseverance
  • Get connected with Ivy Tech resources  
  • Identify and overcome obstacles and setbacks to academic success
  • Identify steps to achieve SMART goals  
  • Maintain work-life-school balance
  • Strengthen self-awareness 
  • Understand Satisfactory Academic Progress (SAP) and the appeal process

Virtual Support

Currently all of services are being offered virtually, but Ivy Tech still has teams ready to help get your questions answered. 

Click here to view your options.