Home > Indianapolis > Ivy Tech Central Indiana Student Resources

As a student at Ivy Tech, there are a variety of resources and services available to help you succeed. Use this as your resource guide to find the services to help you both as a student and in your home/work life. 

Please note: Due to the COVID-19 pandemic, all Ivy Tech buildings closed as of 5 p.m. on Friday, March 20 until further notice in an effort to keep our students and communities safe. This will impact any in-person services mentioned below, however, the College remains open and classes are still in session remotely.  

Quick guide

Click on the links below to be taken directly to the resources you are looking for. 

Important contacts

Ivy Tech Help Center Virtual Assistance Local Contacts

Available seven days per week (7 a.m. - 1 a.m.)

Phone: 888-IVY-LINE

Chat: IvyTech.edu/chat

Need help going virtual? 

Contact the help center (at left)

Email askindianapolis@ivytech.edu

Student Success Center
(317) 916-7910
indy-studentsuccess@ivytech.edu

IvyCares Student Resources
(317) 916-7968
ercc@ivytech.edu

Campus Outdoor WiFi 

If you do not have access to WiFi at home to take your classes, Ivy Tech's downtown campus has WiFi that stretches into parking lots. This means, you will be able to drive to campus and stay in your vehicle to utilize the WiFi.

The closer to the WiFi areas you are, the better the signal will be. Below are screenshots of where you can park near to get access in your car. 

Please note - due to the COVID-19 pandemic, you will not be able to exit your car or come into the building. But you are able to stay in your car and utilize the WiFi. 


North Meridian Center

Illinois Fall Creek Center

Glick Technology Center

Learning Resource Center

COVID-19 Information and Updates

For the College's latest information regarding COVID-19, please visit IvyTech.edu/COVID-19. The page is updated frequently with answers to questions and more. 

If you are a student, please utilize any of the following resources to get answers to your questions: 

  • Check IvyTech.edu/COVID-19 to find answers to frequently asked questions about the ongoing response to COVID-19 and for campus specific e-mail addresses you can use to get assistance
  • Fill out this brief questionnaire and a member of the team will reach out to you regarding your issue
  • Stay connected on IvyLearn
  • Check MyIvy
  • Contact your instructor
  • Contact your advisor
  • Call 1-888-IVY-LINE
  • Chat with a live representative at IvyTech.edu/chat

How are you doing with remote classes? Share with us your workspaces and more by tagging @IvyTechIndy on Instagram! Share your tips, best practices or just how you're doing. 

Disability Support Services

IvyTech.edu/DSS

The Office of Disability Support Services (DSS) provides assistance to students, who qualify for reasonable accommodation under the Americans with Disabilities Act (ADA), and Sections 504 and 508 of the Rehabilitation Act. Reasonable accommodations may be granted, based upon verification with appropriate documentation, for chronic illnesses, neurological conditions, learning disabilities, psychiatric illnesses, mobility impairments, and other conditions or impairments that limit one or more of life's major activities. 

Bear Necessities Food Pantry

The Bear Necessities Food Pantry and sharing shelves are open to all current students, staff and faculty. They serve the students of Marion, Hamilton, Hancock, Shelby, Johnson, Morgan, Hendricks, and Boone counties. If hunger is hurting you or someone you care about, Bear Necessities can help. We're working together to ensure everyone in need receives at least one meal a day.

IvyCares

Everyone needs a little help sometimes, and IvyCares Central Indiana is here to provide you the support you need throughout your academic journey - both in and out of the classroom. 

Formally known as the Early Resource Connections Center (ERCC), IvyCares houses a wide variety of services that include the following:

  • Access to emergency funds
  • Assistance to combat food insecurity
  • Link to IvyAssist's vast amount of local options
  • Mental health support
  • Transportation assistance

Learn more and explore options, including local assistance information due to the COVID-19 outbreak, at IvyTech.edu/ercc

How to report behavior issues, concerns, injuries and more

Ivy Tech’s Incident Reporting is where you will go to file any type of report. 

  1. Misconduct Violation: Behaviors that violate the Code of Student Rights

  2. Concerning, Worrisome or Threatening Behaviors: Concerns about certain behaviors or to alert staff of students who may be struggling with serious issues

  3. Academic Integrity Violation or Concern: Cheating, plagiarism, falsifying documents or records, unprofessional behavior in a clinical or field experience

  4. Physical Accident, Injury or Illness: Please note that the person injured will need to file this report

Campus Safety and Emergencies

In the event of an emergency, notify authorities immediately.  

  • Avon, Mooresville or Shelbyville campuses: Call 911

  • Downtown Indianapolis, Franklin, Greencastle or Noblesville campuses: You can contact campus security’s emergency line at 317-921-8080, or dial 911

If you have a non-emergency issue that you would like to speak with local campus security about, call 317-921-4806. 

Scholarship and Aid Programs

Not only is Ivy Tech the most affordable option for a credential, but there are several other opportunities to explore. 

Ivy Tech Scholarships

IvyTech.edu/scholarships

There’s nothing better than getting something for free – especially when it’s money. Scholarships give you the ability to earn free money for college, in other words, it doesn’t have to be repaid. With Ivy Tech Community College’s already affordable tuition, you are guaranteed to get the best deal for your education. Scholarships are based on a number of things, including financial need, academic performance or even both!

Next Level Jobs

IvyTech.edu/nextleveljobs

Next Level Jobs is a program that gives you the opportunity to earn a FREE credential from Ivy Tech, setting you up to take your next step towards a high-paying, high-demand job in Indiana.

Marion County: Indy Achieves

IvyTech.edu/IndyAchieves

Indy Achieves is available to Marion County residents that are new to Ivy Tech to help students achieve their college goals. Through Indy Achieves, you will get the support you need to succeed with the funds that make it possible. Take advantage of: 

  • Enrollment coaches that will help you navigate through the college process—from the FAFSA to your application
  • Gap Promise Scholarship will cover the remaining need for your tuition, books, fees and required supplies
  • Student success coaches provide support in your first term in college

Shelby County: Advantage Shelby County

IvyTech.edu/ShelbyAdvantage

Advantage Shelby County is a partnership between Ivy Tech Community College, Shelby County and the City of Shelbyville to make a college degree more attainable for Shelby County graduates. Through this partnership, Shelby County graduates will be eligible for: 

  • Financial assistance
  • Advising services 
  • Community mentors 
  • Much more 

Student Life and Social Media

Student Life

IvyTech.edu/StudentLife

Get involved while you prepare for your life!

Through involvement you will gain valuable skills while you meet new people and involve yourself activities that you enjoy! We have many opportunities for you to start a student organization, take part in a leadership or professional development training, attend a family event or college-sponsored trip, participate in a community service program, join a recreation league or class, or even participate in student government!

Student life can help you find your niche. We can help you find extra-curricular activities that are related to your classes as well as career goals or help you explore new areas of interest!


Social Media


Podcast

IvyTech.edu/podcast

The Ivy Tech Community College Podcast, "Our College, Your Voices," gives you an inside look of Indiana’s largest public postsecondary institution. Hosted by Kara Monroe, the College’s Provost and Senior Vice President, you will learn how Ivy Tech is building pathways for student success and a stronger Indiana. Be sure to follow Kara on Twitter at @KNMTweets. Subscribe wherever you get your podcasts. 

Student Success Center

IvyTech.edu/SuccessCenter

The Student Success Center connects students with the resources they need to succeed. Connect with the Student Success Center regularly to...

  • Adjust to college life
  • Build effective study skills
  • Build motivation and perseverance
  • Get connected with Ivy Tech resources  
  • Identify and overcome obstacles and setbacks to academic success
  • Identify steps to achieve SMART goals  
  • Maintain work-life-school balance
  • Strengthen self-awareness 
  • Understand Satisfactory Academic Progress (SAP) and the appeal process

Virtual Support

Currently all of services are being offered virtually, but Ivy Tech still has teams ready to help get your questions answered. 

Click here to view your options.