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Ivy Tech Indianapolis Early Resource Connections Center

The Early Resource Connections Center (ERCC) houses a wide variety of services for Ivy Tech Community College students including financial coaching, ombudsman services, employment coaching, counseling, community resources and emergency aid. When life gets in the way of your education, the ERCC is here to help you get through it. 

Community Resources | Counseling Services | Emergency Aid | Employment Coaching | Financial Coaching

Food Pantry and Sharing ShelvesOmbudsman Services

ERCC Services and Resources

Center for Working Families Financial and Employment Coaching

The Center for Working Families is an evidence-based approach to helping individuals reach greater financial stability through education and asset building.

At Ivy Tech, they offer: 

Financial Coaching

  • The Financial Coach works with students on an individualized basis in order to develop both short-term and long-term financial plans with the student
  • Free financial literacy courses available to students on a regular basis 

Employment Coaching

  • The Employment Coach works in collaboration with our Career Center to provide individualized career planning for students
  • This service is especially helpful for students struggling to find work or are underemployed

Counseling Services

Did you know nearly 20% of Americans suffer from anxiety or depression? Going to school along with working, taking care of a family or just balancing everyday life is hard! Students of Ivy Tech Community College qualify for free and confidential counseling services to help. You don't have to struggle alone, we are here to help. 

Ombudsman Services

Having an issue in a class? Not sure where to go for help? The Ombudsman’s office helps students navigate the necessary course of action needed to resolve concerns with classroom issues, grade disputes, and other academic issues.

Access to Community Resources

Students facing challenges often benefit from a connection to community resources... and here at Ivy Tech, the ERCC is well-connected with community resources in the city and works with students to find the resources to meet their needs.

Emergency Aid

At times, the Early Resource Connections Center is able to offer emergency financial assistance to students participating in ERCC programming. If financial burdens are making it difficult to continue taking classes, reach out. We can see what options are available. 

Former Foster Youth Assistance

For those who grew up in foster care, Ivy Tech has a person dedicated to helping those students attend Ivy Tech. Our engagement coach, Demetria Jimerson, will help students re-enroll for an associate degree or certification, assist with enrollment steps, find services and resources to help break down barriers and much more. Learn more in this flyer.

Early Resource Connections Center Ivy Tech Indianapolis

Intake Office

North Meridian Center, Room 140
50 W. Fall Creek Parkway, North Drive


  • Monday - Friday: 9 a.m. - 5 p.m.

Contact Information

Counseling Services

Melissa Filock, M.A. 

Employment Coach

Susan Bryant, M.S.

Financial Coach 

Michelle Robinson

Former Foster Youth Assistance

Demetria Jimerson

Lead Coach

Stephanie Williams

Assistant Director

Gisele "Gigi" Brown