Employee registration is coordinated by the Program Manager supporting your training. Depending on the course, employees may register in person, through an organization-provided roster, or via a self-registration link. Your Program Manager will guide you through the best option for your specific training.
Difficult people are everywhere—but dealing with them doesn't have to be difficult. In this interactive session, you'll learn practical techniques to confidently manage challenging personalities, de-escalate conflict, and communicate more effectively under pressure. Walk away with tools you can apply immediately to improve workplace relationships, reduce stress, and handle tough situations with professionalism and confidence.
