• Demonstrate an understanding of a systems approach to management leadership and the organization’s effectiveness.
• Discuss how knowledge of change dynamics, worker expectations and worker styles can influence lasting change success.
• Recognize and describe the five functions of management.
• Compare and contrast the functions of a leader and a manager.
• Assess one’s own leadership style considering personal leadership strengths and challenges.
• Discuss how manager practices influence worker efforts and organization effectiveness.
• Identify common mistakes managers make that can cause problems.
• Identify motivation techniques for maximizing employee productivity and potential, including empowerment and delegation of responsibilities.
• Examine tools for decision making and planning.

This course is ideal for:

• Front-line supervisors who oversee teams, schedules, and daily operations
• Mid-level managers seeking to improve communication, delegation, and leadership effectiveness
• Newly promoted leaders transitioning from individual contributor to supervisory roles
• Team leads or coordinators who provide informal leadership within their departments
• Aspiring managers preparing for advancement opportunities
• Small business owners or department heads who want to strengthen their ability to coach and motivate employees

Best Fit

This training is particularly valuable for organizations that:

• Are experiencing growth or change and need confident, adaptable supervisors
• Want to improve employee engagement and retention through better leadership practices
• Seek to develop a pipeline of future managers from within their existing workforce

When you click on the  below, you will be directed to the Skills Training Self-Registration Portal. Once you are redirected to the registration page, click on "New to Skills Training?" even if you have an existing username. 

Note: You will be asked to provide your SSN; this is necessary to match or create a new account with the College. This data is encrypted and deleted from the registration platform once it has been transmitted into our closed database. Please review the College's Skills Training Terms and Conditions and the Student Financial Agreement fully before submitting your registration. 

There are several flexible options available to help cover the cost of your skills training class:

• One-time payment – Pay the full class price upfront.

• Payment plan – Split your payments into 3-, 6-, or 9-month installments ($30 to set up, no interest).

• Employer sponsorship – Your employer may fund your training as part of a workforce development or upskilling initiative - ask them today!

Need help deciding? Select "Unsure" on the registration form and our team will reach out to discuss details with you.