What You’ll Learn

In today’s ever-changing professional landscape, emotional intelligence is more essential than ever. Whether facing remote work, shifting responsibilities, or the personal impacts of global challenges, professionals must learn to navigate uncertainty with resilience and empathy. This course explores how emotional intelligence—the ability to recognize, understand, and manage emotions—can strengthen workplace relationships, communication, and leadership.

Participants will examine how adaptability, empathy, and collaboration are critical to maintaining productive teams and inclusive environments. Through practical tools and strategies, learners will develop the emotional insight needed to lead through change, resolve conflict, and motivate others.

After completing this class, participants will be able to:

• Identify and apply emotional intelligence cues to foster effective workplace relationships.
• Adapt emotional behaviors to positively influence leadership and team dynamics.
• Use empathy to deepen connections and improve interpersonal communication.
• Practice inclusive, collaborative communication strategies.
• Interpret emotional signals to better navigate change.
• Employ motivational techniques rooted in emotional intelligence to drive team success.