Home > Fort Wayne Campus > Virtual Front Desk

Your one-stop-shop for live assistance, local information and resources. 

 

Welcome to the Ivy Tech Central Indiana Virtual Front Desk. Speak with a member of the Central Indiana team during open business hours by clicking the "new" or "continuing" student link below, or find information and resources.  

Menu

New Student Assistance

New to Ivy Tech or returning from 3+ years ago weekdays 10 a.m. - 4 p.m.

Click to speak with someone

Continuing Student Assistance

Currently attend or have attended in the past 3 years weekdays 10 a.m. - 4 p.m.

Click to speak with someone

Campus Directory and Self-Service Resources

Self-service portal for local information, connections and resources

Click to go to resources

Financial Aid Assistance

Get help with financial aid questions, filing your FAFSA and more weekdays 10 a.m. - 4 p.m.

Zoom room: Start session
Join by Phone: 301-715-8592
Meeting ID: 942-9922-8249

Dropped from Classes: If you have been dropped from classes due to non-payment, view information here for assistance.

Available Monday - Friday from 10 a.m. - 4 p.m.

Check-in below where you will be taken to a virtual waiting room and we will be with you as soon as possible. 

Check-in via Zoom

Meeting ID: 950 6877 5017

Check-in via Phone

  • Call: 929-436-2866 

Meeting ID: 950 6877 5017

Additional local assistance: Use the Campus Directory below to contact the department you are looking for. 

After-hours assistance: The statewide Ivy Tech help desk is available daily from 7 a.m. - 1 a.m. at 888-IVY-LINE or IvyTech.edu/chat

If you have any issues with the links on this page, you can call (317) 921-4779 for assistance. 

Assistance available Monday - Friday from 10 a.m. - 4 p.m.

Check-in below where you will be taken to a virtual waiting room and we will be with you as soon as possible. 

Advising Assistance

Starting February 15, drop-in assistance is available by school from 9 a.m. - 4 p.m.

See below for session links and information. 

Financial Aid Assistance

Get help with financial aid questions, filing your FAFSA and more. Open during our extended enrollment hours. 

Meeting ID: 942-9922-8249

Registration Assistance

Assistance available in this room ONLY if you have a 6-digit registration PIN and need help registering. If you do not have a PIN, you will need to speak with an advisor first. 

Meeting ID: 988-4456-4659

Additional local assistance: Use the Campus Directory below to contact the department you are looking for. 

After-hours assistance: The statewide Ivy Tech help desk is available daily from 7 a.m. - 1 a.m. at 888-IVY-LINE or IvyTech.edu/chat


Drop-In Advising Assistance

Available between 9 a.m. - 4 p.m. per school starting February 15. Please check back. 

Self-Service Menu

Use the links below to quickly find what you are looking for. 

Advising Assessment and Testing Campus and Site Information
Checklists Computer Labs & Wifi Directory
COVID-19 Food and Dining Options Orientation
Paying for Classes   Student Resources
Wondering what the difference is between virtual and online classes? Learn now


Campus Information

Use the guide below for basic information about each location in the Central Indiana Service Area. Click on their webpages or contact them for more information about services, programs and more. 

Downtown Campus

50 W. Fall Creek Parkway, North Drive
Indianapolis, IN 46208
IvyTech.edu/Indianapolis

Contact

  • Request an appointment by contacting a department below or filling out this form
  • Admissions: in-admissions@ivytech.edu

Greencastle Campus

915 S. Zinc Mill Road
Greencastle, IN 46135
IvyTech.edu/Greencastle

  • Full-service campus offering the Putnam Promise program and variety of programs, services and classes

Contact

  • (765) 653-7410
  • Site Manager: Treg Hopkins -thopkins28@ivytech.edu
  • Admissions: Chris Ponsler - cponsler2@ivytech.edu

Lawrence Campus

9301 E. 59th Street
Indianapolis, IN 46256
IvyTech.edu/Indianapolis

  • Full-service campus offering all services except Bursar's Office

Contact

Mooresville Site

200 Southbridge Street
Mooresville, IN 46158
IvyTech.edu/Mooresville

  • Learning site offering variety of programs, classes and limited services

Contact

  • (317) 916-7660
  • Site Manager: Treg Hopkins - thopkins28@ivytech.edu
  • Admissions: Robbie King - jking228@ivytech.edu

Avon Site

8109 Kingston Street
Avon, IN 46123
IvyTech.edu/Avon

  • Student services center offering admissions, computer and WiFi and assistance scheduling appointments, financial aid and class registration

Contact

  • (317) 968-1516
  • Site Manager: Angela Davis - ardavis@ivytech.edu
  • Admissions: Chris Ponsler - cponsler2@ivytech.edu

Noblesville Campus

300 N. 17th Street
Noblesville, IN 46060
IvyTech.edu/Noblesville

  • Full-service campus offering a variety of services, programs and classes

Contact

  • (317) 921-4300
  • Site Manager: Colin McCahill - cmccahill1@ivytech.edu
  • Admissions: Karen Iglio - kiglio@ivytech.edu

Franklin Campus

2205 McClain Drive
Franklin, IN 46131
IvyTech.edu/Franklin

  • Full-service campus offering variety of programs, classes and services

Contact 

  • (317) 916-6301
  • Site Manager: Janna Shepard - jshepard22@ivytech.edu
  • Admissions: Robbie King - jking228@ivytech.edu

Shelbyville Site

2177 Intelliplex Drive
Shelbyville, IN 46176
IvyTech.edu/Shelbyville

  • Limited-service site offering the Advantage Shelby program, advising and select programs and classes

Contact

  • (317) 392-3245
  • Site Manager: Michael Jenkins - mjenkins39@ivytech.edu
  • Advantage Shelby: Ami Carter - acarter224@ivytech.edu
For assistance after hours, the Ivy Tech statewide help center is available daily from 7 a.m. - 1 a.m. EST at 888-IVY-LINE or IvyTech.edu/chat

Computer Labs and Wifi

Need access to computers of WiFi for homework or to take classes? All campuses and sites in our service area have WiFi and open computers available. You will not need an appointment to use a computer lab but must adhere to posted max capacity limits. 

Culinary and Conference Center, downtown
First floor
Learning Resource Center, downtown
First floor library
Glick Technology Center, downtown
First floor and room 341
Fairbanks Building, Lawrence
First floor library and room 334
Illinois Fall Creek Center, downtown
Rooms 222 and 523
North Meridian Center, downtown
Rooms 202 and 535
All other sites have spaces with computers available for use. 

Student Services Directory

Information below is for offices on the downtown campus only. Your local campus or site may also offer these services.

Go to your location's webpage to view services or to contact with questions. 

Admissions

Enrollment assistance for students new to Ivy Tech. 

NMC - 1st Floor, Room 139
Please check-in at the Express Enrollment Center NMC 119
(317) 921-4505
in-admissions@ivytech.edu
IvyTech.edu/how-to-enroll

M - W: 9 a.m. - 5 p.m.
TH: 9 a.m. - 6 p.m.
F: 9 a.m. - 4 p.m.

Advising

Guides students with the courses to take each semester and provides the required 6-digit registration PIN needed to register for classes. 

TECH - 1st Floor, Room 131
(317) 921-4351
Indy-Advising@ivytech.edu
IvyTech.edu/advising

M - W: 9 a.m. - 5 p.m.
TH: 9 a.m. - 6 p.m.
F: 9 a.m. - 4 p.m.

Assessment

Assesses your reading, writing and math skills to help you find the right fit for you when starting your journey at Ivy Tech. 

NMC - 5th Floor, Room 533
(317) 317-921-4434
Indianapolis-Knowledgeassessment@ivytech.edu
IvyTech.edu/assessment

M - W: 9 a.m. - 5 p.m.
TH: 9 a.m. - 6 p.m.
F: 9 a.m. - 4 p.m.

Bookstore - Downtown

Barnes and Noble offers students books, supplies, clothing and technology. Schedule an appointment below.

IFC - 1st Floor, Room 112
(317) 921-4793
sm8310@bncollege.com
IvyTech.edu/bookstore

M - TH: 9 a.m. - 5 p.m.
F: 9:30 a.m. - 3 p.m.

Bookstore - Lawrence

Barnes and Noble offers students books, supplies, clothing and technology. Schedule an appointment below.

9301 E. 59th Street, first floor
(317) 921-4693
sm8321@bncollege.com
IvyTech.edu/bookstore

M - TH: 9 a.m. - 5 p.m.
F: 9:30 a.m. - 3 p.m.

Bursar

Payment arrangements for classes is made at the Bursar Office. There are several options to pay via the webpage below. An appointment is not required for this particular department if you are coming to campus to make a payment.

NMC - 1st Floor, Room 127
(317) 921-4426
Indy-Bursar@ivytech.edu
IvyTech.edu/business-office

M - W: 9 a.m. - 5 p.m.
TH: 9 a.m. - 6 p.m.
F: 9 a.m. - 4 p.m.

Career Coaching and Employer Connections

Get help choosing your major, occupational information, find out if you can work on campus, links to employment opportunities (including employers willing to help you pay for school). 

TECH - 2nd Floor, Room 221
(317) 921-4881
indianapolis-ccec@ivytech.edu
IvyTech.edu/indyccec

M - F: 9 a.m. - 3 p.m

 

Disability Services

Assists students with chronic illnesses, neurological conditions, learning disabilities, psychiatric illnesses, mobility impairments, and other conditions or impairments with accomodations. 

NMC - 1st Floor, Room 143
(317) 921-4799
r8-dss@ivytech.edu
IvyTech.edu/dss

M - F: 9 a.m. - 5 p.m.

 

Diversity, Equity and Belonging

Dedicated to building an educational environment that respects and affirms the unique contributions of each individual, regardless of race, ethnicity, religion, gender identity, sexual orientation, socioeconomic status, age, disability or political affiliation. 

Location coming in March 2021
(317) 317-916-7527
IvyTech.edu/diversity

Schedule a Zoom appointment
by emailing jwatts71@ivytech.edu

 

Express Enrollment Center

One-top-shop for new and returning students with applying, MyIvy student accounts, FAFSA, financial aid, tuition payments, signing up for orientation, advising or assessment and more. 

NMC - 1st Floor, Room 119
(317) 921-4733
askindianapolis@ivytech.edu
IvyTech.edu/enrollmentcenter

M - W: 9 a.m. - 5 p.m.
TH: 9 a.m. - 6 p.m.
F: 9 a.m. - 4 p.m.

Financial Aid

Available at the Express Enrollment Center, Financial Aid will help you file your FAFSA, answer financial aid questions, direct you to options to pay for classes and more. 

NMC - 1st Floor, Room 119
(317) 921-4733
indy-finaid@ivytech.edu
IvyTech.edu/financialaid

M - W: 9 a.m. - 5 p.m.
TH: 9 a.m. - 6 p.m.
F: 9 a.m. - 4 p.m.

IvyCARES Campus & Community Resources

Provides student assistance and connections both at Ivy Tech and outside of the College for services such as access to emergency funds, assistance to combat food insecurity, mental health support, transportation assistance and more. 

NMC - 1st Floor, Room 140
(317) 916-7968
indianapolis-ivycares@ivytech.edu
IvyTech.edu/IvyCaresIndy

M - TH: 9 a.m. - 5 p.m.
F: 9 a.m. - 4 p.m.

Library - Downtown

Connects students with the books needed, as well as assistance with academic research, citations, tutoring and more. 

LRC - 1st Floor
(317) 921-4782
link.ivytech.edu/email-lib-indy
library.ivytech.edu/indianapolis

M - F: 8 a.m. - 5 p.m.
SU: 2 - 6 p.m.

Weekend chat open Saturdays from 9 a.m. - 3 p.m. and Sundays from 2 - 6 p.m.

Library - Lawrence

Connects students with the books needed, as well as assistance with academic research, citations, tutoring and more. 

FB - F157
(317) 921-4219
link.ivytech.edu/email-lib-indy
library.ivytech.edu/indianapolis

M - TH: 9 a.m. - 5 p.m.
F: 9 a.m. - 4 p.m.

Weekend chat open Saturdays from 9 a.m. - 3 p.m. and Sundays from 2 - 6 p.m.

Library - Greencastle

Connects students with the books needed, as well as assistance with academic research, citations, tutoring and more. 

G102
(765) 653-7410 x6007
link.ivytech.edu/email-lib-indy
IvyTech.edu/library

M-F: 7:30 a.m. - 10 p.m.

 

 

Registrar

Assists with transcripts, transfers of credit, adding/dropping courses and more (full list of services on webpage)

NMC - 1st Floor, Room 141
Please check-in at the Express Enrollment Center NMC 119
(317) 916-7984
indy-registrar@ivytech.edu
IvyTech.edu/registrar

M - W: 9 a.m. - 5 p.m.
TH: 8 a.m. - 6 p.m.
F: 9 a.m. - 4 p.m.

Safety and Security

Serves students, faculty, staff and guests by providing a safe and secure working and learning environment. 

NMC - 1st Floor, Room 154
IFC - 1st Floor, near west entrance
Non-emergency: (317) 921-4806
Emergency: (317) 921-8080
Lost and Found: (317) 921-4806

Incident reporting:
link.ivytech.edu/incident-reporting

Student Conduct

Works to enforce the Code of Student Rights and Responsibilities and assist with student complaints, disciplinary procedures and more.

(317) 527-6344
bcaillouet@ivytech.edu

Student Code of Rights and Responsibilities: IvyTech.edu/studentcode
Incident Reporting: link.ivytech.edu/incident-reporting

Student Life

Helps students find extra-curricular activities that are related to classes, interests and career goals.

IFC - 1st Floor, Room 125A
(317) 916-7570
indianapolis-studentlife@ivytech.edu
IvyTech.edu/student-life
ivylife.ivytech.edu

M - F: 9 a.m. - 5 p.m.

 

Center for Academic Success

Coaches work with students adjust to college life, build study skills, connect to resources, identify and overcome obstacles, maintain work-life-school balance and more. They also will assist you with SAP questions or issues. 

NMC - 2nd Floor, Room 219
(317) 916-7910
indianapolis-successcoaching@ivytech.edu

 

Virtual appointment: Get started

IvyTech.edu/SuccessCenter

M - W.: 9 a.m. - 5 p.m.
TH: 9 a.m. - 6 p.m.
F: 9 a.m. - 4 p.m.

Testing Services

Provides exam administration and related services to prospective students, current students, community members, businesses and other groups throughout Indiana. Academic testing available downtown and certification testing is available at Ivy Tech Lawrence. 

NMC - 5th Floor, Room 533
(317) 921-4434
indianapolis-testingservices@ivytech.edu
IvyTech.edu/testing-services
Schedule appointment: IvyTech.edu/schedulenow

M - W.: 8:30 a.m. - 4:30 p.m.
F: 9 a.m. - 2 p.m.

Tutoring

Free tutoring and academic support for all students. In addition to local services, all students have access to 24/7 tutoring and assistance through Tutor.com. 

LRC - 1st Floor, Room 101
(317) 921-4230
Indianapolis-MathScienceCenter@ivytech.edu
indianapolis-writingcenter@ivytech.edu
link.ivytech.edu/indy-lrc

M - F: 8 a.m. - 5 p.m.

 

Veteran Affairs

Assistance is available for veterans. Contact the office of Veteran Services with any questions or issues you have.

NMC - 1st Floor, Room 119
(317) 921-4484
Indy-VA@ivytech.edu
IvyTech.edu/veteran-services

Check in at Express Enrollment

M - W: 9 a.m. - 5 p.m.
TH: 9 a.m. - 6 p.m.
F: 9 a.m. - 4 p.m.