Real-World Skills for Managing People and Problems in the Workplace

• Apply effective communication techniques to build clarity, trust, and collaboration within teams.
  • Use critical thinking strategies to analyze workplace challenges and make informed decisions.
  • Identify common conflict management styles and recognize when to apply each in a professional setting.
  • Utilize conflict resolution techniques to address disagreements and guide conversations toward productive outcomes.
  • Delegate tasks effectively by matching responsibilities to team strengths and providing clear instructions.
  • Deliver and receive feedback constructively to support team development and performance improvement.
  • Manage difficult conversations with professionalism, empathy, and confidence, even under pressure.

When you click on the  below, you will be directed to the Skills Training Self-Registration Portal. Once you are redirected to the registration page, click on "New to Skills Training?" even if you have an existing username. 

Note: You will be asked to provide your SSN; this is necessary to match or create a new account with the College. This data is encrypted and deleted from the registration platform once it has been transmitted into our closed database. Please review the College's Skills Training Terms and Conditions and the Student Financial Agreement fully before submitting your registration. 

There are several flexible options available to help cover the cost of your skills training class:

• One-time payment – Pay the full class price upfront.

• Payment plan – Split your payments into 3-, 6-, or 9-month installments ($30 to set up, no interest).

• Employer sponsorship – Your employer may fund your training as part of a workforce development or upskilling initiative - ask them today!

Need help deciding? Select "Unsure" on the registration form and our team will reach out to discuss details with you.