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Business Operations, Applications & Technology
As a business, operations, applications, and technology graduate you can be working in a career named one of the top Hoosier Hot 50 jobs, leading to a great future for you. We are one of the few colleges in the state to offer this comprehensive program, and as a graduate you will be in high demand with our certifications.

The Business Operations, Applications, and Technology program will prepare you for a career in all types of professional offices.  Our students develop communication, organizational, leadership, and technology skills that prepares them for the high-tech, customer-focused, world-class work environment.  Our students also develop proficiency in the latest Microsoft Office applications, and they will have the opportunity to earn certifications in Word, Excel, Access, PowerPoint, and Outlook, that are recognized worldwide. 

Through the choices of electives, students may choose to study:

  • Administrative: Administrative assistants, managers, and staff work in an automated office environment addressing current skills in word processing and office procedures.
  • Legal: Legal office administrators perform and coordinate a law office's administrative activities and disseminate information to staff and clients.
  • Medical: The medical office of today requires specific job skills focusing on providing effective customer service to patients, insurance providers, and other physician practices. Medical office administrators are responsible for a variety of administrative and clerical duties necessary to operate a medical office efficiently and effectively.
  • Software Applications: Students studying software applications will develop competencies with word processing, spreadsheets, and databases that will equip them with skills appropriate for most offices.
  • Areas of Customer Service: Program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior; principles of hardware and software systems operation; customer interaction skills; telephone and e-mailing skills; data entry; and database and Internet searching and retrieval.
Our Graduates

Our graduates are currently working in many types of office environments including healthcare, law, computing, customer service, manufacturing, government and more.  Some graduates are even working with our industry partners including Purdue University, Cook Biotech, State Farm and Caterpillar!

Transfer Partners

Ivy Tech has several transfer partners for the Business Operations, Applications, and Technology associate degree, including Ball State University and Columbia Southern University. Talk to your transfer advocate for more information about transfer opportunities!

Degrees & Certificates

Please select from our list of certificates, technical certificates, and degrees below for class and location information. More information is available on each degree and certificate option in the dropdown above.


Microsoft Office Specialist
(18 credit hours = 1-2 semesters)

Technical Certificates

Technical Certificate
(31 credit hours = 2 semesters)


Associate of Applied Science
(60 credit hours = 4 semesters)

Associate of Applied Science - Online
(60 credit hours = 4 semesters)

Gainful Employment Information

NOTE: The number of credits required for a degree or certificate is based on students who are program-ready and does not include College Prep courses. Availability of degrees and certificates varies by campus.

Program Locations

The Office Administration program is offered at the Ivy Tech campuses above.

The Associate of Science and Associate of Applied Science degrees in Accounting, Business Administration, and Office Administration are fully accredited by the Accreditation Council for Business Schools and Programs. ACBSP accredits business, accounting, and business-related programs at the associate, baccalaureate, master, and doctorate degree levels worldwide, and was the first accrediting body to be recognized by the U.S. Department of Education and the Council for Higher Education Accreditation. Ivy Tech Community College is also a member of the Region 4 - Great Lakes Council of ACBSP, which includes member schools in the states of Minnesota, Wisconsin, Illinois, Michigan, Indiana, and Ohio.

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