Your Next Opportunity Starts Here

The Ivy+ Career Link team provides quality customized and open enrollment training opportunities for clients and community members in our campus service that are seeking to learn more about specialized areas. Qualified instructors are needed to develop and deliver various contract and open enrollment trainings. Classes are conducted either in a continuing education classroom environment, live online, or at the client site in the morning, afternoon or evening sessions during weekdays or weekends.

Ivy+ Career Link instructors for this position should be prepared to create and deliver content. A variety of topics or areas will be offered so the audience can draw from personal and professional enrichment. Instructors are expected to provide quality teaching materials including documentation to substantiate teaching.

Ivy Tech Community College-Hamilton County is looking for non-credit course instructors with proficiency in a subject area as demonstrated by a completed higher education program, certifications, and/or equivalent professional or volunteer experience reflected in a professional resume.

Duties and Responsibilities

• Deliver non-credit, skills-based classes as assigned.

• Providing a learning environment that supports student success.

• Collaborate and cooperate with the Ivy+ Career Link Employer Consultant to confirm dates and times, content, pricing, and planning for courses.

• Teach and train classes as assigned in workplace and campus locations within programming designed to meet specific company learning objectives. 

• Teaching load is dictated by project, or projects, not credit hour production.

• Work a flexible schedule as dictated by the client company training demand.

• Maintain records on student attendance, grades, and other information.

• Develop materials as necessary for the effective delivery of curriculum.

• Initiate and follow through on evaluation processes that determine the viability of each and every training program delivered.

• Assist in the identification of facility and equipment needs in the classroom.

• Participate in training and professional development as needed.

• Notify the Ivy+ Career Link Executive Director in the event of an absence from class, and work to find a substitute or to reschedule as necessary.

The above list of duties is not to be construed as an exhaustive list.  Other duties logically associated with the position may be assigned.

This position will report to the Executive Director of Career Link.

Qualifications

• Prior teaching and facilitation experience.

• Subject matter expertise.

Knowledge, Skills and Abilities

• Ability to teach assigned non-credit course effectively.

• Knowledge of the subject area demonstrated through education and/or professional experience.

• Ability to maintain professional ethics and confidentiality of students and staff.

• Ability to promote the mission, values, purposes, and strategic plan of Ivy Tech Community College.

• Ability to work in a culturally diverse and team environment.

• Ability to develop a course curriculum that is vibrant and engaging to all participants for the full class duration.

We are looking for a candidate who is committed to an environment where team members feel valued, respected, and supported. The ideal candidate will demonstrate a strong commitment to a workplace culture that recognizes and appreciates varied perspectives, backgrounds, and experiences. We are seeking someone who is passionate about creating and maintaining a team dynamic that encourages open communication and mutual respect.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000106883

Primary Role:
Provide professional administrative and operational support to the Schools of Health Sciences/Nursing and the Facilities Department. This position serves as the first point of contact for guests, students, faculty, vendors, and community partners, ensuring a welcoming environment and efficient routing of inquiries, service requests, and campus needs. The role functions as a shared administrative resource supporting academic operations, facilities services, scheduling, purchasing coordination, and campus data management. Work priorities and assignments will be coordinated between the Dean of Health Sciences and Nursing and the Executive Director of Facilities to maintain balanced support of academic programs and campus operational services.

Front Desk and Campus Reception Responsibilities

• Serve as the primary greeter for all visitors entering Johnson Hall.
• Answer and route the main campus phone line.
• Provide professional reception services, ensuring guests are welcomed and directed appropriately.
• Respond to general campus inquiries and direct requests to appropriate departments.
• Coordinate visitor notifications and staff contacts.
• Assist vendors, contractors, and community partners upon arrival.
• Maintain awareness of daily campus events and room usage to assist visitors.
• Support a safe and customer-focused campus environment through professional engagement.

Academic Administrative Support, Health Sciences and Nursing

• Provide front desk and phone coverage for the Schools of Health Sciences and Nursing.
• Maintain student records in compliance with campus and school policies and accreditation standards.
• Monitor students for compliance with criminal background checks and drug screening requirements.
• Review the document manager database and notify students and faculty of missing records or upcoming immunization renewals.
• Monitor the Indiana State License Registry for licensing verification and follow up on missing results.
• Send correspondence to admitted students regarding registration, orientation, and health record requirements.
• Schedule student appointments with advisors and provide reminder communications.
• Prepare certificates of completion for dean signature and mailing to the state board of nursing.
• Assist with survey compliance and completion.
• Enter NCLEX, CNA, QMA, CCMA, CMA, Pharmacy Tech, and Phlebotomy Tech results in SOATEST.
• Perform administrative tasks including correspondence preparation, reporting, and data entry.
• Arrange and confirm travel accommodations and prepare travel reimbursements.
• Collaborate and manage department purchase requests, requisitions, purchase orders, and payments.
• Coordinate adjunct faculty and overload contract processing in collaboration with Human Resources.
• Maintain inventory of digital forms, office supplies, and lab equipment.
• Maintain effective office procedures and workflows.
• Demonstrate commitment to student development and success.
• Support the College through inclusive and respectful practices.

Facilities Administrative and Operational Support

• Serve as customer service contact for the Facilities department.
• Serve as intake coordinator for Facilities service requests.
• Enter, route, and assign work orders within the Facilities CMMS.
• Monitor work order queues and assist with prioritization and follow-up.
• Serve as campus 25Live administrator and coordinate room scheduling and campus events.
• Act as liaison between event requestors and Facilities staff.
• Create and track purchase orders and requisitions. Including contracts and supporting documentation.
• Monitor vendor invoices and assist with payment coordination.
• Maintain vendor contact lists and documentation.

 Facilities Data and Space Information Management

• Maintain and update campus room and space information within institutional systems, including 25Live and Facilities records.
• Coordinate updates to room usage, occupancy, departmental assignments, and space classifications.
• Maintain accuracy of campus room inventory, including classrooms, offices, labs, storage areas, and shared spaces.
• Assist with space change documentation resulting from renovations or departmental moves.
• Update event setup and room configurations data
• Maintain digital floor plans, room numbering records, and departmental space assignments.
• Support Facilities reporting and planning efforts through accurate data entry and record management.
• Assist with asset and equipment location tracking.

 Other Duties

Perform other duties as assigned in support of Academic Affairs and Facilities Operations.

Qualifications

• Associate degree preferred.
• Minimum two years of administrative or operational support experience.
• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Office and institutional systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong customer service and communication skills.
• Demonstrated analytical thinking and problem-solving ability.
• Ability to work independently while supporting team objectives.
• High level of professionalism, ethics, and confidentiality.

ORGANIZATIONAL RELATIONSHIP

Reports administratively to the Dean of Health Sciences and Nursing. Functional work direction related to Facilities Operations is provided by the Executive Director of Facilities. Work priorities are coordinated between both departments to support campus operations.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108021

Job Title:Assistant Director for Public Safety and Emergency Preparedness
Location: Indianapolis - Downtown Campus
Job Type: [Full-time, Part-time, Contract, etc.]
Classification: E-1
Salary Range: $55,000 - $57,000/annually (based on experience)
Reports To: Director for Public Safety and Emergency Preparedness

Who We Are:
We are an open-access college that fuels Indiana’s economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed. We are “higher education at the speed of life!”

Our Values:
• Empathy: We stand with our students, partners, and communities.
• Integrity: We treat all with dignity and respect.
• Accountability: We deliver on our commitments.
• Agility: We innovate, iterate, and transform.
• Connectivity: We connect with partners to strengthen communities and ensure student success for all.

About the Role:
The Assistant Director for Public Safety and Emergency Preparedness (PSEP) is responsible for providing day-to-day supervision, oversight, and leadership for public safety and emergency preparedness for the campus and campus security staff. The Assistant Director for PSEP will report directly to the Director for Public Safety and Emergency Preparedness while working collaboratively with campus leadership and other key campus and community stakeholders.

***RESUME AND COVER LETTER REQUIRED FOR CONSIDERATION***

Key Responsibilities:

The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

• Assist in the recruitment, selection, retention, and development of PSEP staff.
• Provides direct supervision to PSEP staff.
• Conduct annual evaluations and approve timesheets for PSEP Staff.
• Collaborates with Director for PSEP and Territory Executive Director to establish a threat and risk based front-line staffing plan.
• Works with Director for PSEP to implement comprehensive emergency management and business continuity plans and practices on campus.
• Works with the Director for PSEP to plan, draft, and execute progressive Homeland Security Exercise and Evaluation Program compliant drills and exercises.
• Responds to and assists with all on-campus emergencies by coordinating with first responders and campus leadership.
• Acts upon guidance, in line with PSEP standards, for physical security including but not limited to surveillance camera systems and electronic access control.
• Investigate, and write detailed reports for incidents.
• Assists in building and maintaining relationships with external partners (law enforcement, fire department, local health department, etc.).
• Assist in the training of security staff and College employees.
• Assists in maintaining campus emergency notification systems.
• Works with the Director for PSEP and campus leadership to develop, implement, and maintain programs that ensure compliance with Federal and state safety regulations, including but not limited to fire code, the Occupational Safety and Health Administration regulations and the Environmental
Protection Agency regulations.
• Serves as the primary PSEP representative when the Director for PSEP is unavailable.
• Serve as a model for strong leadership, develops and supports the Campus culture of collaboration and commitment to delivering high quality services and outcomes, by being student- and employee-centered.

Supervision Received: Director for Public Safety and Emergency Preparedness

Supervision Given: Campus Public Safety Staff

Education & Experience:

• Associate’s degree or industry related certification along with three (3) to four (4) year’s related experience.
• One (1) to two (2) years of supervisory experience.
• Must be adept at resolving individual and group conflicts and must have excellent written and oral communication skills.
• Must possess the skills necessary to operate and maintain CCTV and Access Control systems.
• Must possess excellent organizational, planning, evaluation, and interpersonal skills.
• Ability to partner well with colleagues both in and outside of the organization.
• Must have the ability and willingness to travel within the state for work and occasional out-of-state travel for appropriate professional development.

Why Join Us?

• Opportunity to work on innovative and impactful projects.
• Collaborate with a team of skilled professionals.
• Competitive compensation and benefits package.
• Continuous learning and development opportunities.

Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108061

Job Title: Associate Director, Heartland BioWorks
Location: Indianapolis – Downtown Campus
Job Type: Full-time
Classification: E-1
Salary Range: $51,500 - $58,500 (based on experience)
Reports To: Executive Director of Workforce Training and Employer Engagement

Who We Are:
We are an open-access college that fuels Indiana’s economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed. We are “higher education at the speed of life!”

Our Values:
• Empathy: We stand with our students, partners, and communities.
• Integrity: We treat all with dignity and respect.
• Accountability: We deliver on our commitments.
• Agility: We innovate, iterate, and transform.
• Connectivity: We connect with partners to strengthen communities and ensure student success for all.

About the Role:
The Associate Director, Heartland BioWorks, serves as a strategic execution partner responsible for operationalizing regional biomanufacturing workforce priorities into scalable, outcomes-driven training solutions. This role leverages cross-sector collaboration, program management acumen, and workforce development expertise to ensure training initiatives are industry-aligned, grant-compliant, and performance-focused. The position plays a pivotal role in stewarding grant deliverables, strengthening employer and education partnerships, and building sustainable talent pipelines for entry-level biopharmaceutical manufacturing and laboratory technician roles.

***GRANT FUNDED POSITION***
This position is funded through a grant that has been awarded to Ivy Tech Community College. Employment in this position is contingent upon the availability of that grant funding. While the current grant period is five years, continued funding is not guaranteed. If grant funds are exhausted without confirmation of a forthcoming grant funding extension, this position will be eliminated and employment with the College terminated.

- RESUME AND COVERLETTER REQUIRED FOR CONSIDERATION -

Required Skills & Competencies:

Workforce & Training Program Development

• Demonstrated ability to design, implement, and scale skills-based training programs aligned with industry-defined competencies.
• Experience integrating existing curriculum and instructional assets to accelerate program deployment and relevance.

Project & Program Management

• Proven capability to manage complex, multi-stakeholder initiatives, including timelines, deliverables, metrics, and continuous improvement efforts.

• Strong organizational discipline to manage competing priorities while maintaining compliance and quality standards.

Data Analysis & Performance Tracking

• Ability to track participation, completion, and performance metrics and translate data into actionable insights.
• Experience preparing programmatic and grant-related reports aligned with federal and partner requirements.

Communication & Stakeholder Engagement

• Strong written and verbal communication skills, with the ability to align employers, educators, and workforce partners around shared objectives.
• Ability to serve as a connector and trusted partner across institutions and external stakeholders.

Financial & Budget Management

• Working knowledge of budget oversight, expense tracking, projections, and allowable cost management within funded initiatives.
• Experience preparing billing documentation and maintaining accurate financial records.

Operational & Administrative Execution

• Ability to coordinate schedules, resources, instructors, facilities, and learning management systems to support program delivery.
• Proficiency with spreadsheet software and administrative systems to support reporting and operational efficiency.

Leadership & Professional Judgment

• Ability to guide trainers and faculty to ensure instructional quality and alignment with learning objectives.
• Demonstrated sound judgment, discretion, and adherence to FERPA and other regulatory requirements.

Preferred Additional Skills:

• Experience supporting federally funded grants or workforce development initiatives.
   
• Familiarity with biomanufacturing, biopharmaceutical, or advanced manufacturing workforce ecosystems.
   
• Experience supporting early pipeline programming, including youth, summer, or work-based learning initiatives.

Key Responsibilities:

The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

• Collaborate with subject matter experts to design, develop, and deliver skills-based training aligned to priority biomanufacturing roles.
• Provide oversight and guidance to instructors to ensure consistency, quality, and alignment with defined learning outcomes.
• Coordinate outreach, recruitment, and employer engagement strategies to maximize participation and utilization of training programs.
• Serve as a liaison between employers, education partners, Ivy Tech System Office, and campuses to ensure responsiveness to regional workforce demand.
• Track and analyze participation, completion, and performance metrics across training programs and summer initiatives.
• Prepare required reports, documentation, and updates in alignment with Heartland BioWorks and EDA requirements.
• Manage project schedules, deliverables, budgets, and financial reporting to ensure compliance with grant and contract obligations.
• Coordinate instructors, training schedules, facilities, materials, and learning management system course builds.
• Procure materials and supplies, monitor inventory, and prepare instructional resources in advance of training delivery.
• Communicate progress, risks, and milestones clearly and consistently with internal and external stakeholders

Education & Experience:

• Bachelor’s degree and 3 or more years of related experience, or a master’s degree and 1+ years of related experience.

Experience and Other Requirements:

• Knowledge and experience in both project and program management, including programmatic reporting and budget management.
• Must be able to process and respond quickly, efficiently, and thoroughly to a large variety of information requests in a positive and personal manner.
• Must be able to effectively communicate and give directions and operate as a positive team member.
• Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.
• Must possess ability to manage difficult situations, reach positive solutions, and work on own initiative.
• Demonstrated ability to exercise sound judgment and process confidential information with the utmost discretion and according to current FERPA guidelines.
• Strong oral and written communication skills and analytical skills required. Excellent project management and organizational skills required.
• Experience with spreadsheet software required.
• Experience with federal grants and workforce training desired but not required.

Formal education may be beneficial; however, priority will be given to candidates who can demonstrate applied skills and a record of success in program management, workforce training, or related environments. Successful candidates will demonstrate the ability to translate strategy into execution, manage funded initiatives, and deliver measurable outcomes.

Why Join Us?

• Opportunity to lead high-impact workforce initiatives aligned with regional economic growth.
• Exposure to cross-sector collaboration with industry, education, and workforce partners.
• Competitive compensation and benefits package.
• Long-term professional growth through innovative, grant-funded programming.

Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000107623

The Director of Enrollment Services provides strategic leadership and executive oversight of enrollment operations that support students from pre-matriculation through the first several weeks of their initial semester. This role ensures efficient coordination, compliance, accuracy, and continuous improvement of enrollment workflows, including admissions, assessment, financial aid coordination, business services interface, and front-line student support.
The Director is responsible for operational readiness, policy compliance, data integrity, service excellence, and institutional alignment to remove barriers to enrollment, improve student yield, and promote persistence.
Serving as the senior operational leader for Enrollment Services, the Director collaborates closely with Academic Affairs, Financial Aid, Business Office, Student Affairs, K–14/dual enrollment partners, and executive leadership to ensure a seamless, student-centered, and equity-driven enrollment experience.

Major Responsibilities
Strategic Enrollment Leadership
•Develop and implement comprehensive enrollment operations strategies aligned with institutional growth, access, and retention goals.
•Provides strategic leadership and operational oversight for the onboarding, enrollment, and transition of dual credit and early college students.
•Develop and implement a comprehensive matriculation strategy for dual credit and early college students.
•Establish measurable enrollment targets and performance benchmarks.
•Use enrollment data, trends, and forecasting models to inform decision-making and resource allocation.
•Identify systemic enrollment barriers and implement scalable process improvements.
•Manage and respond to student escalations by assessing concerns, coordinating with relevant departments, and implementing timely solutions to resolve issues while maintaining a positive, student-centered experience.

Enrollment Operations & Case Management Oversight
•Oversee structured outreach workflows for newly admitted students to ensure timely completion of enrollment milestones.
•Ensure service standards for caseload management, documentation, and CRM usage are consistently followed.
•Monitor enrollment pipeline progression from admission through census.
•Lead continuous improvement initiatives to increase operational efficiency and student yield.
•Collaborate with institutional partners to strengthen and manage dual credit, early college, and K–14 enrollment operations.

Assessment & Academic Readiness Operations
•Ensure assessment processes align with institutional policy and state requirements.

•Oversee application of assessment waivers, placement procedures, and documentation standards.
•Partner with Academic Affairs to ensure placement results are seamlessly integrated with advising strategies and student support services.
Financial Aid & Business Office Collaboration
•Provide leadership-level coordination with Financial Aid and Business

Office teams to minimize enrollment barriers.
•Monitor trends in FAFSA completion, verification delays, account holds, and payment plan participation.
•Establish clear referral, escalation, and communication protocols between departments.

Office Operations, Events & Outreach
•Oversee front desk operations, customer service standards, and daily service flow.
•Direct staffing and logistics for enrollment events, orientations, and campus-wide initiatives.
•Support dual credit, early college, and K–14 enrollment operations in coordination with institutional partners.
Compliance, Equity & Institutional Engagement
•Ensure all enrollment operations comply with FERPA, accreditation standards, and state/federal regulations.
•Participate in executive planning, commencement, and major institutional events.
•Perform additional duties assigned in support of institutional effectiveness.

Supervision Received: Vice Chancellor of Student Affairs
Supervision Given: Assistant Directors, Recruiters, Enrollment Specialists, Front Desk Staff, and other assigned personnel
Compensation: $59,500-$62,500

Education and Experience
Required
•Bachelor’s degree required and Master’s degree preferred in higher education administration, business administration, or related field.
•Minimum of 3–5 years of progressive leadership experience in enrollment management, admissions, registrar services, or student services.
•Demonstrated experience managing operational workflows and cross-functional teams.
•Strong administrative, analytical, and technology skills (CRM systems).
•Ability to exercise independent judgment related to institutional policies and regulatory requirements.
•Experience leading enrollment growth or retention initiatives.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108053

The Learning Resource Center (LRC) Director oversees the operations of the LRC, including library, tutoring and educational technology services. The LRC Director is part of the statewide Educational Technology, Library, and Tutoring teams and has dotted line reporting to the executive leadership teams in those areas. This position collaborates with staff and faculty in student affairs and academics to provide wrap-around support for tutoring and digital services. Support is also provided for courses, learning modules, and other tools and resources.

Location: Primary Office located in Gary, but frequent travel to Crown Point and East Chicago is required. Some regional and state travel may also be required.

Pay Range: $55,000 - 65,000 per year depending on qualifications and experience

Key Responsibilities:

• Provides leadership around, and advocates for, the use of educational technology and LRC services at three campus locations to promote student success and enhance teaching and learning across all modalities.

• Oversee operations, scheduling and provide leadership for educational technology, library, and tutoring staff across all three Lake County campus locations. 

• In partnership with campus leadership, participate in strategic planning for the LRC.

• Collaborates with campus/statewide leadership and staff/faculty to plan and deliver educational technology professional development and/or training across all modalities.

• Supports faculty with the identification, implementation, and use of educational technology tools, pedagogy, digital library, and tutoring resources for student success. 

• Facilitates required faculty training course(s) in the use of the Learning Management System (LMS), required online faculty certification, and other professional development courses in distance education modalities.

• Supports student orientation and faculty onboarding related to the Learning Management System (LMS) and educational technology, as needed.

• Collaborates with academic leadership and other departments to support classroom educational technology tools, design and information literacy.

• Provides helpdesk support for the Learning Management System (LMS) and related integrations and educational technology tools for students, faculty and staff.

• Provides academic course quality assurance by conducting course audits and quality reviews at the direction of campus and/or statewide leadership, as needed.

• Responsible for marketing and promoting LRC services across the campus in partnership with leadership and marketing staff.

• Serves as a member of the statewide Ivy Tech Library Services Council (LSC) and the Statewide Tutoring Services group.

• Maintain accurate and consistent records of LRC usage including tutoring labs, library services, and virtual services.  Analyze data to adapt services to meet the changing needs of students.

• Oversee and maintain physical inventory of textbooks and reference materials in LRC.  Responsible for updating physical materials as needed.

• Responsible for managing LRC budget.

• Collaborate with the Director of TRIO to plan and deliver comprehensive student services, including academic coaching, tutoring, and other applicable supports outlined in the Campus Plan of Operation.

• Participate in campus planning efforts and support for campus-wide events, including but not limited to: Convocation, Commencement, Student Orientation, Staff Orientation, etc.

• This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned.

All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Qualifications:

• Master’s degree in Library Science, Education, Instructional Technology or Design, Information Technology, Computer Science, or related field. 

• Minimum 3-5 years' experience working in a related field.  Experience working in higher education is preferred.

• Knowledge of various digital learning platforms such as learning management systems (Canvas, Blackboard, Brightspace, etc.), publisher platforms (Pearson’s MyLabs\Mastering, McGraw-Hill Connect, Cengage MindTap, etc.), and other educational platforms required.

• Familiarity with core productivity tools such as Zoom, Microsoft Office and Google Suites; preferred experience with ServiceNow, integrated library systems (ILS), Workday, Salesforce, and content‑management platforms like Springshare.

• Demonstrated knowledge of accessibility standards (WCAG, Section 508), as well as compliance requirements for protection of personally identifiable information (PII).

• Experience in teaching, training, project management, digital research, and/or technology.

• Strong interpersonal communication and customer service skills focusing on the ability to deliver technical information to a non-technical audience.

• Proven experience in managing, leading, and supervising staff, including hiring, performance evaluation, professional development, and fostering collaborative team environments.

• Continuously stay abreast of emerging technologies and pursue ongoing professional development to drive innovation and maintain best practices in student services and Learning Resource Center support.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108008

GENERAL PURPOSE AND SCOPE OF THE POSITION:

Under general direction of the Vice President of Project Implementation & Support, delivers implementation and support for key initiatives. The Executive Director of Project Implementation & Support is responsible for providing project implementation, coordination, and support for various initiatives, including the Strategic Plan, on behalf of the College.

MAJOR RESPONSIBILITIES:

Lead the development and execution of comprehensive project plans with built-in continuous improvement methods for assigned initiatives.

Manage the coordination of cross-functional project teams across campuses and systems administration units, lead and facilitate effective team meetings, synthesize discussions, and assign and document actionable next steps.

Track all project deadlines, deliverables, and outcomes for assigned projects and ensure timely execution of deliverables.

Support and coordinate elements of the College’s strategic planning process, including facilitating planning discussions, synthesizing stakeholder input, preparing materials for leadership review, and assisting in the translation of strategic priorities into actionable implementation plans.

Assist the Project Implementation & Support team with IMPACT process routing, awareness, presentations, consultations, and ongoing implementation support. IMPACT stands for Initiative, Measure, Project/Process, Action, Communicate, & Transform, and is the college’s process for evaluating and implementing statewide projects and initiatives.

Lead and coordinate the statewide network of Process Improvement Leads and assist with the successful training and implementation of IvyLean training focused on continuous improvement and operational excellence.  

Provide support for various projects and meetings. This may include, but not limited to:

• Developing meeting agendas and facilitating discussions,

• Conducting research and tracking data trends,

• Drafting briefing papers and/or compiling background materials,

• Preparing and delivering presentations for leadership and stakeholder groups,

• Preparing summaries of discussion along with action items, and 

• Coordinating logistical arrangements (as needed).

Provide and maintain accurate and timely project information in all project plans, communications, status reporting, and effective communications with stakeholders.

Analyze and examine existing policies and procedures through documentation, evaluation, and continuous improvement.

Assist with raising awareness of the Project Implementation & Support team services and support through the development of presentations, digital materials, and informational resources.

Leverage Asana, Project Management Software, to track and monitor project progress.

Promote the effective teamwork and spirit of partnership.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned.  All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

SUPERVISION RECEIVED: Vice President of Project Implementation & Support

SUPERVISION GIVEN: None

HIRING RANGE: $85,000 - $87,000 Annually

EDUCATION AND EXPERIENCE: 

Bachelor’s degree required with a minimum of 3-5 years of work experience with project management with a focus in strategic operations and implementation. 

Must have excellent communication skills and demonstrated success in applying project implementation and support to large-scale projects and initiatives.

Must have a focus on attention to detail, excellent analytical skills, and sound communication skills.

Knowledge of project management methodologies such as Agile and Waterfall, tools, and techniques is preferred.

Ability to manage multiple projects, assign and manage work activities, meet deadlines, and develop project management reporting in a timely and effective manner.

Strong organizational skills and demonstrated capacity to develop and implement practical strategies, plans, and solutions to identified issues and problems.

Proven track record of taking initiative in managing competing priorities and to work effectively under pressure when facing extremely short deadlines.

Exceptional research, writing, analytical, and organizational skills, and the ability to convey complex concepts in a clear, concise, and logical manner.

Fosters a climate conducive to establishing positive working relationships with teams and constituents (functional and technical).

Ability to work effectively as a member of a team and independently; performs work effectively with minimal to no supervision.

Must demonstrate the ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued. 

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108083

The Ivy+ Career Link Program Manager is responsible for the fulfillment of programming, and services to meet the needs of business, industry, non-profit organizations, and the general public. Work collaboratively with Ivy Tech Executive Director of Career Link, Employer Consultant, Career Coach, Campus Chancellor, Vice Chancellors, program chairs, and faculty to successfully implement metrics tied to employers, employees, and College outcomes and ensure services and products exceed customer and College expectations.

MAJOR RESPONSIBILITIES:

Design, assist in, or assign the development of training, programs, and services for contract or customized training, and for open enrollment courses.

Identify, hire, and manage appropriate faculty and staff for the fulfillment of courses and programs.

Leads AYD efforts to map employee program of study to internal work & learn experiences.  

Leads efforts to build awareness of work-and-learn and career opportunities at campus and with employers, including, but not limited to, such areas as internships and other work-and-learn constructs. Plan and execute events such as career and job fairs, information sessions, skills workshops in collaboration with the Career Link team, local employers, Chambers and Economic Growth Councils. 

Work closely with the Business Office, Academic Affairs, Testing Center, Student Success, and Student Services personnel, e.g., Admissions, Advisors, deans, and faculty, to ensure quality programming and collaboration in program development and future course offerings.

Coordinate with department assistants and work with other College departments to ensure timely execution of programs; for example, Finance for invoicing of contracts, bookstore for materials ordering, etc.

Ensure all project documentation is accurate and maintained including utilizing the standard terms and conditions and statewide contract templates. 

Ensure that arrangements are made for appropriate facilities, materials, and equipment necessary for the delivery of services.

Travel to partner sites within Ivy Tech Marion’s 2 county region for Career Link activities.

Work with Marketing to create materials and market programs and services.

Work with areas of Ivy+ Career Link to ensure employer and student work and learn information is captured and recorded (e.g. employer and student evaluations).

Maintain records of projects and other student/employer information in customer (CRM) and student management systems (e.g. Salesforce, Banner, Workday, contract CSM) to track and provide reports in a timely manner; including grades and certifications earned.

Establish, maintain, and cultivate positive, collaborative partnerships with employers and other key partners such as the Department of Workforce Development, grant agencies, and area industry partners.

Participate in training and professional development as needed.

Responsible for monitoring the use of division funds for program delivery.

Work with Employer Consultant to establish employer contracts, open enrollment, and campus training priorities.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Salary Range: $45,000-$50,000

EXPERIENCE AND EDUCATION:

• Associate’s
• A minimum of three (3) years of related experience in business, industry, training, or related activity with financial acumen. 
• Must have 2 years of experience in an office management setting or similar experience
• Must possess an ability and a willingness to travel in the performance of assigned duties.
• Must have a valid driver’s license and vehicle
• Must have intermediate knowledge of Microsoft Office Products.
• Must demonstrate the ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued. 

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108195

GENERAL PURPOSE AND SCOPE OF THE POSITION:
The Maintenance Technician is a key member of the Facilities Team, which has responsibility for maintenance, safety, sanitation, and appearance of Ivy Tech Community College Hamilton County equipment, facilities, and grounds as assigned. Maintenance performs a variety of maintenance tasks which may include, repair tasks on buildings and mechanical, electrical, and plumbing equipment; minor construction projects; and/or building and grounds beautification.

MAJOR RESPONSIBILITIES:

- Perform assigned work orders in a timely manner which includes timely updates of online work order system.

- Assist in the operation and maintenance of assigned equipment including HVAC.

- Perform timely cyclical preventative maintenance tasks and maintain reporting documentation.

- Assist supervisor with cyclical safety inspections.

- Assist supervisor with managing key system.

- Clean and maintain assigned areas and equipment.

- Open and secure buildings as required.

- Respond to building system alarms as well as intrusion alarms.

- Alert appropriate personnel to system and building alarms.

- Report facility deficiencies, needs and failures to supervisor.

- Suggest methods and means for best practices and process improvements.

- Perform repairs and maintenance as directed.

- Perform seasonal tasks outside as assigned.

- Load/unload and deliver equipment and supplies.

- Move furniture and equipment as assigned.

- Assist in the installation of copper water lines, drain lines, fixture repair or replacement.

- Assist faculty and staff as required.

- Assist students/faculty/staff with directional/security/safety information.

- Perform purchasing activities for Facilities department and maintain adequate inventory of approved products.

- Ability to proficiently operate building automation software.

- Assist with construction projects to include drywall, painting and flooring.

- Assist in the installation of conduit, wiring circuits, receptacles, switches, and controls.

- Needs to understand polarity, 110 voltage, and 208/220 voltage. Must be able to comprehend and follow LOTO program.

- Availability to respond to building emergencies and work off shift hours, including weekends, as requested by your supervisor.

Customer Service Overriding Expectation: Demonstrate a strong customer service and/or student advocacy through a positive attitude of approachability, adaptability, strong problem-solving and desire to identify and support student success. Go beyond the easiest or surface answer for a student, or an internal or external customer, and get to the root cause of the problem, question or issue to solve it as quickly and professionally as possible.

We are looking for a candidate who is committed to an environment where team members feel valued, respected and supported. The ideal candidate will demonstrate a strong commitment to a workplace culture that recognizes and appreciates varied perspectives, backgrounds, and experiences. We are seeking someone who is passionate about creating and maintaining a team dynamic that encourages open communication and mutual respect.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned.

All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Part-time opportunities are also available:

If you are interested in part-time Maintenance Technician, you are still encouraged to apply. The College offers part-time comprehensive benefits.

SUPERVISION RECEIVED: Executive Director of Facilities

SUPERVISION GIVEN: None

EDUCATION AND EXPERIENCE

- High school diploma or equivalent.

- 2 years of related experience. Facilities maintenance experience is preferred.

- Read and follow manufacturer and other published instructions

- Follow instructions and work independently

- Oral and written communication skills

- Operate and perform repair or maintenance on equipment

- Computer skills including experience with MS Office applications

- Ability to plan and estimate time and materials

- Must frequently lift and/or move up to 50 pounds

- Occasionally the employee will lift and/or move up to 100 pounds

- Occasionally push/pull items such as tables, scaffolds, and cabinets including work from ladders and aerial lifts

Pay range is $17.02 - $19.00 per hour.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000107349

The Lead reports directly to the Executive Director of Public Safety and Emergency Preparedness (PSEP) in providing day-to-day supervision, oversight, and leadership for public safety and emergency preparedness for the campus. The Lead works collaboratively with the Chancellor, the Executive Director of Public Safety and Emergency Preparedness, the Executive Director of Emergency Management and Continuity, the Executive Director of Clery Compliance, and other key campus stakeholders.

Major Responsibilities:

• Assists in the recruitment, selection, retention, and development of campus Public Safety staff.
• Provides direct supervision to campus Public Safety staff.
• Works with the Executive Director of Emergency Management and Continuity to implement comprehensive emergency management and business continuity plans and practices on campus.
• Works with the Executive Director of Emergency Management and Continuity, Chancellor, and campus leadership to plan, draft, and execute progressive Homeland Security Exercise and Evaluation Program compliant drills and exercises.
• Works with the Executive Director of Clery Compliance to ensure campus compliance with the Clery Act.
• Collaborates with Chancellor and the Executive Director of Public Safety and Emergency Preparedness to establish a threat and risk based front-line security staffing plan.
• Acts upon guidance, in line with PSEP standards, for physical security including but not limited to surveillance camera systems and electronic access control.
• Provides PSEP leadership during campus crisis or emergency and liaise with Executive Director of Public Safety and Emergency Preparedness.
• Meets regularly with campus safety committee to identify and address safety concerns and issues relating to safety on campus.
• Serving as a model for strong leadership, develops and supports the Campus culture of team collaboration and commitment to delivering high quality services and outcomes, by being student- and employee-centered.
• Assists in maintaining campus emergency notification systems.
• Works with facilities in scheduling and coordinating events when public safety is needed.
• Meets regularly with AWARE Team.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Qualifications

Associate’s degree required, Bachelor’s preferred.

A minimum of 2 years of related experience showing a progression of responsibility and supervision, preferably in post-secondary education.

Must be adept at resolving individual and group conflicts, and must have excellent written and oral communication skills.

Must possess excellent organizational, planning, evaluation, and interpersonal skills.

Ability to partner well with colleagues both in and outside of the organization.

Must have the ability and willingness to travel within the state for work and occasional out-of-state travel for appropriate professional development.

Ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000105906

Job Title: Senior Student Success Coach
Location: Indianapolis - Downtown Campus
Job Type: Full-time
Classification: E-1
Salary Range: $45,000/annually
Reports To: Executive Director of Student Retention

Who We Are:
We are an open-access college that fuels Indiana’s economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed. We are “higher education at the speed of life!”

Our Values:
• Empathy: We stand with our students, partners, and communities.
• Integrity: We treat all with dignity and respect.
• Accountability: We deliver on our commitments.
• Agility: We innovate, iterate, and transform.
• Connectivity: We connect with partners to strengthen communities and ensure student success for all.

About the Role:
The Senior Success Coach provides proactive, holistic coaching to support student persistence, engagement, and completion. Success Coaches utilize coaching strategies, early intervention, and coordinated outreach systems to help students develop the skills, behaviors, and resource connections necessary for academic success.

Each Senior Success Coach maintains an assigned caseload aligned by academic school and serves as a functional lead for a designated initiative area (e.g., onboarding, workshops, pathway support, or academic interventions).

***RESUME AND COVER LETTER REQUIRED FOR CONSIDERATION***

Required Skills & Competencies:

• Student Coaching & Development – Ability to guide students through goal setting, accountability, and skill-building using coaching practices that address common barriers to persistence and course completion.
• Early Intervention & Case Management – Ability to monitor alerts and student engagement data for an assigned caseload to identify early indicators of challenges and deliver timely outreach, support, and referrals.
• Communication – Strong written, verbal, and group facilitation skills
• Relationship Building – Ability to collaborate effectively with faculty, staff, and campus partners
• Problem Solving – Ability to assess complex student situations, identify barriers to success, and apply problem-solving strategies to connect students with appropriate support and solutions.
• Data & Systems Proficiency – Ability to utilize student success technologies and reporting tools to manage outreach, analyze trends, and create student-facing materials (e.g., CRM/alert platforms, texting systems, LMS/IvyLearn, Tableau dashboards, Canva)
• Project & Time Management – Ability to manage multiple priorities and deadlines
• Equity & Student-Centered Practice – Commitment to supporting diverse student populations

Key Responsibilities:

The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

• Provide individualized success coaching and regular check-ins
• Assist students in developing study skills, time management, and college navigation strategies
• Connect students with appropriate campus resources and services
• Monitor and respond to IvyConnect alerts and outreach indicators
• Document student interactions and outcomes
• Collaborate with faculty and staff to coordinate support
• Facilitate workshops and group learning opportunities
• Contribute to retention and persistence initiatives
• Participate in professional development

Education & Experience:

Qualifications -

• Bachelor's degree in education, counseling, psychology, student affairs, or a related field. Master's degree preferred.
• Flexibility to work occasional evenings and weekends to accommodate student schedules and campus events.

Additional Skills/Responsibilities -

• Coordinate onboarding and orientation programming (e.g., NSAO, Survive & Thrive)
• Maintain orientation materials and standardized messaging
• Lead IvyLearn, texting, email, and EdSights onboarding campaigns
• Monitor early-term engagement indicators and conduct proactive outreach
• Track first-term persistence metric

Why Join Us?

• Opportunity to work on innovative and impactful projects.
• Collaborate with a team of skilled professionals.
• Competitive compensation and benefits package.
• Continuous learning and development opportunities.

Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000107897