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The ITSP program teaches students the knowledge and skills needed to build and maintain computing systems and their technology. It is designed to prepare students for a professional career in the computer technology field.

This program walks through tearing down and rebuilding computers. It also has students work with customer support software and takes them through project management. This program is loaded with hands-on labs and the ability to receive necessary certifications. Students will also learn the skills needed to work with and support a wide range of customers. They will learn how to diagnose computer related issues and walk customers through resolving those issues.

Our Graduates

Our students are able to transfer to a four-year university or can enter the workforce right away. Our graduates are ready to be help desk technicians in almost any industry in any Information Technology Support environment.

Transfer Partners

Ivy Tech is a transfer partner for the Information Technology Support associate degree with IUPUI. Talk to your transfer advocate for more information about transfer opportunities!

Ivy Tech’s School of Computing and Informatics programs were funded by 92%, or $2,284,018 of U.S. Department of Labor’s Employment and Training Administration TAACCCT Grant funds.

Degrees & Certificates

Please select from our list of certificates, technical certificates, and degrees below for class and location information. More information is available on each degree and certificate option in the dropdown above.

PROGRAM CURRICULA: Review the courses you will take in this program.


IT Help Desk
(23 credit hours = 2 semesters)

IT Help Desk - Online
(23 credit hours = 2 semesters)

IT Support
(24 credit hours = 2 semesters)

IT Support - Online
(24 credit hours = 2 semesters)

Technical Certificates

Technical Certificate
(32 credit hours = 2-3 semesters)

Technical Certificate - Online
(32 credit hours = 2-3 semesters)


Associate of Applied Science
(60 credit hours = 4 semesters)

Associate of Applied Science - Online
(60 credit hours = 4 semesters)

Information Technology Support

Related Programs:

You may also be interested in other computing programs like Computer Science, Cyber Security/Information Assurance, Database Management and Administration, Informatics, Network Infrastructure, Server Administration or Software Development.  For a short description on each program check out this video or visit the School of Computing and Informatics.

NOTE: The number of credits required for a degree or certificate is based on students who are program-ready and does not include College Prep courses. Availability of degrees and certificates varies by campus.

Program Outcomes

Program Locations

The Information Technology Support program is offered at the Ivy Tech campuses above.