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Introduction to Salesforce

COMPSFA1

Explore the #1 CRM - Salesforce

What You’ll Learn

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This course covers the fundamentals of Salesforce, including navigation, key features, CRM principles, and best practices for utilizing Salesforce to enhance business operations and customer relationships.

Career Options

Mastering Salesforce can lead to roles such as Salesforce Administrator, CRM Specialist, or Marketing Analyst. Companies using Salesforce are constantly seeking skilled individuals who can optimize CRM strategies, making this knowledge highly desirable in the job market.

Class Details

The course is provided in a hybrid format. Students are encouraged to create a Salesforce Trailhead account for practice and should have a basic understanding of business processes, although no prior Salesforce experience is required.

Upcoming Classes

We’re sorry, this class is not currently scheduled at any Ivy Tech location, but it may be offered again in the future.

Contact your local Ivy Tech campus with questions about when this class may be offered.