Your Next Opportunity Starts Here

The Ivy+ Career Link team provides quality customized and open enrollment training opportunities for clients and community members in our campus service that are seeking to learn more about specialized areas. Qualified instructors are needed to develop and deliver various contract and open enrollment trainings. Classes are conducted either in a continuing education classroom environment, live online, or at the client site in the morning, afternoon or evening sessions during weekdays or weekends.

Ivy+ Career Link instructors for this position should be prepared to create and deliver content. A variety of topics or areas will be offered so the audience can draw from personal and professional enrichment. Instructors are expected to provide quality teaching materials including documentation to substantiate teaching.

Ivy Tech Community College-Hamilton County is looking for non-credit course instructors with proficiency in a subject area as demonstrated by a completed higher education program, certifications, and/or equivalent professional or volunteer experience reflected in a professional resume.

Duties and Responsibilities

• Deliver non-credit, skills-based classes as assigned.

• Providing a learning environment that supports student success.

• Collaborate and cooperate with the Ivy+ Career Link Employer Consultant to confirm dates and times, content, pricing, and planning for courses.

• Teach and train classes as assigned in workplace and campus locations within programming designed to meet specific company learning objectives. 

• Teaching load is dictated by project, or projects, not credit hour production.

• Work a flexible schedule as dictated by the client company training demand.

• Maintain records on student attendance, grades, and other information.

• Develop materials as necessary for the effective delivery of curriculum.

• Initiate and follow through on evaluation processes that determine the viability of each and every training program delivered.

• Assist in the identification of facility and equipment needs in the classroom.

• Participate in training and professional development as needed.

• Notify the Ivy+ Career Link Executive Director in the event of an absence from class, and work to find a substitute or to reschedule as necessary.

The above list of duties is not to be construed as an exhaustive list.  Other duties logically associated with the position may be assigned.

This position will report to the Executive Director of Career Link.

Qualifications

• Prior teaching and facilitation experience.

• Subject matter expertise.

Knowledge, Skills and Abilities

• Ability to teach assigned non-credit course effectively.

• Knowledge of the subject area demonstrated through education and/or professional experience.

• Ability to maintain professional ethics and confidentiality of students and staff.

• Ability to promote the mission, values, purposes, and strategic plan of Ivy Tech Community College.

• Ability to work in a culturally diverse and team environment.

• Ability to develop a course curriculum that is vibrant and engaging to all participants for the full class duration.

We are looking for a candidate who is committed to an environment where team members feel valued, respected, and supported. The ideal candidate will demonstrate a strong commitment to a workplace culture that recognizes and appreciates varied perspectives, backgrounds, and experiences. We are seeking someone who is passionate about creating and maintaining a team dynamic that encourages open communication and mutual respect.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000106883

The Director of Development is responsible for advancing the mission of Ivy Tech Community College at its Valparaiso campus through strategic fundraising, relationship management, and donor stewardship. Reporting to the Executive Director of Resource Development, this role supports efforts to secure philanthropic support from individuals, corporations, and foundations to fund scholarships, programs, capital priorities, and strategic initiatives.

Salary Range: $65,000 - $75,000

Key Responsibilities:

• Fundraising Leadership:
  Develop and execute comprehensive fundraising strategies with the Executive Director of Resource Development to meet annual and campaign goals, focusing on major gifts, corporate and foundation partnerships, and annual fund contributions.
• Donor Relationship Management:
  Identify, cultivate, solicit, and steward a portfolio of major gift prospects and donors, including Grantmakers.  Build strong, long-term relationships that align donor interests with College and Foundation priorities.
• Collaboration and Partnership:
  Work closely with campus leadership, faculty, and staff to identify funding priorities and craft compelling philanthropic opportunities.
• Stewardship and Reporting:
  Ensure donors receive timely updates, reports, and recognition for their contributions. Coordinate stewardship plans to strengthen donor engagement and retention.
• Event and Campaign Support:
  Support the planning and execution of fundraising events, donor recognition gatherings, and special campaigns, including Ivy Tech Day, the Annual Spring Event and the Annual Chancellors’ Scholarship event.
• Data and Compliance:
  Maintain accurate donor records in the Foundation’s CRM system and ensure compliance with Foundation policies, IRS regulations, and best practices in fundraising.
• Team Engagement:
  Participate actively in statewide Foundation initiatives and share best practices with peers across campuses to enhance overall fundraising effectiveness.

SUPERVISION RECEIVED: Executive Director of Resource Development

BENEFITS OFFERED:

• No waiting period to enroll in benefits.

• Employer contribution to retirement plan.

• Excellent benefits, including voluntary benefits: medical, dental, vision, retirement, life insurance, spouse/child life insurance, Short and Long-Term Disability Insurance, identity theft protection, accidental injury and illness, and more!

• Paid time off: vacation, sick, volunteer, bereavement.

• Paid holidays: 9 days plus winter break between December 25th and January 1st.

• Free tuition at any Ivy Tech location for employee, spouse, and qualifying dependents.

• Full time employees qualify for tuition assistance for higher education opportunities.

• Professional Development opportunities.

EDUCATION AND EXPERIENCE

• Bachelor's degree required.
• A minimum of 3–5 years’ experience in fund development, grant writing, and/or fundraising event planning.
• Proven experience in cultivating and managing relationships with executive leaders, donors, and community partners.
• Proven experience in successful grant writing.
• Strong communication, organizational, and interpersonal skills.
• Ability to manage multiple projects simultaneously and work independently.
• Excellent writing and editing skills, with a keen eye for detail.
• Proficiency with donor management software is preferred.

OTHER REQUIREMENTS

• Must be able to work independently and be self-motivated.
• This is an in-office position; remote work is not available.
• Ability to travel as needed, including evening and weekend work throughout the Valparaiso and Lake County campus service areas. Occasional travel to Indianapolis and other campuses around the state of Indiana may be required.
• Must possess and maintain a valid driver’s license.
• Demonstrated commitment to promoting an inclusive environment reflecting the diversity of our students, employees, and donors, where every individual feels respected and valued.

PREFERRED QUALIFICATIONS

• Experience with donor management software.
• Experience with donor cultivation and community partnership development.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000107174

The Director of Development and Community Engagement is responsible for advancing the mission of Ivy Tech Community College at its Lake County campus through strategic fundraising, relationship management, and donor stewardship. Reporting to the Executive Director of Resource Development, this role supports efforts to secure philanthropic support from individuals, corporations, and foundations to fund scholarships, programs, capital priorities, and strategic initiatives.

Location: This is an in-person opportunity and remote work is not available. The position is primarily located in East Chicago.

Pay Range: $65,000 - 75,000 per year

Key Responsibilities:

Fundraising Leadership:
Develop and execute comprehensive fundraising strategies with the Executive Director of Resource Development to meet annual and campaign goals, focusing on major gifts, corporate and foundation partnerships, and annual fund contributions.

Donor Relationship Management:
Identify, cultivate, solicit, and steward a portfolio of major gift prospects and donors, including Grantmakers.  Build strong, long-term relationships that align donor interests with College and Foundation priorities.

Collaboration and Partnership:
Work closely with campus leadership, faculty, and staff to identify funding priorities and craft compelling philanthropic opportunities.

Stewardship and Reporting:
Ensure donors receive timely updates, reports, and recognition for their contributions. Coordinate stewardship plans to strengthen donor engagement and retention.

Event and Campaign Support:
Support the planning and execution of fundraising events, donor recognition gatherings, and special campaigns, including Ivy Tech Day, the Annual Spring Event and the Annual Chancellors’ Scholarship event.

Data and Compliance:
Maintain accurate donor records in the Foundation’s CRM system and ensure compliance with Foundation policies, IRS regulations, and best practices in fundraising.

Team Engagement:
Participate actively in statewide Foundation initiatives and share best practices with peers across campuses to enhance overall fundraising effectiveness.

EDUCATION AND EXPERIENCE

• Bachelor's degree required.

• A minimum of 3–5 years’ experience in fund development, grant writing, and/or fundraising event planning.

• Proven experience in cultivating and managing relationships with executive leaders, donors, and community partners.

• Proven experience in successful grant writing.

• Strong communication, organizational, and interpersonal skills.

• Ability to manage multiple projects simultaneously and work independently.

• Excellent writing and editing skills, with a keen eye for detail.

• Proficiency with donor management software is preferred.

OTHER REQUIREMENTS

• Must be able to work independently and be self-motivated.

• This is an in-office position; remote work is not available. The primary work location will be the East Chicago location of Ivy Tech Lake County.

• Ability to travel as needed, including evening and weekend work, throughout the Lake County service area. Occasional travel to Indianapolis, other campuses around the state of Indiana, and locations in Cook County, Illinois may be required.

• Must possess and maintain a valid driver’s license.

• Demonstrated commitment to promoting an environment where every individual feels respected and valued.

PREFERRED QUALIFICATIONS

• Experience with donor management software.

• Experience with donor cultivation and community partnership

Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000107145

Job Title: Director of Digital Marketing
Location: Indianapolis - Downtown Campus
Job Type: Full-time
Classification: E-2
Salary Range: $65,000 - $70,000 (based on experience)
Reports To: Executive Director, Marketing & Communications
Supervision Given: Potential to manage future staff or student interns.

Who We Are:
We are an open-access college that fuels Indiana’s economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed. We are “higher education at the speed of life!”

Our Values:
• Empathy: We stand with our students, partners, and communities.
• Integrity: We treat all with dignity and respect.
• Accountability: We deliver on our commitments.
• Agility: We innovate, iterate, and transform.
• Connectivity: We connect with partners to strengthen communities and ensure student success for all.

General Purpose and Scope of Position:

At the direction of the Chancellor Ivy Tech-Indianapolis, this position is part of the Indianapolis Marketing and Communications team.

The Director of Digital Marketing will take the lead in developing successful, long-term digital marketing strategies for our Indianapolis campus. They should possess in-depth marketing experience and a passion for digital technologies. They will work closely with different teams to ensure consistency through all digital marketing channels and with internal teams and agency partners to effectively and efficiently drive online conversions.

They are responsible for producing creative video, photography, social media content, emails, and digital marketing strategies to engage the campus community, current and prospective students and their families, stakeholders across the service area, and the many audiences interested in the activities of Ivy Tech-Indianapolis.

The Director of Digital Marketing should provide forward-thinking ideas and will oversee the management of the Indianapolis campus’ website pages, social media (organic and paid), email campaigns, paid digital advertising, and blogs and events as they pertain to digital implementation.

Required Skills & Competencies:

• Technical Skills: Proficiency in Microsoft Outlook, website content management systems, Search Engine Optimization (SEO), Google Analytics, email marketing platforms (e.g. MailChimp, Salesforce Marketing Cloud), social media management tools (e.g., Hootsuite), and working use of a project management software (e.g. Workzone).
• Communication Skills: Strong verbal and written communication, with a knowledge of editorial standards and Associated Press style.
• Creativity & Visual Design: Demonstrated ability to create compelling digital content with a focus on multimedia storytelling.
• Project Management: Experience managing multiple digital projects with tight deadlines in a fast-paced environment.
• Problem-Solving: Ability to identify challenges, develop solutions, and adjust strategies for better results.
• Interpersonal Skills: Ability to work collaboratively with diverse teams and inspire other communicators.

Preferred Skills & Qualifications:

• A strong understanding of higher education marketing trends and challenges.

The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Key Skills and Responsibilities:

• Strategic Planning & Execution
  • Develop and implement long-term digital marketing strategies that align with the campus's goals.
  • Set measurable KPIs for digital campaigns and continuously monitor and optimize performance.
  • Innovate and lead digital campaigns across multiple platforms (web, social media, email, video, etc.).
• Digital Marketing Expertise
  • Manage paid and organic social media campaigns on platforms such as Facebook, Instagram, Snapchat, etc.
  • Create targeted, lifecycle-based marketing programs (lead generation, retention) for prospects and students.
  • Utilize digital tools such as SEO, Google Analytics, and social media management platforms like Hootsuite to drive performance.
• Creative Content Development
  • In collaboration with the Director of Content Marketing, oversee the creation of digital content, including video, photography, social media posts, emails, and blogs, that engage current and prospective students and stakeholders.
  • Guide teams to produce engaging multimedia stories with a strong visual aesthetic, ensuring content is optimized for mobile and digital platforms.
• Project Management & Collaboration
  • Work collaboratively with marketing, IT, and other internal teams to ensure synchronization across all digital efforts.
  • Manage budgets for all digital marketing initiatives and track ROI to propose optimization strategies.
  • Lead or assist in the coordination of events, ensuring digital marketing strategies are incorporated.
• Technology & Innovation
  • Stay current with emerging digital trends, tools, and technologies to enhance marketing efforts and improve productivity.
  • Utilize tools like Salesforce Marketing Cloud to manage campaigns and automate processes.
• Reporting & Analysis
  • Analyze digital marketing metrics to measure campaign success and adjust strategies accordingly.
  • Provide regular reports on digital metrics and campaign performance to stakeholders, identifying areas for improvement.
• Leadership & Supervision
  • Potentially manage a future team member(s) and/or student interns.
  • Communicate effectively with internal and external stakeholders to address challenges and scope creep in projects.

Required Education & Experience:

• Education: Associate or bachelor’s degree in marketing, advertising, communications, or a related field.
• Experience: 3-5+ years of experience in digital marketing, including hands-on experience with web pages, email marketing, social media, video content, and digital advertising.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000106828

The Ivy+ Career Link Employer Consultant provides leadership for workforce training initiatives and business and industry partnerships to advance the development of and enrollment in college-ready programs for business and industry. Aligns vision, strategy, short and long-range goals, and the operating requirements to ensure workforce programs, career technical education, and workforce initiatives meet the changing needs of our students, community, and businesses. Serves as a strategic partner to develop deep, collaborative partnerships with area employers to understand their specific market and individual training, education, and workforce pipeline needs. Reports to the campus Executive Director of Ivy+ Career Link and works collaboratively with Career Coach, Talent Connections Manager, Academic Advisors, Deans, K-14 Lead, and other leaders to develop work plans tied to College metrics and ensure services and products meet or exceed customer expectations.

MAJOR RESPONSIBILITIES:

Partners with campus Executive Director of Ivy+ Career Link and Systems Office AVP of Employer Connections to build out campus strategy related to employer connections and training/completions metrics.

Integrates the alignment of workforce pipeline strategies including apprenticeship, internship, work-and-learn, and placement programs in support of students and local industry in partnership with Talent Connections Manager.  Responsible for marketing, enrollment, data management and analysis, and assisting in the design and development of programs. 

Monitors and responds to demand-driven needs and skills gaps within key economic sectors of the campus service area for workforce alignment, development, and training and education purposes.

Establishes, maintains, and cultivates positive, collaborative partnerships with employers. Provides meaningful consulting services focused on employer needs. Actively listens to and engages employers to assist in realizing the full scope and depth of their needs.

Implements demand-driven, voice-of-the-customer (VOC) processes to co-develop workforce programs and products. Provides data and information from the Department of Workforce Development and other agencies as well as rich customer data, to align with workforce needs as a support to employers.

In collaboration with the Executive Director of Ivy+ Career Link, builds a common vision for the campuses to all internal and external stakeholders.

Collaborates with College faculty and staff to implement credit and non-credit workforce development programs that meet community needs based on high wage, high demand occupations to develop talent pipelines for employers.          

Participates in local business organizations to further develop understanding of markets and communities to build relationships with employers, community organizations, and economic development partners. Serves as the central point of contact for private or public entities seeking information, resources, and solutions for workforce training and development.

Supports K-14 pipeline development, Achieve Your Degree (AYD), apprenticeship, and other workforce pathways to create seamless employer connections.

Works collaboratively with K-14 lead in promoting dual credit, youth options, open houses and campus events within all the school districts the campuses serve to support the workforce talent pipeline.

Shares relevant employer information and contacts within the Ivy+ Career Link and others related to campus employer connections through Salesforce, Google Docs, and monthly meetings with the workforce team, campus Executive Director of Ivy+ Career Link, Career Coach, and Talent Connection Manager. Participates in related annual summits and/or retreats. 

Interacts with marketing department to create awareness of credit and noncredit educational services for business/industry in conjunction with academic affairs and ensures the most up to date skills training offerings are posted to the skills training marketplace.

Assists program chairs/Deans with the recruitment and development of school specific advisory boards.

Develops and presents program proposals and grant applications by drawing from the College subject matter experts and in collaboration with the academic dean, department chair, as appropriate, to ensure compliance with state, federal, and accreditation requirements.

Participates in training, education, and professional development activities as necessary to stay current with the skills and knowledge required to perform the duties of the job.

This is not to be construed as an exhaustive list.  Other duties logically associated with this position may be assigned.  All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

EDUCATION AND EXPERIENCE:  Bachelor’s degree required; Master’s preferred.

A minimum of three (3) years related experience in in direct strategic and consultative sales required. 

Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued. 

Demonstrated skills and abilities to concurrently manage numerous tasks, some with conflicting priorities required. 

Must have excellent oral and written communication, interpersonal, and organizational skills. 

Commitment to student learning outcomes, staff development, and diversity required.

Must be able and willing to travel to and from campuses and professional development activities. 

Ability to work within an entrepreneurial framework and scale a large project required.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000106465

The Executive Director of Grants and Development provides strategic leadership to advance Ivy Tech Foundation’s philanthropic goals through cultivation and stewardship of major gift donors and the development of competitive grant proposals. This role is responsible for building and managing a portfolio of major donors, corporations, and foundations; leading grant acquisition efforts; and collaborating across the College and Foundation to align funding opportunities with institutional priorities.

Major Responsibilities:

Grant Development & Management

• Identify corporate and foundation grant opportunities that align with Ivy Tech’s priorities.

• Lead the preparation, writing, and submission of competitive grant proposals.

• Collaborate with faculty, staff, and administrators to develop strong grant applications.

• Ensure compliance with grant requirements, reporting, and stewardship obligations.

Major Gifts & Donor Relations

• Develop and manage a portfolio of major gift donors and prospects, including individuals, corporations, and foundations.

• Cultivate, solicit, and steward donors to secure major gifts in support of Ivy Tech’s mission and strategic initiatives.

• Partner with Foundation leadership and college executives to identify and articulate funding priorities for donor engagement.

• Plan and implement strategies for prospect research, relationship building, and donor recognition.

Leadership & Collaboration

• Serve as a strategic partner within the Foundation to advance comprehensive fundraising initiatives.

• Represent Ivy Tech Foundation at external events, cultivating relationships with key stakeholders.

• Collaborate with College Sponsored Programs Office to ensure grant submissions are aligned College policies.

• Monitor overall grant program activities, progression, and implementation including timeline management, fund reports, and reporting requirements.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Supervision Received: Vice President of Philanthropy

Supervision Given: Grant Writers (as applicable)

Hire Salary: $80,000-$90,000 dependent on education, experience, competencies and skills.

Education, Experience, and Other Requirements:

• Bachelor’s degree required; Master’s degree preferred.

• Minimum of 5 years of progressive fundraising and grant development experience.

• Demonstrated success in securing major gifts and competitive grants.

• Strong written and verbal communication skills with the ability to engage diverse stakeholders.

• Proven ability to manage multiple projects, meet deadlines, and lead teams.

• Knowledge of fundraising databases (e.g., Salesforce or similar CRM) preferred.

• Ability to think strategically and translate vision into action.

• Responsible management of confidential information and cash transactions.

• Relationship-building and interpersonal effectiveness

• Persuasive communication and presentation skills

• Collaborative leadership and team management

• High ethical standards and commitment to Ivy Tech’s mission

• Must be able to build consensus among diverse campus groups and influence without direct authority for the overall success of the organization.

• Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000106921

Provide customer service, data entry, and collateral material development support to Career Coaches, Employer Consultants, Executive Director, Ivy+ Career Link, and Talent Connection Manager,

**CURRENT IVY TECH STUDENTS ONLY**

$15 HOURLY

• Provide excellent in-person and telephone customer service to employers, staff, and students
• Enter data using various computer software including Microsoft Word & Excel, HireIvy,
• Assist with development of Career Link marketing templates and materials
• Collaborate and cooperate with department staff
• Basic clerical and filing requests

• Enrolled in at least six credit hours at Ivy Tech Community College
• Maintain Satisfactory Academic Progress as determined by the financial aid
• Must have current Free Application for Federal Student Aid (FAFSA)
• Must have financial need as determined by the financial aid office

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000104086

Job Title: Advising Center Front Desk Administrative Assistant
Location: Indianapolis
Job Type: Full-Time
Classification: N-4
Salary Range: $15.00-$17.00/Hour (Based on experience)
Reports To: Executive Director of Advising

*All Applications must include a Resume and a Cover Letter

Who We Are:

We are an open-access college that fuels Indiana’s economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed. We are “higher education at the speed of life!”

Our Values:

• Empathy: We stand with our students, partners, and communities.
• Integrity: We treat all with dignity and respect.
• Accountability: We deliver on our commitments.
• Agility: We innovate, iterate, and transform.
• Connectivity: We connect with partners to strengthen communities and ensure student success for all.

About the Role:

Perform a variety of tasks focused on student success along with general office tasks involving frequent public contact and frequent phone and computer use. As the front desk administrative assistant, serve as the first contact for all visitors to the advising center. Must possess excellent analytical skills, strong verbal and interpersonal communication, energy, enthusiasm, the ability to de-escalate and problem-solving capabilities.

Key Responsibilities:

The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

• Serve as the first point of contact for all students and visitors interacting with the academic advising center in person and via phone.

• Assist students with registering for classes, making appointments, and navigating MyIvy

• Assist staff, faculty, and the public with questions regarding the enrollment and registration process, FERPA laws, and other college policies.

• Ensure that all activities are conducted within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).

• Perform assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner and with minimal supervision.

• Assist and support advisors as needed with administrative tasks including put not limited to event planning, communication with students, faculty, and staff.

• Work with advisors to communicate often and effectively with students, maintaining consistent and positive contact.

• Engage consistently and effectively with all offices on campus including but not limited to enrollment, registrar, financial aid, student success, counseling center, and bursar.

• Order and monitor office supplies

• Assist with planning and implementing all advising events for new and continuing students.

• Work all New Student Advising and Orientation events throughout the year by entering student information and welcoming students to campus in a friendly and patient manner.

Education & Experience:

Advanced level knowledge, skills and abilities attained through two years of specialized postsecondary education/training or technical/industry certification in a specific area or substantial related experience.

While formal education or certifications may be beneficial, or even required for certain positions, what we need are candidates who can demonstrate the practical skills and experience necessary to excel in this role. A proven track record of administrative assistant skills will be prioritized.

Why Join Us?

• Opportunity to work on innovative and impactful projects.

• Collaborate with a team of skilled professionals.

• Competitive compensation and benefits package.

• Continuous learning and development opportunities.

Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.

*All Applications must include a Resume and a Cover Letter

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000106919

The Lead reports directly to the Executive Director of Public Safety and Emergency Preparedness (PSEP) in providing day-to-day supervision, oversight, and leadership for public safety and emergency preparedness for the campus. The Lead works collaboratively with the Chancellor, the Executive Director of Public Safety and Emergency Preparedness, the Executive Director of Emergency Management and Continuity, the Executive Director of Clery Compliance, and other key campus stakeholders.

Major Responsibilities:

• Assists in the recruitment, selection, retention, and development of campus Public Safety staff.
• Provides direct supervision to campus Public Safety staff.
• Works with the Executive Director of Emergency Management and Continuity to implement comprehensive emergency management and business continuity plans and practices on campus.
• Works with the Executive Director of Emergency Management and Continuity, Chancellor, and campus leadership to plan, draft, and execute progressive Homeland Security Exercise and Evaluation Program compliant drills and exercises.
• Works with the Executive Director of Clery Compliance to ensure campus compliance with the Clery Act.
• Collaborates with Chancellor and the Executive Director of Public Safety and Emergency Preparedness to establish a threat and risk based front-line security staffing plan.
• Acts upon guidance, in line with PSEP standards, for physical security including but not limited to surveillance camera systems and electronic access control.
• Provides PSEP leadership during campus crisis or emergency and liaise with Executive Director of Public Safety and Emergency Preparedness.
• Meets regularly with campus safety committee to identify and address safety concerns and issues relating to safety on campus.
• Serving as a model for strong leadership, develops and supports the Campus culture of team collaboration and commitment to delivering high quality services and outcomes, by being student- and employee-centered.
• Assists in maintaining campus emergency notification systems.
• Works with facilities in scheduling and coordinating events when public safety is needed.
• Meets regularly with AWARE Team.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Qualifications

Associate’s degree required, Bachelor’s preferred.

A minimum of 2 years of related experience showing a progression of responsibility and supervision, preferably in post-secondary education.

Must be adept at resolving individual and group conflicts, and must have excellent written and oral communication skills.

Must possess excellent organizational, planning, evaluation, and interpersonal skills.

Ability to partner well with colleagues both in and outside of the organization.

Must have the ability and willingness to travel within the state for work and occasional out-of-state travel for appropriate professional development.

Ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000105906