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POSITION PURPOSE: Provide quality and engaging instruction in all delivery methods and formats within specific academic or workforce programs; provide timely and meaningful feedback to students regarding the mastery of the course and program learning outcomes; engage students outside of class in support of the curriculum and co-curriculum; provide institutional support and community service; participate meaningfully in student retention and completion initiatives; support the College’s mission and strategic plan initiatives; conform to campus expectations of faculty performance and engagement.

ESSENTIAL FUNCTIONS:          

I.          INSTRUCTION 

Deliver assigned classes using pedagogy and technology to support student learning and follow college loading policy, course objectives, and program learning outcomes. Design and assist in skills training development and delivery.  Develop and maintain curriculum and supporting course materials in keeping with course objectives and program learning outcomes. Maintain student records, attendance, grades, and other documentation as required. Manage a classroom environment conducive to student learning and in adherence to federal, state, and College safety standards and practices. Facilitate student achievement of expected program learning outcomes.  Use the Learning Management System (e.g., Canvas) to facilitate teaching, learning, assessment, and communication.

II.        RETENTION AND STUDENT SUCCESS

Provide academic-related coaching and academic monitoring to assigned student advisees in partnership with professional academic advising staff. Monitor and document student performance throughout the semester, including using technology for academic advising alerts; provide necessary interventions, including communication with students, tutoring and other academic supports, and referrals to appropriate college resources. Maintain posted office and student engagement hours following campus expectations and the faculty loading policy in the Academic Support and Operations Manual (ASOM 7.2).  Promote and assist in student recruitment, retention, and successful completion of programs, including outreach to students by phone, technology tools, and other electronic means.

III.       PROFESSIONAL DEVELOPMENT 

Participate in professional development activities that may include scheduled training, time spent onsite in related businesses and industries, and self-study to advance instructional and technical skills and current knowledge within the field of study. Participate in scholarly activities related to the discipline/focus, in fulfillment of annual performance plans, and as required for certification and licensure. Stay current in contemporary pedagogy, digital technology, and other technology related to teaching that best supports student learning.

IV.       COMMUNITY RELATIONS AND BUSINESS OUTREACH

Participate in community service activities on behalf of the College to advance its relationships within its service area as appropriate for the school/College. Develop community/industry/business contacts to advance college relationships within the service area as appropriate in the department and division.

V.        INSTITUTIONAL SUPPORT

Provide institutional support as requested by the college administration, such as participation on committees and task forces, projects related to college and program accreditations, and grant-related projects. Support and engage with Ivy+ Career Link and The Office of Development (Ivy Tech Foundation).  Provide support to the college’s dual credit/dual enrollment initiative. Ensure arrangements are made for appropriate facilities, materials, and equipment to deliver course content. Attend commencement and participate as assigned by campus administration. Participate in college/campus-wide meetings and departmental/division/faculty meetings. Participate in career service and alums activities. Adhere to college and campus academic policies.

MINIMUM QUALIFICATIONS:  Must have a strong working knowledge of current technologies appropriate to the area of instruction and faculty credentials as outlined in the ASOM 7.1, as applicable to the specific field of instruction. Conducts all activities with an appreciation, respect, and promotion of the diversity of people, styles, and views. 

A qualified faculty member for the welding program meets the discipline standard through one of three routes:

● Possesses an earned baccalaureate or higher degree from a regionally accredited institution in technology, engineering, engineering technology, or an earned baccalaureate or higher degree directly related to the program’s discipline and

• Possesses any specialized certifications required for the class being taught as indicated in the Curriculum of Record (COR) and 

• Two years of directly related work experience that is specifically linked to the competencies listed in the Curriculum of Record (COR)

or

●  Possesses an earned baccalaureate or higher degree from a regionally accredited institution, possesses any specialized certifications required for the class being taught as indicated in the Curriculum of Record (COR), and

• Five years of directly related work experience that is specifically linked to the competencies listed in the Curriculum of Record (COR)

or

• Possesses an earned associate or higher degree from a regionally accredited institution directly related to the program’s discipline and

• Possesses any specialized certifications required for the class being taught as indicated in the Curriculum of Record (COR) and

• Three years of directly related work experience linked explicitly to the competencies listed in the Curriculum of Record (COR).

The above list of duties is not to be construed as exhaustive. Other duties logically associated with the position may be assigned. 

PREFERRED QUALIFICATIONS:

• Preference will be given to candidates with teaching experience in higher education

• Experience with Microsoft Office: Outlook, Word, Excel, and Teams

• Willingness to teach evenings, virtually or in person

• Experience in curriculum design/development

• Experience with virtual meetings, i.e., Teams and Zoom meetings

• Experience teaching or training entry‑level learners in hands‑on welding environments

• Demonstrated proficiency in SMAW, GMAW, and GTAW welding processes, with the ability to deliver instruction in a lab‑focused setting

• Possession of AWS certifications in relevant welding processes or a strong willingness to obtain such certifications within the first year of employment

• Experience in maintaining welding lab equipment, identifying maintenance needs, and communicating supply or consumable needs to support staff

• Strong understanding of weld safety practices, lab organization, and best practices for managing an active instructional welding environment

• Experience supporting learners in preparation for industry-recognized welding certifications

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000107321

General Purpose and Scope of Position
The Workforce and Development Administrative Assistant provides comprehensive administrative, operational, and customer service support to both the Development/Foundation office and the Workforce & Career Services department. This position updates and maintains CRM and student/employer databases, processes gifts and acknowledgements, assists with departmental events and training programs, coordinates logistics, and ensures smooth daily operations. The role requires strong communication, professionalism, and attention to detail while supporting students, donors, employers, and campus partners.

Major Responsibilities

• Demonstrate a strong customer service and student advocacy mindset characterized by approachability, adaptability, professionalism, and commitment to problem-solving.
• Create an inclusive environment where all individuals feel valued and supported.
• Go beyond surface-level answers to identify root causes of issues and resolve questions efficiently and respectfully.
• Provide accurate and timely data entry of constituent records in the statewide Foundation CRM database, including data input, cleanup, reporting, and analysis.
• Process gifts and gift acknowledgements in a timely and accurate manner.
• Assist with marketing, communications, mailings, and general departmental outreach. Support planning and implementation of Development/Foundation special events.
• Maintain confidentiality and follow all FERPA and Foundation guidelines.
• Serve as the main point of contact for the office, including receptionist duties, answering phones, greeting visitors, and monitoring the department email inbox.
• Schedule rooms, AV equipment, resources, and support logistics for training programs and departmental events.
• Coordinate room set-up and tear-down for classes, meetings, and events.
• Prepare, distribute, and maintain class materials, contracts, and departmental correspondence.
• Maintain accurate files and records in compliance with policy and audit standards.
• Support registration, billing, purchasing, and related processes through the Business Office, Registrar, and other internal systems.
• Input and manage student/employer data in systems such as Salesforce, Banner, and other platforms used by the department.
• Generate routine and custom reports using Salesforce, Lightcast, and additional tools as needed.
• Track grades, certifications, attendance, and participation records.
• Maintain supply inventory and ensure classrooms and training areas are ready for instruction.
• Support adjunct faculty, trainers, and department team members.
• Assist with departmental tasks, community engagement activities, and events.
• Complete errands or office-related tasks as needed.

• Represent the college and departments professionally in all interactions.
• Perform other duties logically associated with the role as assigned.
• Maintain compliance with college policies, FERPA, and confidentiality requirements.

Required Qualifications

• High school diploma or GED.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Strong oral and written communication abilities.
• Excellent organizational skills with attention to detail and follow-through.
• Ability to prioritize, manage multiple tasks, and work independently or as part of a team.
• Strong interpersonal skills and a professional image.
• Demonstrated ability to maintain confidentiality.
• Customer service orientation and ability to work effectively with diverse populations.
• Technological proficiency and willingness to learn new systems.
• Experience in a nonprofit, higher education, or professional office environment preferred
• Experience with CRM systems, Salesforce, Banner, or similar databases
• Some travel may be required

Reporting Structure

This position reports to the Vice Chancellor of Workforce & Development.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108398