Job Title: IT Tutor
Location: Indianapolis Campus
Job Type: Part-time
Salary Range: $18/hour
Schedule: Up to 15 hours/week, including evenings and weekends as needed
Reports To: Assistant Director of the Math and Science Resource Center

Who We Are:
We are an open-access college that fuels Indiana’s economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed. We are “higher education at the speed of life!”

Our Values:
• Empathy: We stand with our students, partners, and communities.
• Integrity: We treat all with dignity and respect.
• Accountability: We deliver on our commitments.
• Agility: We innovate, iterate, and transform.
• Connectivity: We connect with partners to strengthen communities and ensure student success for all.

About the Role:
We’re seeking a motivated and knowledgeable IT Tutor to support students in School of Information Technology (IT) courses. This position involves providing in-person and virtual tutoring in a supportive, inclusive environment that fosters academic growth. This position will provide one-on-one and group tutoring sessions, assist with workshops, and contribute to maintaining a welcoming learning space. An ideal candidate will have completed and excelled in foundational IT courses, demonstrate strong communication and problem-solving skills, and show a genuine passion for student success.

Required Skills & Competencies:

1. Subject Matter Expertise

• Proficiency in introductory School of IT course content (Informatics and Data Visualization; Database Management and SQL; Software Development including Python, C++, C#, Java and JavaScript; IT Support Fundamentals; Network Fundamentals and Infrastructure).

2. Tutoring & Problem-Solving Skills

• Ability to think critically, identify student concerns, and address root challenges in a timely manner.
• Familiarity with and/or hands-on experience tutoring, teaching, or coaching others through learning and skill development processes.
• Support students with patience, clarity, and structured problem-solving.
• Willingness to engage beyond surface-level answers to ensure deep understanding.

3. Communication

• Strong oral and written communication skills, with the ability to articulate ideas clearly to diverse audiences, provide non-judgmental feedback, and build positive rapport with others.
• Ability to demonstrate strong customer service and student advocacy skills.

4. Learning Environment Management Skills

• Proven experience in collaborating effectively with diverse teams to achieve common goals.
• Ability to manage multiple priorities / assistance to multiple students in a dynamic and fast-paced environment.
• Ability to maintain an inclusive, clean, and student-centered environment.

5. Technology Proficiency

• Comfortable with basic computer operations and troubleshooting.
• Familiarity with Zoom and other virtual instruction tools.
• Knowledge of learning platforms and productivity tools (Canvas, Microsoft Suite, Google Suite

6. Organizational & Professional Skills

• Ability to accurately record details for reporting purposes.
• Proven experience maintaining reliable and professional behavior.

Preferred Additional Skills:

• Successful completion of advanced (200+ level) IT coursework preferred.
• Familiarity with tutoring best practices.
• Experience teaching or tutoring IT content at the secondary or college level, customer service, or similar environments.
• Ability to demonstrate a positive attitude of approachability and adaptability.

Key Responsibilities:

The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

• Tutor students one-on-one or in small groups in-person and virtually.
• Lead or assist with group study sessions and workshops.
• Track and document student interactions for outcome reporting.
• Apply strong problem-solving skills to address student questions effectively.
• Collaborate with staff and other tutors to support student success initiatives.
• Promote a safe, friendly, and positive learning environment.

Education & Experience:

Candidates who can demonstrate the practical skills and experience necessary to excel in this role. A proven track record of tutoring, teaching, or coaching others through learning IT content and computer-related processes will be prioritized.

Skills/Qualifications:

In search of candidates who can:

• Help students succeed in IT coursework.
• Develop professional skills in communication, instruction, and problem-solving.
• Gain valuable experience in higher education and IT education support.
• Work in a collaborative, supportive, and inclusive team environment.

Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000106982