The Ivy Cares Coordinator supports the daily operations and programming of Ivy Cares, ensuring students have access to essential resources that remove barriers to academic success. This position manages the campus food pantry, coordinates emergency aid support, and assists with seasonal initiatives such as holiday assistance programs, donation drives, and resource events. The coordinator works closely with students, faculty, and staff to deliver responsive, compassionate support services.

Major Responsibilities

Food Pantry Management

• Oversee daily operations of the Ivy Cares Food Pantry
• Manage inventory, ordering, and donation tracking
• Coordinate food drives and pantry supply management
• Ensure pantry organization, food safety, and student accessibility
• Recruit and supervise student workers or volunteers supporting pantry operations

Emergency Aid & Student Support

• Serve as a team member on the Emergency Aid review team
• Assist students with emergency aid applications and resource navigation
• Maintain confidential documentation and program records
• Connect students to campus and community support services

Holiday & Seasonal Programming

Assist in coordinating Ivy Cares seasonal initiatives including:

• Angel Tree / Holiday Assistance Program
• Thanksgiving Basket Distribution
• Trunk or Treat
• Campus donation drives and resource campaigns

Responsibilities include:

• Application management
• Volunteer coordination
• Event logistics and distribution planning

Program Coordination

• Support Ivy Cares events and outreach initiatives
• Assist with resource fairs and student engagement activities
• Maintain program data and participation tracking
• Help prepare reports demonstrating student impact and program outcomes

Administrative Support

• Maintain accurate program records and student usage data
• Support marketing and awareness efforts for Ivy Cares services

Additional Responsibilities

Perform other duties as assigned to support the mission and operations of Ivy Cares.

Education and Experience

• Education: Associate’s Required. Bachelor’s degree preferred in education or related field.
• Experience: Two years of professional experience in a higher education setting, preferably in student support services.

Required Skills

• Strong interpersonal and relationship-building skills.
• Ability to manage multiple priorities
• Excellent written and verbal communication skills.
• Commitment to student-centered, equitable service delivery.
• Professional judgment in handling sensitive student matters.

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Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Job ID: JR0000108059