Ivy Tech Community College, Southeast Indiana
E-mail
GENERAL USAGE
Ivy Tech Madison is on the state-wide Exchange system. All full time employees use Microsoft Outlook at their computer station; all part time employees use Outlook Web Access (OWA). Any full time employee may also use OWA. OWA is accessible from any Internet connection. To access OWA, visit https://owa.ivytech.edu or log into Campus Connect and click on the e-mail icon in the top right corner. Use your Campus Connect username and password. You must have a valid working Campus Connect account! For help with Campus Connect accounts,  please visit the Campus Connect help page.

All employees must use the Ivy Tech e-mail account for all Ivy Tech e-mail correspondences. Use of other e-mail accounts is prohibited.

MAILBOX LIMIT
All users have a 300MB limit on mailboxes. You will begin receiving messages from System Administrator in your inbox with one of the messages below. Note that if you allow your mailbox to exceed 300 MB, you will not longer be able to send or receive e-mail.

  • When a user's e-mail usage exceeds 250 MB, the user will begin receiving warnings that they are approaching their e-mail quota.
  • When a user's e-mail usage exceeds 275 MB, the user will continue receiving e-mail warnings, but now the user can only receive e-mail.
  • When a user's e-mail usage exceeds 300 MB, the user will continue receiving e-mail warnings, but now the user can no longer send or receive e-mail.

If it is determined that a user requires a larger e-mail quota, then the request and justification must come from the user's Chancellor to the Chief Technology Office for approval.

JUNK E-MAIL
Check the junk e-mail folder often to ensure you do not miss wanted messages. By default the junk e-mail filter is enabled. To disable:

Using Outlook

  1. From the menu bar, select Actions
  2. Junk E-mail
  3. Junk e-mail Options,
  4. select No automatic filtering

Using OWA

  1. From the bottom left of the screen, select Options
  2. Scroll down to Privacy and Junk E-mail Prevention
  3. Remove Filter E-mail

NEED HELP?
To request one-on-one instruction or to report a problem:

  1. E-mail madison-helpdesk@lists.ivytech.edu – include all of your contact information
  2. Call 265-2580 ext HELP (4357)
  3. Stop by room 1255