Help Information and Contacts

The Ivy Tech Help Desk provides a contact for students, faculty and staff who have questions or problems regarding technology support issues.

Before you contact us, please have the following information ready:

  • Legal first and last name
  • User ID/system ID/C number
  • Ivy Tech e-mail address (if known) and an alternate e-mail address
  • Area code and phone number
  • Location (home campus)
  • Any error messages received, detailed description of your issue

To submit a help request:

  • Enter a ticket online HERE
  • Call 888-IVY-LINE (888-489-5463) option 4
  • Stop at the helpdesk window during normal business hours for emergency needs
    • Madison window: room 1255
    • Lawrenceburg window: room 427
    • Batesville window: room 1030