The Ivy Tech Service Desk was designed to provide a single point of contact for students and faculty who have questions or problems with our Online Services. Our staff is committed to helping you find solutions to your online technology support issues.
Service Desk hours (Eastern time)
Tuesday - Thursday 7 a.m. - 10 p.m.
Friday 7 a.m. - 12 a.m.
Saturday - Monday 24 hour availability
Service Desk requests received after hours will be processed the next business day.
Contact Us
Toll Free Telephone: 1-877-IVY-TECH (1-877-489-8324)
Online Service Desk request form
Email: helpdesk@ivytech.edu
Having problems with Campus Connect?
1. I cannot access campus connect at https://cc.ivytech.edu ; I keep getting a pop up window error message - Campus Connect uses a pop up window to determine which web browser you are using.
If a pop-up blocker software is installed, you must let it know that Campus Connect is safe and that the windows can pop-up.
If you still can not view certain Campus Connect windows, turn the pop-up software off.
2. I tried access Campus Connect and I get a Java error - Java must be enabled to access Campus Connect.
3. I don't know my username or password - To setup your account, locate your username or reset your password, visit https://cc.ivytech.edu and click on the appropriate link on the main page:
First time users start here.
Forget your password?
