Ivy Tech Community College, Richmond
Faculty/Administrative Support (FAS)
Service Receiver’s Survey
2008/2009 Academic Year

Please evaluate the services provided by the Region 09 Faculty/Administrative Support Office, per established guidelines with regard to the following duties:

Job Order Requests:

  • Desktop publishing
  • Word processing,
  • Copying
  • Typing
  • Emergency requests

Switchboard:

  • Communication skills
  • Messages

Mail Handling:

  • Incoming
  • Outgoing
  • Bulk mailings

FAS members include:

Jacqueline Bell, Linda Foley, Lisa Holman, and Brenda Warren

5 = Far exceeds that expected
4 = Exceeds that expected
3 = Fully Satisfactory
2 = Satisfactory in most areas
1 = Unsatisfactory

Technical Knowledge/Skills: 5 4 3 2 1 N/A
Professionalism: 5 4 3 2 1 N/A
Attention To Detail: 5 4 3 2 1 N/A
Appropriate Communication Flow: 5 4 3 2 1 N/A
Accuracy: 5 4 3 2 1 N/A
Timeliness (per established guidelines): 5 4 3 2 1 N/A
Cooperativeness: 5 4 3 2 1 N/A
Supportiveness: 5 4 3 2 1 N/A
Comments:

Please feel free to share any suggestions or concerns throughout the year.

(Complete this survey by April 10, 2009)