What is the Nelnet Business Solutions Program?
| Nelnet Business Solutions (NBS) provides a payment program used by institutions across the country. They have been in the tuition management business for 15 years. For more information about NBS you may review their website at www.nelnetbusinesssolutions.com. |
Why should I sign up for Nelnet Payment Plan?
- Easy and convenient online sign up
- Payments automatically taken from your bank account or credit card, thus you don't have to worry about manually making a payment
- A variety of payment plans available
- One stop shop-you can register and sign up to pay at the same time
- No interest payments
- Do not have to go to your Business Office
- No standing in lines at your campus Business Office
- Can pay by credit card, your savings account, or your checking account
- Don't worry about being dropped from classes
- No credit checks
- Ability to set up parents or other responsible party to pay
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Is there a cost to enroll in the program?
| Yes. There is a $25 per semester non-refundable enrollment fee, payable by ACH, credit/debit card. |
How do I enroll?
- Login to Campus Connect
- Click the Set up Payment Plan link in the My Ivy Tech channel
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If payments are made automatically from my bank account or charged to my credit card, does that mean NBS or the institution on this contract has direct access to my account?
| No. This is a common misconception about automatic payments. No one other than you and your financial institution has access to your account. When you arrange to make an automatic payment through NBS/American Card Services, you authorize a specific payment amount to be paid by your bank or credit card company on a specific date. |
When will my payments begin?
| Down payment is due at the time you sign up for the payment plan. Monthly payments will be processed on the 20th of each month (according to the plan option you selected). |
Can I pay the total contract amount in one payment?
| Yes. You may pay the entire contract amount in one payment. |
What happens if the payment date is on a weekend or holiday?
| If the payment date falls on a weekend or banking holiday observed by the Federal Reserve, the payment will be attempted on the next business day. Although NBS specifies the date each payment will occur it is the responsible party's financial institution that determines the time of day the payment is debited to the account (this applies to automatic bank payments only). |
What happens if a payment is returned?
| If a payment is returned, you will receive an e-mail or letter from NBS with instructions on how the returned payment will be handled. A $30 NBS Returned Payment Fee will be assessed for each returned payment. Your financial institution may also assess a fee. If a returned payment fee is returned, it will be reattempted. NBS returned payment fees are subject to change in future academic years. |
Can I make changes to my budget plan?
| Changes to your balance, payment amount, or payment date must be approved by Ivy Tech Community College. Please contact the business/bursar office to discuss your request with your campus contact. If you wish to change information pertaining to your demographics or banking information, please contact Nelnet Business Solutions at 800-609-8056 at least 2 business days prior to the payment. |
May I enroll on campus?
| Enrollment in the payment plan is available online only. If you do not have access to a personal computer, there may be public access computers on your campus or at your local public library. |
