PATIENT ACCESS SPECIALIST(Course ID: HLTH PAT1)
Have you ever wondered what qualifications are required of the individual who registers you at your local medical facility? Patient access specialists represent the front line of service to patients with focus on excellent customer service providing a positive experience. The patient access specialist must possess strong communication and telephone skills, an understanding of medical terminology and the human body as well as comprehension of the importance of the revenue cycle and medical insurance options available to patients. A clear understanding and successful transmission of information from the patient and medical insurance company guarantees prompt administration of medical treatment to the patient and quick financial reimbursement for the medical facility. This course concludes with a 'capstone' review week including preparation for the National Association of Healthcare Access Management's CHAA certification course.
To check the availability and location of this class, go to flexible registration and follow the registration steps in the right column of this page.