Frequently Asked Questions

FAQs About Tutoring

What subjects does the Center for Academic Excellence offer tutoring in?

We offer tutoring in entry level courses, general education courses, and many program-level courses. See a complete list of the classes for which we offer tutoring.


Where is tutoring offered?

See tutoring locations.


How do I make a tutoring appointment?

You have two options:

1. You may call the Center for Academic Excellence at 260-480-4262, and a staff member will help you schedule an appointment with a tutor.  If no one is available to answer the phone, please leave a voice-mail message and an employee will return your call.  Before you call, think of what days and times you can come in for tutoring. CAE’s hours of operation

2. You may also schedule an appointment by visiting the Center for Academic Excellence.


How much does tutoring cost?

Tutoring is free to students enrolled at Ivy Tech Community College of Indiana students.


How long do the tutoring sessions last?

The tutor determines the length of a tutoring session, and generally does not exceed 55 minutes.


When may I schedule an appointment? How often can I see a tutor?

Appointments are scheduled up to a week in advance for courses in which you are enrolled and in which we tutor. You may schedule one appointment per subject per week. After completing one tutoring appointment in a specific subject you may then schedule another appointment in that subject. A maximum of one appointment per week per subject is allowed, dependent on tutor schedules.


Do you tutor students not attending Ivy Tech?

No. You must be currently enrolled in the Ivy Tech course in which you wish to be tutored, and provide proof of enrollment.


Do you tutor students in preparation for taking the Accuplacer or TEAS assessment tests?

No.


What should I do to prepare for an appointment?

We ask that you attempt to understand the assignments before your appointment. This will help us recognize the areas where you need assistance. Be sure you continue attending class. Tutoring is a supplement to your in-class instruction, not a substitute.


What should I bring to an appointment?

Bring your textbook, related notes and class handouts, homework assignments, and paper, pen or pencil.


How do I cancel an appointment?

If you are scheduled for an appointment and cannot keep the appointment, we ask you to provide at least 2 hours notification. Please call us at (260) 480-4262.


What if I don't call to cancel an appointment?

Failure to cancel an appointment may result in your receiving tutoring on a walk-in only basis. For more information, please see our cancellation and no-show policy.


Do you offer tutoring on the weekends?

During fall and spring semesters, limited tutoring is offered Saturdays on North Campus in the Open Computer Lab located in Harshman Hall, Room HM1657.  We are closed on Saturdays during the summer. We are always closed on Sundays.

CAE’s hours of operation


May I bring children to my tutoring appointment?

In keeping with College policy, we cannot allow children under the age of 13 in the Center for Academic Excellence.


Frequently Asked Questions ... About Computers

Do I have to sign up to use a computer?

No. You may go to the Center for Academic Excellence and work at any available computer station.


May I reserve a computer?

No. Computers are available on a first-come, first-served basis.


If I have a problem with computer hardware or Internet access, how can I get assistance?

Simply ask any available staff member in the Center for assistance.


May I eat or drink while working at a computer?

Sorry. We cannot allow food or drink at the computers.

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May I bring children with me while I work at a computer?

In keeping with College policy, we cannot allow children under the age of 13 in the Center for Academic Excellence.