1. What are the library's hours and telephone number?
   Please click here to view the library hours and contact information.
2. How do I get to the library?
   Please click here to create a map to get directions to the campus and library.
3. May I have food or drink in the library?
   Food is allowed if kept to a minimum and not too messy. Drinks must contain spill-proof lids. Please be careful when eating or drinking around equipment or library materials. Please dispose of trash in an appropriate container.
4. Is my cell phone allowed in the library?
   If you need to bring your cell phone into the library, please ensure that it is either turned off or put on vibrate mode. Also, we ask that you take any phone conversations outside the library.
5. What is the mission of the library?
   The primary mission of the library at Ivy Tech is to provide access to materials, information, and services that supports and supplements the educational mission of the college. The library's primary users are students, faculty, and staff at Ivy Tech. The library serves as a source of instruction and assistance in the use of its resources and services.
6. The library staff invite you to visit the libraries to enjoy quiet study areas, pursue research projects, or just relax with a good book or magazine.

BORROWING MATERIALS

1. How do I borrow a book from the library?
   An Ivy Tech library card is needed to borrow books. To apply for a library card, please provide one of the following:
   1. a valid driver's license or state ID card
   2. proof of school registration
   3. your student identification number
2. Members of the local community who are not students, faculty or staff of Ivy Tech may also use the libraries. Library cards for the general public may be applied for by providing:
   1. a valid driver's license or state ID card
   2. a current piece of business mail showing address
3. If you forget to bring your Ivy Tech identification or library card with you, we may be able to access your account using either your name or student number.
4. If your card is lost, stolen or badly damaged, please tell us as soon as possible so that no one else can use it. The replacement fee is $1.00.
5. How many books may I borrow at one time? How long can I keep a book that I borrow?
   Up to 10 books can be checked out at any one time. Books are checked out for 2 weeks at a time. A book may be renewed unless another patron has placed a hold on it. Books may not be checked out over semester breaks unless you are registered for classes for the following semester.
6. Where can I return library materials when the library is closed? Can I return books to any Ivy Tech Library or do they have to be returned to the same library I borrowed them from?
   When the library is closed, please use the drop boxes located near the front doors of the library All items must be returned to the location from which it was borrowed.
7. How do I renew a book?
   Books may be renewed in one of 3 ways:
   1. visit the library in person
   2. call:
      Ivy Tech Madison at (812-265-2580 ext 4106 or 800-403-2190
      Ivy Tech Lawrenceburg at (812) 537-4010 or 800-715-1058
   3. go online to http://www.ivytech.edu/library/madison or http://www.ivytech.edu/library/lawrenceburg and follow these directions:
      1. click on IvyCat (the library catalog)
      2. click on "Patron" link at the top of the screen
      3. sign in (if you don't know your Campus Connect username and password, see the Campus Connect section)
      4. click the box to the left of each item to be renewed
      5. click on the "Renew Items" button (a new due date will to the right of each title renewed)
      6. if your items are not renewed, your renewal limit has been reached - please return the book to the library
8. Are there fines for overdue books? What if I lose or damage a book?
   Overdue book fines are $.25 per item per day. If a book is lost or heavily damaged, the replacement cost is $35.00 minimum or the cost of the book if it is greater than $35.00. PLEASE NOTE: If you fail to pay your fines and/or fees, your borrowing privileges will be suspended and you will not be able to register for classes, graduate or get a copy of your transcript until your account is paid-in-full.
9. Can I pay for library fines with a personal check or a credit/debit card?
   Checks must first be authorized by the Business Office. We are not able to accept credit or debit cards.
10. Can I check out videos or magazines?
    Some videos may be checkout but most may be used only in the library. Magazines and journals may be checked out for overnight if current(the last two issues) or for one week if not curent.
11. If you don't have the book I need, can you get it for me?
    Books and journal articles not available in our library may be ordered from other libraries at $1.00 processing charge. The delivery time varies depending on which library has the book:
    • From other Ivy Tech libraries, 3-5 days
    • From non-Ivy Tech libraries, 1-2 weeks
    Please see a librarian to arrange for this service.
12. What is the ALI Reciprocal Borrowing Program and how can I apply for it?
    ALI (Academic Libraries of Indiana) offers a reciprocal borrowing program for its member libraries. Students, faculty and staff of participating institutions (which includes Ivy Tech State College) may be granted borrowing privileges at the other member libraries.
    To apply for a card, you will need to:
    1. be in good standing
    2. provide a current Ivy Tech ID
    3. fill out a short application form available at the front desk

1. Does the library have computers with Internet?
   Yes. The computer stations in the libraries are reserved for students doing course-related library research, writing course papers and doing other course-related work.
2. PLEASE NOTE: If all of the computers in the library are in use and you are not doing course-related work, you will be asked to give up your computer if someone needs it for course-related work.
3. Can I check e-mail, play games, chat or do other non-school-related activities on the computers?
   If all of the computers in the library are in use and you are not doing course-related work, you will be asked to give up your computer if someone needs it for course-related work.
4. Can I use a computer if I'm not an Ivy Tech student, faculty member or staff member?
   Members of the local community may use the computers as long as there are workstations available for Ivy Tech students.
   If all of the computers in the library are in use, community members will be asked to give up computers if a student needs one for course-related work.
5. Do I need a special login to use the library's computers?
   Yes, you will need a log in to use any computers in the building. In Madison,current students will use their Campus Connect user name to get on to the computers. Guests must ask the library staff to log them on to the computers. Some databases may require you to log in with a password and user id that you have set up. Databases that require passwords will provide free passwords to current students. with the exception of Westlaw used in various legal related classes.
6. What is Campus Connect and how do I find out what my username and password are?
   Campus Connect is Ivy Tech State College's student portal for email, course registration, grades, transcripts, online payments, class communication, college events and other student services.
   To find out what your username is:
   1. go to the Campus Connect login page at http://cc.ivytech.edu/
   2. click on "First Time Users"
   3. enter the required information
   4. click on the Find button
7. How do I print from the computers? Just select the print choice under file or click on the printer icon found at the top of the page. The printers are located throughout the library. Please refrain from printing multiple copies of materials and from using the printers for other than class related work.
8. Are color printouts available?
   Yes, but only for class related work. Check with the library personnel to print in color.
9. Does the library have a fax machine for student use?
   Yes, for distance education students only; please see a staff member for assistance.
10. How do I connect to the library homepage, catalog and databases from home?
    You may connect to many of the library resources from anywhere off-campus by using your Campus Connect username and password to login. Simply open a web browser and type in our address: http://www.ivytech.edu/library/madison or http://www.ivytech.edu/library/lawrenceburg The main page of the Virtual Library will open. Type in your Campus Connect user name and password when requested.
    PLEASE NOTE: Your Campus Connect user name and password will be needed in order to use the library databases from off-campus. If you do not know yours, please read the section about Campus Connect.
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1. Does the library have the textbooks for my classes?
   The library maintains many textbooks on reserve for short-term use in the library. Please check with a librarian to see if we have one for your class.
2. Can textbooks on reserve be checked out?
   Materials kept on reserve may not be checked out. They are meant for short-term in-library use only. An Ivy Tech ID or library card is required for using reserve items.
3. Why don't you have the textbook for MY class?
   Every attempt is made to have as many textbooks available as possible each semester; however, sometimes, for various reasons, we may not be able to acquire certain titles. Also, it has been our experience that current textbooks do not remain long on our shelves and frequently disappear which results in additional cost to your library and fewer resources available for the patrons.

MEETING SPACES

1. Does the library have space for students to hold study groups or work on group projects?
   Group study rooms may be available for use by groups of two or more students. Check with the library staff about availability at any given time.

MISCELLANEOUS

1. Can I donate books or magazines to the library?
   Donations to the library are always appreciated. Please see a librarian for more information on how to make a donation.
2. How do I file for financial aid and fill out FAFSA forms?
   Students may file for financial aid and fill out a FAFSA form online at http://www.fafsa.ed.gov/ .
3. Do you provide tax forms and tax preparation assistance?
   Federal and State tax forms are available online and may be accessed using library computers. However, we are unable to offer tax preparation assistance. For assistance, please contact:
   • Internal Revenue Service:
   http://www.irs.gov
   1-800-829-1040
   • Indiana State Department of Revenue:
   http://www.in.gov/dor/
   317-232-2240

If you need assistance finding the information you are seeking, please use Ask an Ivy Tech Librarian.
Online Reference Assistance: http://www.ivytech.edu/library/ask/lib-question-r11.htm