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| Textbooks and software need to be ordered AS SOON AS POSSIBLE from the Campus Bookstore in Region 8. Complete instructions can be found below. Make sure you read the instructions for the correct payment method. If you have questions about ordering textbooks please call Steve Daugherty, Ivy Tech Indianapolis, at 800-732-1470 x 4889 (in Indiana) or at 317-921-4889 (locally or outside of Indiana). PHONE ORDERS ARE NOT ACCEPTED. Below are a few helpful hints to make your purchase experience quick and easy. When will I receive my textbooks? Orders are sent to the Campus Bookstore on the first business day after they are received. Most orders are shipped within 2 business days. However, some textbooks may be on back order or out of stock. We'll make every effort to let you know when this happens, but you can check the status of your order by logging into the Website and checking the status of your order. You will be required to have your order number to perform this function. I have financial aid. Can I still order books with the book order form? If you are an Ivy Tech student, then yes! Simply indicate you are paying with financial aid in the payment methods section and print the authorization form off of the Bookstore website. This form should be signed and faxed to the number listed on that form. If you are not an Ivy Tech student then you will need to make other payment arrangements for your book. The financial aid office on your home campus may be able to assist you, however most students must pay for the book out of their own pocket. I'd like used books. Are those available? When ordering your books online, if a used copy is available, you will have the option of choosing a used book. If you choose a used book and there are none available when your order is being processed, a new book will be substituted without notification. Why can't I place my order by phone? Textbook orders are not taken by phone to ensure that the orders are accurately recorded. Phone orders increase the rate of errors. We apologize for this inconvenience. Can I return my order? Specific return instructions are included with each order when it is shipped. If you believe you might need to return the order, read these instructions in their entirety BEFORE opening any shrink wrapped packages or any other bundled products. Opening these products may cause you to not be able to return the items. Ordering Software In addition to textbooks, Region 8 does offer software for sale on our Website. Simply click on the software tab at www.ivytechbookstore.com and search for the software package you need. In the event that another region of Ivy Tech can offer a software package at a lower price, our Website will prompt you to order from that region. Most financial aid can be used to purchase software online. |