1. When a student believes the final grade he or she received in a course is inaccurate, he or she should make an appointment with the instructor who issued the grade or status and explain the reasons for the belief. This process must be initiated within thirty (30) calendar days of receiving the grade. The instructor and the student should make every effort to resolve the issue. It is expected that most, if not all, misunderstandings will be resolved at this level.

2. If the grade or status issue is not resolved, the student can appeal in writing to the instructor’s supervisor. This individual may be the regional School Dean or Program Chair. Once the student has appealed the grade or status with the School Dean or Program Chair, if the issue is not resolved to the student’s satisfaction the student may appeal to the regional department chairperson, next higher Dean, or whomever is next in line.

3. The student’s next recourse is to appeal to the regional chief academic officer. The student must notify the Vice Chancellor of Academic Affairs in writing of his or her intent to appeal the grade. An appeals committee will be formed by the Vice Chancellor of Academic Affairs, consisting of a faculty member from the program or from the division in which the program is housed, a faculty member from another division, the regional Vice Chancellor of Academic Affairs or designee, the regional Vice Chancellor of Academic Affairs, and an optional fifth regional person, possibly staff.

The appeals committee’s decision will be forwarded to the student. Student not satisfied with the committee’s decision may make a final appeal to the regional Chancellor.