Ivy Tech Community College
Helpdesk: GENERAL INFORMATION System Availability Web Registration Calendar POLICIES & SECURITY Secure Your Computer Computer Usage Guidelines Student Server Disclaimer Campus Connect Support Disclaimer TECHNICAL ASSISTANCE Frequently Asked Questions Downloads Browser Configuration TRAINING & TUTORIALS Students, Faculty & Staff System Availability
Blackboard (From within Campus Connect) 24 hours a day, 7 days a week
Bob (Student Server) 24 hours a day, 7 days a week
Campus Connect 24 hours a day, 7 days a week *
Career Link 24 hours a day, 7 days a week
(except for nightly back-up which occurs between 3 a.m. - 5 a.m., Indianapolis time)
STARS 5 a.m. - 10 p.m., 7 days a week
(Indianapolis time)
Virtual Library (From within Campus Connect) 24 hours a day, 7 days a week
Online Faculty Services Channel
(Web for Faculty: From within
Campus Connect) * 		5 a.m. - 10 p.m., 7 days a week
(Indianapolis time)
Online Student Services Channel
(Web for Students: From within
Campus Connect) * 		5 a.m. - 10 p.m., 7 days a week
(Indianapolis time)
 
* The Online Student & Faculty Services links on the Student and Faculty Services tabs of Campus Connect are active 5 a.m. - 10 p.m., 7 days a week (Indianapolis time).

Helpdesk hours (Indianapolis time):
Tuesday - Thursday 7 a.m. - 10 p.m.
Friday 7 a.m. - 12 a.m.
Saturday - Monday 24 hour availability
Helpdesk requests received after hours will be processed the next business day.

 photo Contact the Helpdesk • Request Help Online • helpdesk@ivytech.edu • By phone:
1-877-IVY-TECH
1-877-489-8324
Featured Links • Campus Connect • Bob - Student Server
Search • FAQ
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