Why am I getting "session has expired" as soon as I login to Campus Connect?
Two possibilities:
- Internet Accelerator is a program that increases the efficiency of the existing Internet connection, as a result
increasing browsing speed. The Internet accelerator works by increasing the amount of data the connection can send,
or makes the most of the connection time. This is not a problem with the Time Out setting in Campus Connect but rather
is affected by software that speeds up browsing (i.e. Juno and NetZero). Some ISP's make use of the internet proxy which
is a technique used to "store or cache" information on a web server before it is delivered or loaded into your web browser.
Campus Connect requires a login and when it is filtered through one of these Caching servers, it will cache the session
ID from that time. Once that session ID expires the user will get a "Session has expired" message even though the user
has just logged in. This is because the user is logging into the cached version and not that actual site.
- Cache is a function that stores or caches information on a Web server before it is delivered or loaded into you Web browser. When you configure your Web browser to use a proxy, it does not connect directly to Web pages. Instead, it connects to the proxy server and downloads the Web page information to your browser.
These have an affect on the following ISP's (NetZero, Juno SpeedBand, Netscape, Earthlink, AOL).
To prevent this from occurring, Campus Connect users will need to disable the caching to log into Campus Connect. In order to disable the caching of web pages users should consult the documentation from their ISPs.