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Helpdesk:
GENERAL INFORMATION
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TRAINING & TUTORIALS
Students, Faculty & Staff
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Web Mail/Squirrel Mail New Features
| Home |
Quotas |
SPAM Can/Ham Bone Folders |
Preview Pane |
New Window |
| HTML Compose |
Directory Support | |
| Quotas |
At the bottom of your folder list in Web Mail, you will see a status bar that displays your available quota.
If your mailbox is full and people are reporting they are getting emails returned when they email you, delete all
messages in the trashcan. If that does not resolve the issue, try to disable the trashcan.
- Click "Options"
- Click "Folder Preferences"
- Set "Trash Folder" to "Do not use Trash"
- Click "Submit"
- Try to delete some messages, preferably big ones, in order to get more space left on your account
- Don't forget to activate the trashcan again when you're done
- If your issue is not resolved, contact the Central IT Services Help Desk by opening a ticket
at https://helpdesk.ivytech.edu/createissue.php , helpdesk@ivytech.edu or by calling 317-921-4357
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