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IE Settings | |
| What is a Pop-up Blocker? |
Any program that is designed to prevent "pop-up" ads from appearing while you browse the internet
can cause problems. The reason for this is that many of these "pop-up" ads use the web programming
language Java.:
Pop-up killing or ad-blocking functions are included in some anti-virus, internet security, personal firewall,
and browser programs. To “turn off”, disable the relevant setting in the program. Examples include:
- Norton Internet Security 2003
- AOL 8.0 and 9.0
- Netscape 7.1
To view a list of pop up blockers go to http://www.popup-killer-review.com/
Do you see any of these installed on your computer?
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| Do Pop-up Blockers affect Campus Connect? |
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Campus Connect uses pop-up windows. If you are having difficulty accessing Campus Connect e-mail or the
calendar, pop-up blockers may be the problem. Pop-up blockers should be set to allow pop-ups from Campus
Connect. Common locations for pop-up blockers include: Windows with SP2, ISPs such as AOL, MSN and Earthlink,
search toolbars such as Yahoo Companion, WebSearch and Google, and certain browsers such Netscape, as well as
Norton Internet Security and McAfee Security Suite software.
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| How to Disable Pop-up Killers? |
These applications work in the background while you browse the internet. When they detect a pop-up window
that may be an unwanted advertisement, they automatically close the window. Unfortunately, they also inhibit
Campus Connect from performing properly. If you are unable to view Discussion postings, Quiz windows,
and download links, then search your hard drive for any software with "pop-up" in the name and
disable it.
Some popular pop-up killers include:
- Pop-Up Stopper
- Pop-Up Defender
- Pop-Up Zapper
- Ad-Aware
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| Troubleshooting Viewing Pop-up Windows |
If you are not sure if you have pop-up blocker software installed, go to
http://www.popup-killer-review.com/rundetect.htm .
This site will let you know if you have pop-up blocker software installed. We do not support pop-up
blockers, therefore you are responsible for knowing how to enable sites and disable the pop-up blocker
installed on your system. However we have provided steps to turn off pop up blockers for more popular
applications or to add sites as trusted sites to your browser click here.
If a pop-up blocker software is installed, you must let it know that Campus Connect is safe and that the
windows can pop-up.
If you still can not view certain Campus Connect windows, turn the pop-up software off.
If you are still having problems, uninstall the pop-up blocker software.
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| I am at my place of employment and I can't access the For Students and My Info
tabs, what is wrong? |
You are more than likely behind a firewall and port 9443 may be blocked. We suggest that you contact your
company's IT department to determine if this is the case and ask if this port can be unblocked.
How do I manage/disable my Popup blocker?
How to set your browser to allow certain sites to be accessed that use pop-up windows (you can over-ride most
pop-up blockers by holding down the “Ctrl” key when you visit a web page):
If you have installed a 3 rd party pop-up blocker, you must consult your products instructions on how to disable or allow certain sites to use pop-up windows. Here are links to a few pop-up blocker sites
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| How do I set up my browser to allow certain sites to be accessed that use pop-up
windows? |
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You can over-ride most pop-up blockers by holding down the “Ctrl” key when you visit a web page) |
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