Student tuition and fees not collected in ninety (90) days should be considered as delinquent and submitted to a collection agency, provided no alternative has been established with the student, such as a regularly scheduled payment. 

There are generally three methods the collection agency uses in collecting its fee:

1. A flat fee charged for each account to be collected.  The fee charged by the collection agency is to be passed on to the student.  This should be done in SIS with a separate subcode before the student account is sent to the collection agency.
   
   
2.  The collection agency assesses an amount based on a percentage of the total due from the student.  This amount should be added to the student account at the collection agency.  Some agencies require that documentation be provided by the College to prove that the student has acknowledged that a collection agency charge will be assessed if the student does not make payment (signed deferment voucher, signed registration, or signed financial aid award letter).  In this case, no entry is made in SIS regarding the collection agency fee.
   
   
3. The collection agency may use a combination of the methods described previously.  A flat fee may be charged up front; then after a certain amount of time, effort, and additional services required to obtain the money from the student, the collection agency may take a percentage of the amount collected.  The Region should require that the percentage be added to the student's bill on the collection agency's records so that the College may still collect the entire amount owed the College.  In this case, the percent would not be entered on SIS.

In all cases, any collections received from the collection agency must be posted to SIS in order to give proper credit to the student account.  (Refer to SIS B/R Users Manual for detailed processing procedures.)

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