Frequently Asked Questions

In accordance with the Higher Education Opportunity Act (HEOA) and in conjunction with Follett, Ivy Tech's class schedule search now includes the following textbook information:

• ISBN
• author
• publisher
• prices (retail, used and rental when available)

For some courses, the textbook page will display �To Be Determined.� This would be used in situations when a textbook adoption has not been submitted for a particular course.

Where to find book information:

1. Textbook information can be accessed here or via the Course Search link in Campus Connect.
2. Select a term.
3. Select a subject and any other options. Scroll down and click the Class Search button when done.
4. Course sections matching your search criterion will be displayed. Click on a course section.
5. Click the View Textbook Information button.

Title IV (Pell Grant)

• Fall 2011: 7/25/2011 - 9/7/2011
• Spring 2012: 12/12/2011 - 1/25/2012
• Summer 2012: 4/30/2012 - 6/6/2012
• Fall 2012: TBA

3rd party sponsor

• Trade Adjustment Act (TAA) - One week before classes start
• Workforce Investment Act (WIA) - No specific date; When student completes voucher process
• Other various 3rd party sponsor's vary

Yes, the bookstore offers many used textbooks. Buying used books can save you as much as 25% or more. Used books are well worth the money, which is why they are in high demand. Be sure to shop early, when the stock of used books is largest, so you can save the most money.

It's important to note that not all NEW textbooks are sold or shipped wrapped in plastic.  Used Books will be identified with a USED textbook sticker.

There is a policy in place which does not allow TAA students to charge books until 1 week before classes start. This also means that TAA students must wait until 1 week before classes start to order any books they will need from their regional book store or from Follett's online. Please contact your regional business/bursar office for additional assistance with this Ivy Tech policy.

You should order the book from the online bookstore as the bookstores may not have the correct book for your online course. If the same book is being used in the online course and face-to-face class on your campus, you may purchase from the bookstore or the online store.

Books for all online classes can be purchased at the Follett online bookstore.

Books for traditional classes can be purchased at the Follett online bookstore.

If we are still within the charging period for using financial aid at the bookstore, it will be credited back to your financial aid account which will be updated in Campus Connect. After that time, students would receive a cash refund from the bookstore.

Textbooks purchased online and returned in their original condition may be refunded if received by the bookstore within ten (10) business days after the date of purchase for courses that are not summer intensive, and within five (5) business days after the date of purchase for courses that are summer intensive. Textbooks purchased during the last week of classes or during exams may be sold back to the bookstore.

Financial Aid Availability:

• Fall 2011: 7/25/2011 - 9/7/2011
• Spring 2012: 12/12/2011 - 1/25/2012
• Summer 2012: 4/30/2012 - 6/6/2012
• Fall 2012: TBA

Students will need to go to Campus Connect to electronically sign their financial aid authorization (book sheet). This authorization will allow your aid to be released to the Follett Bookstore to charge books and pay for any other miscellaneous charges on your account for the upcoming semester. You may also manually sign an authorization form at your campus Bursar's office. If your aid was authorized for the previous semester, you do not need to repeat these steps.

To authorize use of financial aid in the bookstore, you must follow these steps:

1. Log into Campus Connect at cc.ivytech.edu using your user id and password
2. Click the Verification and Authorization link in the My Ivy Tech channel.
3. Select the Requirements, Verification Documentation and Financial Aid Authorization Forms link
4. Select Aid Year
5. Select Authorize FA to Pay Charges Other Than Tuition and Fees
6. Read form and choose whether to accept or deny the authorization. Acceptance on the first option will allow books to be charged at the bookstore as long as there is available aid after tuition and fees are covered. Acceptance of the second option will allow previous balances from the previous aid year only up to $200 to be covered by current semester financial aid.
7. Click Submit button at bottom of authorization after choosing an option on both authorizations
8. Exit the system
9. Account at bookstore will be available the next day

Students will need to go to Campus Connect to electronically sign their financial aid authorization (book sheet). This authorization will allow your aid to be released to the Follett Bookstore to charge books and pay for any other miscellaneous charges on your account for the upcoming semester (as long as the aid has been authorized).

To authorize use of financial aid in the bookstore, you must follow these steps:

1. Log into Campus Connect at cc.ivytech.edu using your user id and password
2. Click the Verification and Authorization link in the My Ivy Tech channel
3. Select the Requirements, Verification Documentation and Financial Aid Authorization Forms link
4. Select Aid Year
5. Select Authorize FA to Pay Charges Other Than Tuition and Fees
6. Read form and choose whether to accept or deny the authorization. Acceptance on the first option will allow books to be charged at the bookstore as long as there is available aid after tuition and fees are covered. Acceptance of the second option will allow previous balances from the previous aid year only up to $200 to be covered by current semester financial aid.
7. Click Submit button at bottom of authorization after choosing an option on both authorizations
8. Exit the system
9. Account at bookstore will be available within 48-72 hours.

An eBook is a digital edition of a traditional book and can be read on a computer, tablet or smart phone.

Nothing, A CafeScribe Digital Textbook is a digital edition of a traditional book and can be read on a computer, tablet or smart phone.

CafeScribe provides tools to use digital textbooks in ways that you have never been able to before. You can easily search an entire text for specific information in a matter of seconds; you can take notes directly in the text, bookmark important areas, and highlight information for easy recall and review when preparing for exams or writing papers.

You will need to create a CafeScribe account in order to activate a purchased or Try Now Buy Later book. Creating an account is Free.

See this Quick Start Guide or visit http://www.cafescribehelp.com/.

Yes, as the transaction goes through the campus eFollett system.

Yes, some titles are rentable in digital format. Eligibility varies based upon the publisher.

The same process used for purchasing and activation is used for rented eBooks. Access to a rented eBook would expire after a set number of days (usually 180). After the rental period expires, students will still have access to their Snap Summary for that book.

No collateral is needed for a digital rental.

Yes. By default, your notes are private. You can make them public (Community Note) or keep them private.

Yes, CafeScribe offers a three day "Try Now, Buy Later" free trial for digital textbooks. Try for three days, and buy the book later if you like the digital textbook learning experience.

Yes, just create an account to try CafeScribe.

No, you do not need to provide your credit card number to try CafeScribe.

If you decide to buy the book, all your notes, highlights, and bookmarks will be available to you.

No. All notes, highlights and bookmarks are still available to you.

Your trial book is available for three days and can be accessed on multiple computers using our online CafeScribe Reader. Once you buy the digital textbook, you can access the material at any time on any computer with an internet connection and an Adobe? Flash? Player enabled browser. You can also download your digital textbook on up to three computers for most titles.

If you decide not to buy the digital textbook, you will not be able to access the book after the trial period has ended.

No, print and copy/paste are not available in the trial version.

Yes, but publishers limit the amount of content you can export. In general, the limit is 30% of the book.

Yes, in most cases, you can print up to 30% of your book.

Yes. Use the highlighting tool to highlight content. You can also take notes and attach your notes to specific highlighted content, or you can take general page notes.

The Snap Summary feature allows you to view all of your highlights and notes together in one convenient place, allowing you to create customized study guides.

The CafeScribe Reader does offer a text-to-speech feature which allows you to listen to your textbook through your computer.

To use the text-to-speech feature, be sure that you are using the online CafeScribe Reader and click on the 'Start Speaking Text' button in the lower toolbar. You can also select specific text to be read.