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|COURSE CATEGORY: Sales and Business|
|Below are some of our most popular courses and descriptions.|
Business Succession Planning
Developing and Maintaining a Succession Plan: Change is a hallmark of today's business world. In particular, our workforce is constantly changing - people come and go, and move into new roles within the company. Succession planning can help you make the most of that change by ensuring that when someone leaves, there is someone new to take their place.
Disney's Approach to Business Excellence
The power you need to propel your organization forward is waiting at Disney Institute through Disney's Approach to Business Excellence. Your team will learn the five most powerful lessons in business, lessons carefully developed by the Disney organization in its never-ending pursuit of excellence. These universal assets of a successful business - creativity/innovation, leadership excellence, people management, quality service, and brand loyalty - are the links in the renowned "Chain of Excellence". Together, these lessons forge an enduring bond between inspired leaders, motivated employees, and satisfied customers that drives financial results and sustains years of repeat business.
Disney's Approach to Leadership Excellence
This course explores strategies and tactics for delivering results through Disney's approach to values-based leadership, helping organizations to grow and succeed. You will learn how to: effectively communicate your vision and examine personal methods for inspiring others; explore successful Disney systems and the organizational structures that support them; examine the strategies Disney leaders employ to keep their teams engaged in their work; employ methods for sustaining momentum toward the achievement of goals; and develop day-to-day behaviors that will assist you in making a long-lasting impact on the people around you.
Disney's Approach to Quality Service
Uncover some of the secrets behind the Disney service culture and processes. In this course you will examine the time-tested model for delivering a world-class customer experience and discover how attention to detail creates a consistent, successful environment for both employees and customers. You can then use these ideas to transform and improve your own organizations delivery of quality service.
Essentials of Human Resource Management
The curriculum includes application exercises that develop specific competencies and decision-making skills. It is offered in cooperation with the Society for Human Resource Management (SHRM) and is effective way to pursue your Professional Human Resources (PHR) and Senior Professional in Human Resources (SPHR) designation. The cortication preparation program consistently beats the national pass rate.
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|REFUND POLICY: 100% refund up to 48 hours prior to the start of a course. Cancellations less than 48 hours result in no refund.|