NAVIGATOR TRAINING (Indiana Department of Insurance Approved Course)  

The new Affordable Healthcare Act has created a significant need and demand for trained and certified Navigators to help consumers, small businesses and their employees review healthcare coverage options through the Marketplace and help with completion of eligibility and enrollment forms.

Ivy Tech Corporate College is an Indiana Department of Insurance (IDOI) approved Navigator training service provider for anyone meeting the definition of "Navigator" in Indiana Code 27-19-2-12.

This law includes, but is not limited to:

  1. Federally-funded federal Navigators working in Indiana
  2. Federally-designated Certified Application Counselors
  3. Medicaid Enrollment Center staff or volunteers, helping complete insurance affordability program applications
  4. Licensed insurance producers, helping complete insurance affordability program applications who do not sell health insurance plans
  5. Any other staff or volunteers of other organizations who help complete insurance affordability program applications.

Ivy Tech’s Navigator training prepares students to sit for the IDOI Navigator certification exam. Topics include information relating to:

  1. Consumer assistance
  2. Insurance and the Federally-facilitated Marketplace
  3. Medicaid

The training includes quizzes and is structured with multiple reinforced learning exercises. This engaging and interactive classroom format provides a strong foundation to instill confidence in students preparing to take the exam.

Additionally, for hospitals training Navigators, Ivy Tech has included information about the revenue cycle, customer service and customer satisfaction survey implications.

Classes are offered in an open-enrollment format, statewide.


Course Information:

Contact: Scott Ramsey at 812.298.2356 or 1.888.489.5463; tramsey@ivytech.edu

Duration: 20 hours

Cost: $259 open enrollment

Ivy Tech assists students to confirm completion of the pre-certification course and submit required paperwork so that once they pass the exam, they are state-certified. This process adds their names to IDOI's approved list of Indiana Navigators.

Additional information about the Indiana Navigator Training Program may be found at the Indiana Department of Insurance website