Human Resources Offerings

Resolving Workplace Conflict

Today’s business environment challenges organizations to increase productivity, improve quality, shorten cycle time, and reduce costs. An unfortunate but natural byproduct of these challenges is conflict. While conflict can lead to discoveries such as new ideas and innovative breakthroughs, it can, if allowed to escalate, result in damage to critical working relationships.

This course teaches leaders how to recognize the signs of escalating conflict and take appropriate action to minimize damage. Leaders are introduced to two resolution tactics—coach and mediate—and practice using the Interaction Essentials as they coach then mediate to resolve a conflict.

Approved for 3.5 HRCI recertification credits!

10299-131
Devta Kidd
Friday
July 19, 2013
1-5pm
Liberty Crossing, Room M114
$159

Leveraging Social Media in Human Resources

Whether you are exploring methods of integrating social media into your organization or considering the impact of employees’ social media contributions, this workshop is for you!

• Discover how to use social media for rewards and recognition
• Explore privacy and safety considerations
• Learn advantages and disadvantages of integrating social media into your workplace
• Become familiar with the elements of a social networking policy including what your privacy rights are for each social media site                                       
• Create avenues for short term and long term branding and how to make this "P.R. tool" work in your favor.
• Discuss just how much your employees can and cannot say while in the office or at home

Approved for 3.5 HRCI recertification credits!

10305-131
Andrew Lambert
Friday
August 2, 2013
1-5pm
$79

SHRM Essentials of HR Management Certificate Program
Sharpen your HR skills to face today's HR issues

SHRM, the leading global HR professional organization, has developed the SHRM Essentials of HR Management course, which provides an introductory overview of the human resource function. Whether you are new to HR or HR is one of many roles you fulfill at your company, this program, offered in partnership with SHRM through Ivy Tech Community College, covers the key HR topics you need to know, including:

• Human Resource Management - Gain a clear understanding of the HR function
• Employment Law - Enhance your ability to apply key HR legislation
• Recruitment and Selection - Develop important skills for selecting employees
• Compensation and Benefits - Learn the key elements of a total compensation system
• Employee Development - Obtain an understanding of orientation, development and training
• Performance Management - Discover the purpose and process for performance evaluation

To receive a full course outline and learning objectives for each of the six Essentials of HR Management modules, please contact us at 812.330.6042 or katjones@ivytech.edu. Course fee includes all instructional materials.

20203-132
Kelly Callahan, SPHR
5 Tuesdays
Oct. 1-29, 2013
6-9pm
Liberty Crossing, Room M114
$449

SHRM Learning System

Prepare for your Professional Human Resources (PHR) or Senior Professional in Human Resources (SPHR) designation with the updated and expanded HR Certification Institute exam preparation course. Designed by subject matter experts, the curriculum covers the HR Certification Institute body of knowledge tested in PHR/SPHR exams. The blended instruction format uses printed workbooks, software, online tools and a dynamic classroom experience to teach relevant content essentials for HR professionals in the workplace. You can also earn 3.5 continuing education units (CEUs) for completing this course.

Functional areas of human resource management covered include:

• Strategic Management
• Workforce Planning and Employment
• Human Resource Development
• Total Rewards
• Employee and Labor Relations
• Risk Management

The next testing window is Winter 2013: December 1, 2013-January 31, 2014. For information on the exam and how to register, visit www.hrci.org.

20113-132
Darryl Curson, SPHR
13 Wednesdays
Sep. 11 – Dec. 11, 2013 (no class Nov. 27)
6-9pm
Liberty Crossing, Room M114
$995